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Nba Digital Operations Jobs (NOW HIRING)

Compunnel

NBA Business Analyst

Newton, MA · On-site

... digital experience, or data-driven transformation programs. * Strong understanding of Next Best ... Working knowledge of Agile delivery, user story management, Jira/Azure DevOps, sprint planning ...

Nba

International Marketing Lead

New York, NY · On-site +1

$165K - $185K/yr

... operations, content, partnerships, events and media. In this role, the Director will deliver ... NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created ...

NBA

International Marketing Lead

Manhattan, NY · On-site

$165 - $185/hr

... operations, content, partnerships, events and media. In this role, the Director will deliver ... NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created ...

Nba

Creative Ops Intern - Video

New York, NY · On-site

$26/hr

The brand will create and curate authentic digital entertainment featuring NBA players and ... You will work closely with creative producers and creative operations to contribute to a high ...

NBA

Director, Merchandising Partnerships

Manhattan, NY · On-site

$140 - $155/hr

Oversees all aspects of licensing operations, including product approvals, marketing collateral ... NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created ...

Nba

Director, Merchandising Partnerships

New York, NY · Hybrid

Oversees all aspects of licensing operations, including product approvals, marketing collateral ... NBA Digital's assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created ...

AEG

Specialist, Platform Product

Washington, DC · On-site

... NBA G League's Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an ... support, digital operations, technical support, or direct-to-consumer media platforms.

FairPlay Sports Media

Digital PR Manager - US

$91K - $118K/yr

FairPlay Sports Media is a Bruin Capital company headquartered in London, UK, with operations ... Collaborate with Editorial on calendars and tentpole moments (e.g., NFL season, March Madness, NBA ...

Expedia

Senior Technology Lead, Engineering

Chicago, IL · On-site

... Digital Operations (DigOps) team is responsible for all B2B Supply partner marketing communications, the scalable email channel that delivers both campaigns and Next Best Action (NBA) opportunity ...

Expedia

Senior Technology Lead, Engineering

Seattle, WA · On-site

... Digital Operations (DigOps) team is responsible for all B2B Supply partner marketing communications, the scalable email channel that delivers both campaigns and Next Best Action (NBA) opportunity ...

Expedia, Inc.

$185 - $258/hr

... Digital Operations (DigOps) team is responsible for all B2B Supply partner marketing communications, the scalable email channel that delivers both campaigns and Next Best Action (NBA) opportunity ...

New

Expedia

Senior Technology Lead, Engineering

Austin, TX · On-site

... Digital Operations (DigOps) team is responsible for all B2B Supply partner marketing communications, the scalable email channel that delivers both campaigns and Next Best Action (NBA) opportunity ...

Gondola

Chief Engineer

Washington, DC · On-site

$81 - $96/hr

... NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the ... The network is both a linear channel and a digital operation. Prior to acquiring the linear ...

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As of Sep 7, 2026, the average hourly pay for nba digital operations in the United States is $47.86, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $50.72 per hour, depending on experience, location, and employer.

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Nba Digital Operations jobs near you
Infographic showing various Nba Digital Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,552 per year, or $47.9 per hour.

NBA Business Analyst

Compunnel

Newton, MA • On-site

Contractor

Posted 26 days ago

Key responsibilities

  • Partner with stakeholders to gather, refine, and document requirements for the NBA MVP use case.

  • Translate business objectives into requirement documents, user stories, acceptance criteria, and process flows.

  • Support the definition of decision strategies, rules, data needs, KPI baselines, and validation scenarios.

Job description

Job Summary
The NBA Business Analyst will work closely with Bright Horizons business stakeholders, product owners, solution architects, data teams, FICO Blaze rule specialists, Azure engineering teams, QA, and downstream channel teams to define, analyze, document, and validate business requirements for the Next Best Action / Next Best Offer MVP implementation. The role will support the translation of business objectives into actionable decisioning requirements, rule logic, data needs, KPI baselines, UAT scenarios, and acceptance criteria required to deliver the MVP within the planned timeline.
Key Responsibilities
  • Partner with Bright Horizons business stakeholders to gather, refine, and document requirements for the NBA MVP use case focused on identifying Back-Up Care users with potential to transition into Full-Service Care customers.
  • Facilitate requirement workshops, rule review sessions, playback discussions, and sign-off meetings with business, data, architecture, and technology stakeholders.
  • Translate business objectives into business requirement documents, functional requirement documents, user stories, acceptance criteria, process flows, and decisioning requirements.
  • Support the definition of NBA decision strategies, eligibility rules, prioritization logic, suppression rules, trigger conditions, channel activation requirements, and response handling expectations.
  • Collaborate with data analysts and data engineering teams to identify required customer, behavioral, transactional, consent, preference, and eligibility data elements for the MVP.
  • Validate data availability, data quality assumptions, source-to-target mapping, API input/output needs, and business interpretation of data attributes used by the decisioning engine.
  • Work with FICO Blaze and Azure teams to review rule inputs, decision responses, API contracts, event triggers, and downstream integration needs for channels such as myBH, MBD, BUC Mobile, and related activation touchpoints.
  • Define KPI baselines, measurement approach, control considerations, and success criteria for the MVP, including conversion, engagement, adoption, and business outcome metrics.
  • Prepare and maintain UAT scenarios, test cases, persona-based validation scenarios, rule validation matrices, defect triage notes, and business sign-off documentation.
  • Support sprint ceremonies, backlog grooming, requirement clarifications, demo preparation, release readiness activities, and stakeholder communications throughout the MVP lifecycle.

Required Qualifications
  • 6+ years of Business Analyst experience, preferably in customer engagement, personalization, decisioning, marketing technology, CRM, digital experience, or data-driven transformation programs.
  • Strong understanding of Next Best Action / Next Best Offer concepts, customer lifecycle engagement, personalization, segmentation, decision rules, eligibility criteria, prioritization, and channel orchestration.
  • Experience working with business rules engines or decision management platforms such as FICO Blaze, Pega Customer Decision Hub, or similar decisioning tools is preferred.
  • Ability to understand rule logic, decision flows, data variables, API request/response structures, and XML/JSON-based payloads at a business-analysis level.
  • Working knowledge of Agile delivery, user story management, Jira/Azure DevOps, sprint planning, demos, backlog refinement, and UAT coordination.
  • Strong analytical skills with the ability to interpret data, validate business assumptions, define KPIs, and collaborate with data teams on data readiness and quality questions.
  • Excellent written and verbal communication skills with the ability to produce clear, structured, stakeholder-ready documentation and facilitate discussions across business and technology groups.

Key Deliverables
  • Business Requirement Document and Functional Requirement Document for the NBA MVP use case.
  • User stories, acceptance criteria, process flows, and decisioning requirement artifacts.
  • Rule review notes, eligibility and suppression criteria, prioritization logic, and decision outcome documentation.
  • Data requirement matrix, source data clarification notes, KPI baseline inputs, and metric definition documentation.
  • UAT scenarios, test cases, persona-based validation inputs, defect triage summaries, and business sign-off support artifacts.

Years of Experience
15.00 Years of Experience
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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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