Negotiations Jobs (NOW HIRING)

Would you like to work in a position that provides exceptional benefits and a flexible working environment, using your attention to detail, strong sense of accountability, and ability to communicate with others in your career? Do you want an opportunity for strong work/life balance and career growth while working on a variety of projects with diverse groups of people companywide? If you are looking to make a difference and drive your success, you have come to the right place, and Golden Pear Funding is looking for you!

Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history make Golden Pear Funding a great place to work. We are hiring for Negotiations Assistant, this is a fully remote position, and you can live anywhere in the US.

• Salary range $43k52k DOE
• Competitive PTO plus 40 hours of sick leave yearly wellness days and Holiday pay
• Life, Dental, Vison, EAP, ST and LT disability
• Medical for the employee and family, partial company paid
• 401k match up to 4%
Position Summary

Under the guidance and direction of the Asset & Negotiations Manager, the Negotiations Assistant creates a bridge of internal and external success by producing an accurate record of negotiation communication and compliance interactions on behalf of LitiCollect. They serve as a primary point of contact in bill discount activities, including negotiation support, payoff production, lien verification, and compliance administrative support.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Payoff & Summary Production: Prepare, process, and issue accurate payoff letters and bill summaries in a timely manner, ensuring figures reconcile with negotiated terms and outstanding balances.
• Negotiation & ROI Support: Support the Negotiations team in achieving compliance targets, maximizing account ROI, and driving a positive experience for internal and external partners.
• Document & Request Management: Intake, review, process negotiation requests, medical records, and lien documents efficiently, ensuring fast turnaround times for responses.
• Lien & Medical Billing Verification: Confirm medical lien statuses, ledger balances, health insurance adjustments, and thirdparty details prior to finalized settlement terms.
• CrossDepartmental Escalation: Escalate complex billing inquiries, disputes, and audit reviews to LitiCollect's internal billing and audit teams for prompt resolution.
• CRM & Record Keeping: Maintain meticulous, realtime communication logs and structured status updates within LitiCollect’s CRM system(s).
• Partner & Client Relations: Serve as a professional, courteous point of contact for law firms, medical providers, and internal stakeholders during discount and settlement inquiries.
• Strategic Alignment: Contribute actively to accomplishing overall operational goals and growth targets established by LitiCollect leadership and the Asset Management team.
• Ad Hoc Duties: Perform additional administrative and portfolio management tasks as assigned by the Asset & Negotiations Manager or VP of Portfolio Management.
Education and Experience Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required for this position:

• Degree: An Associate's degree or equivalent from a twoyear college or technical school.
• Alternative Experience: Six months to two years of related experience and/or training in medical billing, legal administrative support, lien resolution, or financial receivables.
• Combined Background: An equivalent combination of education and handson professional experience is acceptable.
• Industry Knowledge: Strong understanding of, or willingness to master, medical receivable billing, lien processes, payoff calculations, and settlement workflows.
• HIPAA Training & Compliance: HIPAA compliance and training are required for this position. Internal HIPAA training will be provided upon hire, though prior HIPAA certification or training is preferred.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and handson experience using CRM and document management software.
Competencies
• Problem Solving: Skillfully gathers and analyzes information, reconciles numerical discrepancies, and identifies potential issues in a timely manner.
• Planning & Organization: Prioritizes and plans work activities efficiently, maintaining strong attention to detail and high organization under tight deadlines.
• Communication & Professionalism: Demonstrates excellent verbal and written communication skills with strong confidence when communicating with law firms and healthcare providers.
• Service to Others & Discretion: Displays courtesy, sensitivity, and strict adherence to confidentiality when handling sensitive financial and legal records.
• Adaptability & Feedback: Adapts quickly to new technologies, CRM tools, and procedural changes; demonstrates openmindedness to coaching and feedback.

Work Environment & Physical Demands

• Location: This position is remote / hybrid.
• Physical Requirements: The employee is regularly required to sit, talk, hear, and use hands to handle files, type, and operate computer equipment.
• Effort: The employee must be able to occasionally lift and/or move up to 10 pounds.

Note: This job description is not intended to be an exhaustive list of duties. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.