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What is a Neptune Society?

A Neptune Society job typically involves helping families with pre-planned or at-need cremation services. Employees may work in sales, customer service, operations, or funeral-related roles, guiding clients through arrangements with compassion and professionalism. The organization focuses on providing affordable, respectful cremation services across the United States. Positions may include funeral directors, service advisors, and administrative staff.

What are the key skills and qualifications needed to thrive in the Neptune Society position, and why are they important?

To thrive in a role with Neptune Society, you need strong customer service abilities, attention to detail, and experience in funeral or cremation services, often supported by relevant licensure or certifications. Familiarity with case management systems, documentation software, and industry compliance protocols is typically required. Compassion, discretion, and professionalism are essential soft skills for supporting grieving families and maintaining ethical standards. These qualities ensure respectful service delivery, regulatory adherence, and client satisfaction during sensitive times.

What are typical daily responsibilities for a position with Neptune Society?

Team members at Neptune Society often assist families with arranging cremation services, coordinate transportation and documentation, and ensure compliance with legal and ethical regulations. The work environment is supportive and collaborative, with colleagues sharing responsibilities to ensure families receive care and clarity throughout the process. You can expect regular communication with clients, administrative tasks, and coordination with external partners such as healthcare providers or cemeteries. This role offers a unique opportunity to make a meaningful impact and often provides training for professional growth in the funeral services industry.

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Neptune Society jobs near you
Infographic showing various Neptune Society job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Funeral Services Manager

Service Corporation International

Downers Grove, IL

$80K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

  • A generous compensation package, which consists of a base salary + bonus potential
  • Competitive health and wellness plans (medical, dental, vision, etc.)
  • 401(k) with company match
  • Paid Time Off (Vacation, Sick, Holiday and Personal time)
  • Cell phone reimbursement
  • Job-related training, tuition reimbursement, and career path development
  • Company discounts, and more
  • Work/Life balance
    • Typically M-F schedule 8:30 AM to 5 PM
    • Closed on major Holidays

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties and Responsibilities
Some additional essential duties, responsibilities and requirements for the Services Manager role include:

  • Provide the highest quality services and products
  • Direct and control the operational activities of the location
  • Expand the location’s business and manage costs to achieve annual financial and marketing goals
  • Select, train and motivate location staff to service excellence
  • Participate in community as a part of local promotional efforts
  • Ensure the location’s operating practices comply with appropriate regulations and Company policies

Who should apply? Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

  • At least 2 years of managerial experience or 5 years of industry experience
  • Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
  • A valid state Funeral Director licensure is required
  • High level of compassion and integrity
  • Ability to multi-task and set priorities

If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!

Compensation:

Salary: $80,000 - $83,000 annually

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 60515Category (Portal Searching): OperationsJob Location: US-IL - Downers Grove

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

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