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National Operations Manager Jobs in Rochester, NY

Manager - Customer Operations Location: Rochester, NY Reports to: Sr Director - Customer Service ... national origin, gender, sexual orientation, age, marital status, disability, protected veteran ...

Manager - Customer Operations

Rochester, NY ยท On-site

$132K/yr

Manager - Customer Operations Location: Rochester, NY Reports to: Sr Director - Customer Service ... national origin, gender, sexual orientation, age, marital status, disability, protected veteran ...

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National Operations Manager information

See Rochester, NY salary details

$30.8K

$63K

$117.6K

How much do national operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for national operations manager in Rochester, NY is $62,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $76,900.00 per year, depending on experience, location, and employer.

Is ops manager higher than GM?

A National Operations Manager typically oversees multiple departments or regions and focuses on strategic planning and overall operational efficiency. A General Manager (GM) usually manages a specific location or business unit and handles day-to-day operations. The hierarchy depends on the company's structure, but often the Operations Manager is a higher-level role with broader responsibilities.

What are the key skills and qualifications needed to thrive as a National Operations Manager, and why are they important?

To thrive as a National Operations Manager, you need expertise in operations management, strategic planning, and a relevant bachelor's degree, often in business, logistics, or a related field. Familiarity with ERP systems, supply chain management software, and certifications like Six Sigma or PMP are typically valuable. Strong leadership, analytical thinking, and effective communication are crucial soft skills that set top performers apart. These skills ensure efficient nationwide operations, drive continuous improvement, and foster alignment across teams and regions.

What does a National Operations Manager do?

A National Operations Manager is responsible for overseeing the operations of a company across multiple locations within a country. They ensure that business processes are efficient and effective, manage teams, set policies, and monitor performance metrics to achieve organizational goals. Their role often includes coordinating between different departments, implementing strategic initiatives, and ensuring compliance with regulations. This position requires strong leadership, problem-solving skills, and the ability to drive operational excellence on a national scale.

What is the pay of an operations manager?

The salary of a National Operations Manager typically ranges from $70,000 to $130,000 annually, depending on industry, location, and experience. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations and specialized skills.

How much is the salary of an operations manager?

The salary of a National Operations Manager typically ranges from $80,000 to $150,000 annually, depending on industry, location, and experience. Senior roles with additional responsibilities or in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What are some common challenges faced by National Operations Managers, and how can they effectively address them?

National Operations Managers often encounter challenges such as coordinating processes across multiple locations, ensuring consistent quality standards, and managing diverse teams. Effective communication, robust process documentation, and leveraging technology for real-time data tracking are key strategies to overcome these challenges. Building strong relationships with regional managers and fostering a culture of collaboration also help ensure smooth operations and rapid problem-solving. Continuous professional development and staying updated on industry best practices further empower National Operations Managers to address these challenges successfully.

How much should an operations manager get paid?

The average salary for a National Operations Manager typically ranges from $80,000 to $130,000 annually, depending on industry, location, experience, and company size. Senior roles with extensive experience or in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits.
What are the most commonly searched types of National Operations jobs in Rochester, NY? The most popular types of National Operations jobs in Rochester, NY are:
What job categories do people searching National Operations Manager jobs in Rochester, NY look for? The top searched job categories for National Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for National Operations Manager jobs? Cities near Rochester, NY with the most National Operations Manager job openings:
Infographic showing various National Operations Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $62,994 per year, or $30.3 per hour.
Senior Operations Manager

Senior Operations Manager

Brothers International Food Holdings LLC

Rochester, NY โ€ข On-site

$85K - $105K/yr

Full-time

Posted 9 days ago


Job description

We are seeking a Senior Operations Manager to join our talented Ingredients team in Rochester, NY!


The Role:

As our Senior Operations Manager, you'll oversee operations and you'll lay the foundation for efficiency. We're looking for a strategic leader to bridge the gap between our suppliers and customers, ensuring that "on-time delivery" is met. You'll be successful in the role if you thrive on identifying bottlenecks proactively and enjoy building high-performing teams that can navigate the nuances of the ingredients industry.


The Day to Day:

Strategic Problem Solving

  • Proactively identify potential delays before they happen, develop creative solutions, aligning with our ingredient divisions processes and teams, to keep our contracts fulfilled.
  • Model operational excellence, delivering best in class service for our customers and internal teams.

Leading & Empowering

  • Lead, Coach and Mentor a high performing team, fostering a culture of accountability where managers and employees feel empowered to own their work and problem solve.
  • Translate objectives and challenges into clear, actionable KPIs driving results and alignment.
  • Act as the bridge between Operations, Sales, Logistics and Finance to ensure everyone is moving in the same direction.

Operational Excellence

  • Improve, monitor, and adjust workflows to reduce redundancies and manual gaps, with advanced methodologies and streamlined solutions.
  • Oversee the entire order journey from document accuracy to compliance, to ensure we hit deadlines.
  • Navigate the complexities of international supply planning and manage critical relationships with both suppliers and customers.


What You'll Bring:

  • Bachelor's degree in operations management or related field, MS a plus!
  • Minimum of 5 years' experience in a similar senior management role within the food & beverage industry.
  • Proven track record of navigating the complexities of global logistics and supply chain.
  • Demonstrated experience in creating a culture of accountability and growth.
  • Experience scaling and developing teams to meet evolving business needs.


Knowledge, Skills, & Abilities We're Looking For:

  • Emotional Intelligence: Ability to navigate complex departmental dynamics and model resilience during periods of organizational change.
  • Interpersonal Communication: Ability to negotiate effectively with cross-functional peers to align resources and resolve inter-departmental friction.
  • Driving Results: Ability to optimize departmental workflows and resource allocation to achieve consistent, high-impact business outcomes.
  • Collaboration: Ability to break down departmental silos by building strategic partnerships across different departments/divisions.
  • Technologically adept in ERP systems, Microsoft suite, etc.
  • Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
  • Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance, and Harmonized Tariff classification.
  • Quality and Customer Service Orientation to ensure customer satisfaction.
  • Ability to take initiative, follow up/follow through autonomously.
  • Ability to travel up to 10% of time as needed.


About Brothers International Food, LLC:

Brothers International brings the world's best fruit to its customers. Our Ingredients divisions supply every major food and beverage manufacturer in North America with the fruits from the best growing regions of the world. Our CPG division sells market-leading branded and private label freeze-dried fruits to retailers nationwide.


Compensation:In the spirit of pay transparency, the starting pay for this role is between $85k - $105k per year.


The range listed above represents a good-faith anticipated range for this position. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.


Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.