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Navigator Jobs in Iowa (NOW HIRING)

Mom's Meals

Care Navigator

Ankeny, IA · On-site

$19.75 - $25.25/hr

The Care Navigator is responsible for conducting social care screenings, eligibility assessments, referral coordination, and ongoing care navigation activities for Medicaid members and other eligible ...

Mom's Meals

Care Navigator

Ankeny, IA · On-site +1

$19.75 - $25.25/hr

The Care Navigator is responsible for conducting social care screenings, eligibility assessments, referral coordination, and ongoing care navigation activities for Medicaid members and other eligible ...

Mom's Meals

Care Navigator

Ankeny, IA · On-site

$19.75 - $25.25/hr

The Care Navigator is responsible for conducting social care screenings, eligibility assessments, referral coordination, and ongoing care navigation activities for Medicaid members and other eligible ...

Four Oaks

Kinship Navigator Supervisor-DUBUQUE

Dubuque, IA · On-site

$18.50 - $24.50/hr

As the Statewide Kinship Navigator Supervisor this position leads and manages the RRTS model, overseeing the work of the Kinship Specialists as well as the daily service area operations related to ...

Mahaska Health

Oncology Nurse Navigator

Oskaloosa, IA · On-site

Oncology Nurse Navigator At Mahaska Health the Oncology Nurse Navigator serves as a dedicated guide for patients and families throughout the cancer care journey--from initial diagnosis through ...

ASAC

Care Navigator

Cedar Rapids, IA · On-site

$22.71/hr

As a full-time Care Navigator in Linn County, your role will be to provide care coordination and supportive services to patients in the area. You'll utilize an intensive case management model to link ...

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Showing results 21-40

All JobsNavigator JobsNavigator Jobs in Iowa

Navigator information

See Iowa salary details

$12

$21

$31

How much do navigator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for navigator in Iowa is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.46 per hour, depending on experience, location, and employer.

What is a navigator?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

What are the key skills and qualifications needed to thrive as a navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are some common challenges navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

More about Navigator jobs

What are popular job titles related to Navigator jobs in Iowa?

For Navigator jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Navigator jobs in Iowa look for?

The top searched job categories for Navigator jobs in Iowa are:

What are popular job titles related to Navigator jobs in IA?

For Navigator jobs in IA, the most frequently searched job titles are:

Navigator jobs near you
Infographic showing various Navigator job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $44,770 per year, or $21.5 per hour.

Care Navigator

Ankeny, IA • On-site

Mom's Meals
Manufacturing • 501 - 1,000 employees
Learn more about Mom's Mealsexternal

$19.75 - $25.25/hr

Full-time

Retirement, PTO

Posted 10 days ago

Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

The Care Navigator is responsible for conducting social care screenings, eligibility assessments, referral coordination, and ongoing care navigation activities for Medicaid members and other eligible populations participating in Social Care Network (SCN), 1115 Waiver, ILOS, Value-Added Benefit (VAB), and related programs. This work is completed telephonically.

The Care Navigator provides person-centered, culturally responsive, trauma-informed telephonic and technology-enabled navigation services designed to identify unmet health-related social needs and connect individuals to appropriate community-based resources and services. Responsibilities include screening completion, eligibility verification, referral placement, closed-loop referral follow-up, documentation, consent management, and coordination with community-based organizations, managed care organizations, and healthcare partners.

Documentation and tracking activities will occur within both internal and external technology platforms. The Care Navigator is expected to maintain compliance with organizational policies, state program requirements, productivity standards, quality metrics, and confidentiality regulations.

The Care Navigator reports to the Care Navigation Program Manager. This is a remote/hybrid position that may be located in Iowa or New York, with potential expansion into additional states. Occasional travel to offices in Iowa and New York may be required.

Position Responsibilities may include, but not limited to
  • Conduct standardized, health-related social needs screenings in accordance with state and program requirements
  • Complete eligibility assessments and supporting documentation for social care services and enhanced navigation programs
  • Initiate, monitor, and close referrals within designated referral management platforms
  • Accurately document and record service activities, encounters, and time spent in accordance with program billing and reporting requirements
  • Perform closed-loop referral follow-up activities to confirm service connection and identify unresolved barriers
  • Conduct outreach attempts and follow-up activities in accordance with program timelines and documentation standards
  • Educate clients regarding available community resources, benefits, and social care services
  • Coordinate with healthcare providers, managed care organizations, and community-based organizations to support continuity of care
  • Escalate complex cases, urgent social needs, or safety concerns to supervisory or clinical staff as appropriate
  • Maintain compliance with HIPAA, confidentiality requirements, and all applicable state and federal regulations
  • Meet productivity, timeliness, documentation, and quality assurance standards established by the organization and program requirements
  • Participate in ongoing training, workflow updates, and quality improvement initiatives
  • Support reassessment and renewal activities as required by program guidelines
Required Skills and Experience
  • Minimum of two (2) years' experience in a healthcare, social service, or behavioral health setting; this may include any role with direct client contact
  • Ability to engage individuals experiencing complex social and health-related barriers with empathy and professionalism
  • Ability to maintain accurate and detailed documentation in compliance with regulatory and organizational requirements
  • Prior work that included in-person or telephonic interactions with clients or patients
  • Excellent written, verbal, and interpersonal communication skills
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Proficiency with Microsoft Excel and other standard office technology platforms
  • Exceptional attention to detail and ability to prioritize competing tasks and projects effectively
  • Ability to work independently with minimal supervision while exercising sound professional judgment
  • Ability to routinely use standard office equipment and technology, including laptop computers and smartphones
Preferred Skills and Experience
  • Bilingual (Spanish)
  • Training or certification in Trauma-Informed Care, Motivational Interviewing, and/or Crisis De-escalation techniques
  • Experience working with individuals experiencing food insecurity, substance use disorders, behavioral health needs, homelessness, and/or transition from incarceration or institutional settings
  • Previous experience providing telephonic screenings, care navigation, care management, vocational rehab, or health coaching services
Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Our team members enjoy:
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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