1

National Service Jobs in Quebec (NOW HIRING)

Customer Service Agent

Sherbrooke, QC · On-site +1

  • Medical

  • Retirement

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

  • Medical

  • Retirement

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

... quality service delivery * You will develop and execute operational strategies that improve ... You will be responsible for shaping the national sleep diagnostics strategy, identifying growth ...

... quality service delivery * You will develop and execute operational strategies that improve ... You will be responsible for shaping the national sleep diagnostics strategy, identifying growth ...

Customer Service Advisor Insurance

Laval, QC · On-site +1

  • Medical

  • Retirement

As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that will protect clients' assets. You'll have a positive impact on clients with your advisory skills and ...

... quality service delivery * You will develop and execute operational strategies that improve ... You will be responsible for shaping the national sleep diagnostics strategy, identifying growth ...

KPMG's newly established National Financial Crimes Centre of Excellence (FC COE) is seeking experienced Managers and Senior Managers to help shape the future of our national service offering and grow ...

KPMG's newly established National Financial Crimes Centre of Excellence (FC COE) is seeking experienced Managers and Senior Managers to help shape the future of our national service offering and grow ...

Showing results 41-60

National Service information

See Quebec salary details

$17K

$57.9K

$132.5K

How much do national service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for national service in Quebec is $57,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $67,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by individuals in national service roles and how can they be overcome?

Individuals in National Service roles often encounter challenges such as adapting to a structured and disciplined environment, working with diverse teams, and managing physical and mental demands. Overcoming these challenges typically involves maintaining a positive attitude, building strong communication skills, and taking advantage of support systems and training provided by the organization. Developing resilience and seeking guidance from experienced peers can also help ensure a successful and fulfilling service experience.

What is national service?

National Service refers to a program or period of service, typically mandated or encouraged by a government, where individuals contribute to their nation’s welfare. This can include military service, civil defense, community service, or working in public sectors such as healthcare or education. The aim is to foster civic responsibility, promote national unity, and support societal development. Requirements and formats for National Service vary widely between countries, with some making it compulsory and others offering it as a voluntary opportunity.

What is the difference between National Service vs Military Service?

AspectNational ServiceMilitary Service
Required credentialsMinimal; often includes basic training or service commitmentsSpecific military training and certifications
Work environmentCommunity-based, administrative, or support rolesMilitary bases, combat zones, or defense facilities
Employer and industry usageGovernment-mandated service programs, often in various sectorsDefense and armed forces
Common search and comparison intentUnderstanding service obligations and differencesMilitary career paths and training requirements

National Service typically involves a period of community or support work mandated by the government, often with minimal specialized training. Military Service, on the other hand, involves comprehensive military training and active duty within armed forces. While both are government-mandated, Military Service is more specialized and combat-oriented, whereas National Service may include a broader range of roles in support or administrative capacities.

What are the key skills and qualifications needed to thrive in a national service role, and why are they important?

To thrive in a National Service role, you need a basic educational background, physical fitness, and a strong sense of discipline, often supported by completion of secondary education or its equivalent. Familiarity with organizational procedures, safety protocols, and sometimes specialized training (such as first aid or technical skills) is commonly required. Teamwork, resilience, adaptability, and effective communication are vital soft skills for success in diverse assignments and challenging environments. These skills and qualities are crucial to fulfilling national duties efficiently, contributing positively to community projects, and ensuring personal and team safety.

What are the most commonly searched types of Service jobs in Quebec?

The most popular types of Service jobs in Quebec are:

What cities in Quebec are hiring for National Service jobs?

Cities in Quebec with the most National Service job openings:

Infographic showing various National Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,917 per year, or $27.8 per hour.

Customer Service Agent

National Bank

Sherbrooke, QC • On-site, Remote

Full-time

Medical, Retirement

Re-posted 15 days ago


Job description

As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.

Your role 

  • Answer client calls
  • Listen to clients' needs and offer personalized solutions.
  • Help clients use our banking applications
  • Advise and offer transaction or credit solutions
  • Refer clients with specialized needs to your colleagues
  • Collaborate and share knowledge with your colleagues

The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight. 

The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00 a.m. 5:00 p.m. 

Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

Your team

We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth.

Learning and development

You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.

Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. 

Prerequisites

  • High school diploma
  • Customer service experience
  • Promote the values of partnership, empowerment and agility
  • Eagerness to develop your skills

#CCSM

#sacBm Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!