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Network Administrator Jobs in Puerto Rico (NOW HIRING)

The HBSS / ACAS Administrator is responsible for executing all aspects of ESS and ACAS operations ... Assists in maintaining network security protocols and access controls. * Performs routine data ...

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Monitor and troubleshoot network performance, security, and connectivity issues to ensure minimal downtime. * Collaborate with IT, engineering, and project teams to support system integration ...

PR · On-site

Design, build, and operate the plant network -- the wired, wireless, and industrial backbone that connects the line, the edge nodes, and the enterprise. What you'll do * Design, deploy, and maintain ...

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Network Administrator information

What is a network administrator?

A Network Administrator oversees hardware and software used to run an organization’s data network. As a Network Administrator, your responsibilities and duties include managing the company’s data systems, monitoring and troubleshooting the system for issues, and providing technical support for users. Network Administrators usually serve on a team of information technology professionals. They coordinate with various departments to determine the current and future technology needs of the company. Their primary goal is to ensure that the system is meeting, and will continue to meet, the demands of the business.

What does a network administrator do?

A Network Administrator is responsible for managing, maintaining, and troubleshooting an organization's computer networks. This includes installing and configuring network hardware and software, monitoring network performance, ensuring network security, and providing technical support to users. Network Administrators also perform routine backups, update system documentation, and implement network upgrades or expansions as needed. Their goal is to ensure reliable and secure network operations for all users within the organization.

What are the key skills and qualifications needed to thrive as a network administrator, and why are they important?

To thrive as a Network Administrator, you need a solid understanding of networking protocols, hardware, and security principles, typically supported by a degree in information technology or computer science. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CompTIA Network+ or Cisco CCNA are highly valued. Strong problem-solving skills, attention to detail, and effective communication help you manage issues and coordinate with users or IT teams. These skills are crucial for maintaining secure, efficient network operations and minimizing downtime in any organization.

What are some common challenges a network administrator faces when managing a growing company's IT infrastructure?

As a company expands, Network Administrators often encounter challenges such as scaling the network to accommodate more users, ensuring consistent security across a larger footprint, and minimizing downtime during upgrades or migrations. Balancing the need for robust cybersecurity with user accessibility can be complex, especially when implementing new technologies or remote work solutions. Staying current with evolving networking tools and best practices is essential to proactively address these challenges and support organizational growth.

What is the difference between Network Administrator vs Network Engineer?

AspectNetwork AdministratorNetwork Engineer
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentMaintains and supports existing networksDesigns and implements new network solutions
ResponsibilitiesNetwork troubleshooting, maintenance, user supportNetwork design, architecture, and deployment
Industry UsageCommonly employed in SMBs and IT support rolesOften found in large enterprises and infrastructure projects

While both roles involve network-related tasks, Network Administrators focus on maintaining and supporting existing networks, whereas Network Engineers are responsible for designing and building new network solutions. The certifications and work environments overlap but differ in scope and complexity.

Is IT hard to become a network administrator?

Becoming a network administrator requires a solid understanding of networking concepts, operating systems, and security, often gained through a combination of education, certifications like CompTIA Network+ or Cisco CCNA, and hands-on experience. The role can be challenging due to the need to troubleshoot complex network issues and maintain security, but with proper training and skills, it is achievable for many IT professionals.

What skills do you need to be a network administrator?

A network administrator needs strong knowledge of networking protocols, hardware, and security practices, along with skills in configuring and troubleshooting network devices such as routers and switches. Proficiency in operating systems like Windows and Linux, familiarity with network monitoring tools, and relevant certifications such as CompTIA Network+ or Cisco CCNA are also important. Good problem-solving, communication, and the ability to work under pressure are essential for managing network infrastructure effectively.

What are the most commonly searched types of Network Administrator jobs in Puerto Rico?

The most popular types of Network Administrator jobs in Puerto Rico are:

What are popular job titles related to Network Administrator jobs in Puerto Rico?

For Network Administrator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Network Administrator jobs in Puerto Rico look for?

The top searched job categories for Network Administrator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Network Administrator jobs?

Cities in Puerto Rico with the most Network Administrator job openings:

Infographic showing various Network Administrator job openings in Puerto Rico as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Network & Communications Administrator

Island Finance LLC

San Juan, PR • On-site

Full-time

Re-posted 18 days ago


Job description

Company: Island Finance
With over 66 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Additionally, it has a comprehensive distribution network with 46 branches, a call center, and an advanced Internet banking service available at www.islandfinance.com.
Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best.
We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. There is one thing that remains unchanged, and that is that sixty-five years later, we are still here...
We deeply appreciate your support and reaffirm our commitment. That's why with us... iiYes, you can!!
General Job Summary
Responsible for the operational phase of the institution's voice and data communications, ensuring high availability, performance, and security across all branches, departmental offices, and cloud services. Operates and optimizes LAN/WAN/SD-WAN, enterprise Wi-Fi, Internet/MPLS/LTE links, VPN (site-to-site and remote access), IP telephony/SIP/UC, and secure connectivity with cloud providers (OCI and AWS). Ensures policy compliance, audit support, and continuous improvement under ITIL practices and cybersecurity best practices.
Essential Function and Responsibilities
Network & Communication Specialist (including Fortinet and SD-WAN)
  • Routing and switching (BGP/OSPF, VLAN, QoS), enterprise Wi-Fi, and communications links (Internet/MPLS/LTE).
  • Responsible for operational functions for the Fortinet firewalls/IPS (FortiGate), security policies and profiles, and management/analytics platforms (FortiManager/FortiAnalyzer).
  • Monitor and manage load balancers, Wi-Fi controllers, ADC, and segmentation (VLANs, NAC/micro-segmentation).
  • Maintain core services: DNS, DHCP, NTP, IPAM, and IP addressing/segment control.

Cloud Connectivity & VPN (OCI and AWS)
  • Support the design, operation, and optimization of secure connectivity with OCI and AWS via IPsec VPN, SSL VPN, and, when applicable, dedicated links (e.g., FastConnect/Direct Connect).
  • Ensure routing, security, and resilience (HA, failover, periodic switchover tests) for interconnection with clouds and data centers.

IP Telephony / SIP / Collaboration
  • Support the administrator in the VoIP/UC platforms, SIP trunks, SBC, and call routing; enforce QoS to guarantee voice quality (jitter, latency, loss, MOS).
  • Coordinate integrations with contact center/IVR and collaboration services; ensure recording and retention per policy

Monitoring, Operations & Incident Response
  • Monitor performance and capacity with NPM/NTA/SNMP/NetFlow/Syslog; set proactive thresholds and alerts.
  • Handle incidents (Tier II/III), execute root-cause analysis and remediation plans, reducing MTTR and recurrence.
  • Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows.

Monitoring, Operations & Incident Response
  • Monitor performance and capacity with NPM/NTA/SNMP/NetFlow/Syslog; set proactive thresholds and alerts.
  • Handle incidents (Tier II/III), execute root-cause analysis and remediation plans, reducing MTTR and recurrence.
  • Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows.
  • Handle incidents (Tier II/III), execute root-cause analysis and remediation plans, reducing MTTR and recurrence.
  • Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows.

Security, Compliance & Audits
  • Apply network security controls (hardening, segmentation, privileged access, secure VPNs, lists/objects) and maintain audit evidence.
  • Support internal/external and regulatory audits, address findings, and implement corrective action plans.
  • Ensure adherence to corporate security policies and financial-sector regulations.

Business Continuity & DR/BCP
  • Support the Administration in the implementation and testing of HA, link redundancy, alternate routes, and failover mechanisms for critical services.
  • Participate in DR/BCP exercises, validating secure connectivity to critical services in OCI and AWS.

Vendor & Cost Management
  • Support the management of carriers/ISPs, OEMs (incl. Fortinet), and MSPs: contracts, SLAs, escalations, billing, and reconciliations.
  • Support as required in proposal evaluations (RFP/RFQ) and recommend cost-effective modernizations and optimizations (licenses, links, equipment).

Documentation & Continuous Improvement (BAU)Maintain up-to-date HLD/LLD diagrams, inventory, and operating procedures.
• Review and present proposal for updates, implement updates, improvements, optimizations, and new controls as part of BAU.
• Provide technical training to the Service Desk and related teams.
Requirements
  • Bachelor's degree in engineering (Computer/Telecommunications/Electrical) or Computer Science, or equivalent experience.
  • 3+ years administering multi-site networks and communications in regulated environments (financial, telecom, healthcare, or similar).
  • Proficient knowledge of communication and network concepts and protocols.
  • Knowledge of equipment used in networks and monitoring tools.
  • Fortinet NSE 4/7 or higher; Cisco CCNA/CCNP; CompTIA Network+/Security+; ITIL v4 Foundation.
  • Cloud certifications with networking emphasis: AWS (Advanced Networking/SAA), OCI (Networking/Architecture).
  • Network Protocols & Topologies: Knowledge of core for designing and troubleshooting network architecture.
  • Hardware Configuration & Management: Experience with major vendor equipment, including routers, switches, firewalls, and wireless access points, is a must.
  • Network Security: Knowledge and experience in implementing and managing robust security measures, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), access controls, and vulnerability management.
  • Virtualization & Cloud Networking: Strong understanding of virtualization technologies and experience with cloud platforms like AWS or Azure to manage scalable and hybrid network environments.
  • Voice and Data Communications: Knowledge of unified communication systems, including Voice over IP (VoIP), SIP trunks, and video conferencing solutions, is often required.
  • Operating Systems: Experience in managing servers on various operating systems, including Windows Server and Linux, for effective network management.
  • Bilingual (Spanish and English).
  • Customer-focused and service-oriented.
  • Strong verbal, written, and negotiation skills to retain the existing customer base.
  • Experience in routing/switching (BGP/OSPF/STP/VLAN), firewalls/IPS (preferably Fortinet/FortiGate), VPN (IPsec/SSL), SD-WAN, enterprise Wi-Fi, and VoIP/SIP/SBC/QoS.
  • Hands-on experience with cloud connectivity (OCI and AWS: VPC/VNet, VPNs, routing, security, dedicated links).
  • Proficiency with monitoring tools (SNMP, Syslog, NetFlow/IPFIX, NPM/NTA) and ITIL processes (changes, incidents, problems).
  • Clear documentation (HLD/LLD), analysis, troubleshooting, and effective communication skills (Spanish/English).
  • Availability for on-call duties, off-hours changes, and site visits; valid driver's license.

Island Finance is an Equal Opportunity Employer
Learn more about us at Island Finance and keep updated with our latest job postings at Island Finance Empleos
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