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Nc Fast Help Desk Jobs in Edison, NJ (NOW HIRING)

FastTek

Technical Helpdesk Analyst

Newark, NJ

$21.50 - $29.25/hr

A typical technical help desk specialist is responsible for answering questions or resolving ... We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything ...

Soni Resources

Service Desk Technician

New York, NY · On-site

$28 - $32/hr

... with users, and working in a fast-paced, team-oriented environment. This is an excellent ... One or more years of Service Desk, Help Desk, or Desktop Support experience. * One or more years of ...

ION Group

Trade Desk Analyst

Jersey City, NJ · On-site

$21.50 - $29.25/hr

DASH is a fast-paced Financial Technology service provider, and the Trade Desk Analyst will support various departments such as Sales, Business Development, Billing, Compliance and Trade Desk with ...

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Salesforce, Inc.

Deal Desk Manager

New York, NY · On-site

You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Ability to work in a fast-paced environment while managing & prioritizing competing demands * Adept ...

Salesforce, Inc.

Deal Desk Manager

New York, NY

You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Ability to work in a fast-paced environment while managing & prioritizing competing demands * Adept ...

Datadog

Deal Desk Analyst - NYC

New York, NY · Hybrid

$22.50 - $30.75/hr

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing ... Ability to work in fast paced, high pressure environment * Strong quantitative skills * Strong MS ...

TGI MAIN COMPANY

Helpdesk Tier 3

Brooklyn, NY

$85K - $95K/yr

... a fast-paced Business IT Support Environment. Tier 3 Support Technicians are responsible for ... Support end-users in a help desk and on-site environment, resolving hardware/software issues.

TGI Office Automation, Inc.

Helpdesk Tier 3

Brooklyn, NY · On-site

$85K - $95K/yr

... a fast-paced Business IT Support Environment. Tier 3 Support Technicians are responsible for ... Support end-users in a help desk and on-site environment, resolving hardware/software issues.

TGI Office Automation, Inc.

Helpdesk Tier 3

Caldwell, NJ · On-site

$80K - $90K/yr

... a fast-paced Business IT Support Environment. Tier 3 Support Technicians are responsible for ... Support end-users in a help desk and on-site environment, resolving hardware/software issues.

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All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Edison, NJ

Nc Fast Help Desk information

See Edison, NJ salary details

$38.8K

$86.7K

$128.9K

How much do nc fast help desk jobs pay per year?

As of Aug 17, 2026, the average yearly pay for nc fast help desk in Edison, NJ is $86,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $103,500.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Edison, NJ?

For Nc Fast Help Desk jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Edison, NJ look for?

The top searched job categories for Nc Fast Help Desk jobs in Edison, NJ are:

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Cities near Edison, NJ with the most Nc Fast Help Desk job openings:

Nc Fast Help Desk jobs near you

Technical Helpdesk Analyst

FastTek

Newark, NJ

$21.50 - $29.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Technical Helpdesk Analyst #1061163
Job Description:
Summary:
  • The main function of a Help Desk Specialist is to provide technical assistance to computer system users.
  • A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
  • May install software or perform hardware testing remotely
  • Enter commands and observe system functioning to verify correct operations and detect errors
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Qualifications:
  • Associate's degree in computer related field or equivalent training required
  • 5-7 years experience required
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Basic ability to work independently and manage one's time
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

Additional Information:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused, operating in nearly half of the states in the U.S., Europe and India.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.