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Network Associate Jobs in Wisconsin (NOW HIRING)

Motorola

Cisco Certified Network Associate Security (CCNA Security) * Cisco Certified Network Associate Cyber Security Operations (CCNA Cyber Ops) * Cybersecurity Analyst (CySA+) * GIAC Certified Incident ...

MARS Solutions Group

Network Engineer

Brookfield, WI · On-site

$70 - $75/hr

Ensures the continuous operation and delivery of IT services to support Client's associates and ... Networking Equipment, including routers, switches, firewalls, and wireless access * points.

Mayo Clinic

Network Engineer

La Crosse, WI · On-site

The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement ... an Associate's degree with a minimum of 4 years of professional technical work experience. A ...

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All JobsNetwork Associate JobsNetwork Associate Jobs in Wisconsin

Network Associate information

See Wisconsin salary details

$38.9K

$67.4K

$122.1K

How much do network associate jobs pay per year?

As of Jun 20, 2026, the average yearly pay for network associate in Wisconsin is $67,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $78,200.00 per year, depending on experience, location, and employer.

What are some typical challenges a Network Associate may face during network troubleshooting, and how can they be addressed?

Network Associates often encounter issues such as intermittent connectivity, hardware failures, or configuration errors. These challenges require strong analytical skills to diagnose the root cause, as well as familiarity with common network diagnostic tools and protocols. Collaborating with senior network engineers and documenting troubleshooting steps are effective strategies to resolve problems efficiently and prevent recurrence. Staying current with emerging technologies and regular training can also help Network Associates handle complex issues more confidently.

What are the key skills and qualifications needed to thrive as a Network Associate, and why are they important?

To thrive as a Network Associate, you need foundational knowledge of networking concepts, troubleshooting, and security, typically backed by a degree in information technology or a related field. Familiarity with network hardware, Cisco or Juniper devices, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you excel in supporting users and collaborating with IT teams. These skills and qualifications ensure reliable network performance, minimize downtime, and contribute to overall organizational productivity.

What is the difference between Network Associate vs Network Technician?

AspectNetwork AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentOffice settings, network support rolesFieldwork, on-site troubleshooting
Job ResponsibilitiesAssisting with network setup, monitoring, and basic troubleshootingInstalling, maintaining, and repairing network hardware and connections

Both roles often require similar certifications like CompTIA Network+ and Cisco CCNA. Network Associates typically work in office environments supporting network operations, while Network Technicians often perform hands-on hardware installation and repairs on-site. The roles are closely related, with Network Associates focusing more on support and monitoring, and Network Technicians on physical network infrastructure maintenance.

What are Network Associates?

Network Associates are IT professionals responsible for helping design, implement, manage, and troubleshoot computer networks within an organization. They support network infrastructure such as routers, switches, firewalls, and wireless access points, ensuring reliable connectivity and network performance. Network Associates often monitor network activity, assist with network security, and resolve connectivity issues. This entry-level role is key for organizations to maintain efficient and secure communication systems.
What are the most commonly searched types of Network jobs in Wisconsin? The most popular types of Network jobs in Wisconsin are:
What are popular job titles related to Network Associate jobs in Wisconsin? For Network Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Network Associate jobs in Wisconsin look for? The top searched job categories for Network Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Network Associate jobs? Cities in Wisconsin with the most Network Associate job openings:
Network Associate jobs near you
Network Solutions Support Technician

Network Solutions Support Technician

Werner Electric Supply

Appleton, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Werner Electric Supply rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

81st of 341 rated retail wholesalers

Job description

Be Yourself. Build Your Career. Be Exceptional Together.
At Werner, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.
Job Summary
Responsible for providing first-level technical support for Werner Network Solution's and Managed Services customers. This role supports customer IT and OT environments through remote monitoring, ticket response, basic troubleshooting, documentation, and escalation of issues related to computers, servers, Microsoft 365, networking, remote access, backups, and managed service platforms. The desired candidate will work closely with internal teams, customers, vendors, and field resources to ensure support requests are handled promptly, professionally, and accurately.
Essential Duties:
  • Respond promptly and professionally to customer support requests via phone, email, and ticketing system; communicate clearly to set expectations and provide timely status updates.
  • Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver consistent, high-quality customer support.
  • Accurately document customer issues, troubleshooting steps, resolutions, and follow-up actions within the ticketing system.
  • Maintain customer documentation, support records, device inventories, and service-related records.
  • Assist with creating and updating internal help desk guides, customer support materials, training documentation, and standard operating procedures.
  • Troubleshoot and resolve basic workstation, server, Microsoft 365, networking, printing, backup, and remote access issues.
  • Escalate complex or unresolved technical issues to senior engineers or specialized support teams as appropriate.
  • Monitor customer environments for alerts related to device health, backups, security, connectivity, and system performance, and take appropriate action to address issues.
  • Support user and device administration activities, including account setup, password resets, permissions, MFA, basic Active Directory or Microsoft 365 support, device setup, software installation, patching, and basic configuration tasks.
  • Follow established Standard Operating Procedures (SOPs) and security practices to protect customer systems, data, and intellectual property.
  • Identify recurring issues and provide feedback to internal teams to improve support quality, processes, and service delivery.
  • Maintain a foundational understanding of IT and OT environments and demonstrate a willingness to learn industrial networking and plant-floor support concepts.

Required Qualifications
  • Associate's or Bachelor's degree in computer science, information technology, computer information systems, computer networking or other related discipline is required. Equivalent work experience will be considered in lieu of a degree.
  • 1-2 years of experience in IT support or networking is required.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and documentation abilities.
  • Intermediate proficiency with Microsoft Office Suite.
  • Must have and maintain a valid driver's license.
  • Ability to travel regularly through assigned territory. Some overnight travel is required.

Preferred Qualifications
  • Cisco Certified Network Associate (CCNA) certification is preferred.
  • CompTIA certifications
  • Experience within MSP environment

Company Overview
Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."
Employee Benefits
  • Medical, Dental, and Vision Insurance
  • Short & Long-Term Disability Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with company match
  • Paid holidays, vacation, personal, and sick days
  • Pet Insurance
  • Identity Theft Protection
  • Accident Insurance & Critical Illness Coverage
  • Tuition Reimbursement
  • Annual bonuses and merit increases based on performance
  • Employee Assistance Program (EAP)
  • Wellness Programs
  • Employee Resource Groups (ERG)
  • Career Development & Leadership Training
  • Paid Parental Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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