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Museum Store Manager Jobs (NOW HIRING)

Careers In Nonprofits

$75K - $85K/yr

The Retail and Merchandising Manager leads the day-to-day operations of the Museum Store, including the onsite retail space and online store. Reporting to the Chief Marketing and Experience Officer ...

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Museum Store Manager information

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$26K

$54.1K

$89K

How much do museum store manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for museum store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Museum Store Manager vs Museum Gift Shop Associate?

AspectMuseum Store ManagerMuseum Gift Shop Associate
ResponsibilitiesOversees store operations, manages staff, inventory, and sales strategiesAssists customers, stocks shelves, processes transactions
Required SkillsLeadership, inventory management, customer serviceCustomer service, product knowledge, basic sales skills
Work EnvironmentManagement office, store floor, staff coordinationRetail floor, customer interaction
CredentialsHigh school diploma or equivalent; experience in retail or managementHigh school diploma or equivalent; retail experience preferred

The Museum Store Manager typically handles store operations, staff management, and strategic planning, requiring leadership skills and retail experience. In contrast, the Museum Gift Shop Associate focuses on customer service and daily sales tasks. Both roles are essential in a museum retail setting but differ significantly in responsibilities and skill requirements.

What are the key skills and qualifications needed to thrive as a Museum Store Manager, and why are they important?

To thrive as a Museum Store Manager, you need expertise in retail management, inventory control, merchandising, and a background in business or related fields. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is essential. Strong leadership, customer service, and communication skills help build effective teams and create a welcoming shopping experience. These competencies drive sales, ensure operational efficiency, and support the museum's mission through successful retail operations.

What does a Museum Store Manager do?

A Museum Store Manager oversees the daily operations of a museum's retail store, including managing staff, coordinating inventory, and ensuring a positive customer experience. They are responsible for selecting merchandise that reflects the museum's mission and exhibitions, developing sales strategies, and maintaining financial records. Additionally, they collaborate with museum staff to create promotional events and support educational initiatives through the store's offerings.

How does a Museum Store Manager collaborate with curators and exhibition teams to enhance the visitor experience?

A Museum Store Manager works closely with curators and exhibition teams to ensure that the store's merchandise aligns with current exhibitions and the museum's educational mission. This collaboration often involves selecting and sourcing products that reflect exhibition themes, developing exclusive items, and organizing special promotions or events. By staying in sync with the curatorial team, the manager can create a cohesive visitor experience that extends beyond the galleries and into the retail space, driving both engagement and revenue.
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Museum Store Manager jobs near you

Temporary Sales Associates, Flagship Store

MoMA

Manhattan, NY • On-site

$19.50/hr

Full-time

Posted 10 days ago

Job description

The Museum of Modern Art is currently accepting applications for four full-time temporary Sales Associates for the Museum Store, located directly in the Museum on West 53rd Street between 5th and 6th Avenues. Reporting to Store Managers and Supervisors, the Sales Associates are expected to deliver a knowledgeable, thoughtful, and inspiring customer service experience which plays an integral role in achieving the store's sales and metric goals. Additionally, the Sales Associates are expected to uphold MoMA's standards and to adhere to and apply Museum and Retail policies and procedures. Sales Associates are also expected to proactively connect to the Museum to support a holistic visitor experience.
Additional responsibilities include:
  • Provides G.R.E.A.T customer service (Greet. Relate. Engage. Thank).
  • Proactively reaches out and engages customers on a regular basis.
  • Maintains a professional and positive presence on the sales floor.
  • Performs register transactions, including sales, memberships, email capture, and gift wrap.
  • Responds to customer inquiries and assists in making selections.
  • Maintains a high level of Museum and product-related knowledge.
  • Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit, and clean.
  • Participates in physical inventory.
  • Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
  • Complies with all zoning and scheduling.
  • Participates in all MoMA Design Store, Museum, and vendor trainings.
  • Advises Assistant Store Manager, Operations of out-of-stock merchandise and inventory discrepancies.
  • Visits the Museum regularly to keep abreast of current exhibitions and collections gallery rotations.
  • Attends product, vendor and customer service training.
  • Participates in advanced education opportunities as offered.
  • Attends staff meetings.
  • Performs any other duties reasonably related to the functions described above.

Requirements:
  • High school diploma or equivalent.
  • Minimum one year in retail sales.
  • Committed to delivering a high level of customer service.
  • Strong verbal, organizational, and communication skills.
  • Able to perform physical tasks as needed.
  • Interest in design, books, art, and architecture is desirable.
  • Fluency in language in addition to English language a plus.
  • Proficiency with POS, email, Inventory Management Systems.

Salary: The salary for this position is $19.50 per hour.
Application instructions: Applicants should submit a resume and a statement of interest.
Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law ("NYCHRL").
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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