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Museum Shop Jobs (NOW HIRING)

Bowdoin College

Museum Shop Assistant

Brunswick, ME · On-site

$18/hr

Posting Details Posting Details Title Museum Shop Assistant Posting Number C00443JP Department Museum of Art Job Summary The Museum of Art Shop Assistant will provide consistent and knowledgeable ...

HILLWOOD MUSEUM

Sales Assoc.

Washington, DC · On-site

$20.14/hr

Museum Shop Sales Associate Reports to: Head of Merchandise and Shop Experience Employment Status: Part-Time Hillwood Estate, Museum & Gardens welcomes over 100,000 visitors a year to enjoy our art ...

The Mint Museum

Retail Store Associate

Charlotte, NC

$15 - $17/hr

Understands and follows completely all Museum and Shops policies and procedures. Assists in maintaining an attractive shop with cleaning and display. ABOUT THE MINT MUSEUM As the oldest art museum in ...

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Museum Shop information

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How much do museum shop jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for museum shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What is a museum shop?

Museum shop jobs involve working in the retail area of a museum, where employees assist visitors with purchasing souvenirs, books, art replicas, and other merchandise related to the museum's exhibits. Roles can include sales associates, managers, merchandisers, and inventory specialists. Staff are responsible for providing excellent customer service, managing transactions, restocking shelves, and sometimes helping with visual displays. Working in a museum shop also often requires knowledge of the museum's collection to help answer visitor questions and suggest relevant products.

What are the key skills and qualifications needed to thrive as a museum shop manager?

To thrive as a Museum Shop Manager, you need strong retail management experience, merchandising expertise, and a background in business or hospitality, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial tools is essential. Exceptional customer service, organizational skills, and the ability to lead and motivate staff make someone stand out in this position. These skills ensure smooth shop operations, maximize revenue, and create a positive visitor experience that supports the museum's mission.

What are some common challenges faced by staff in a museum shop, and how can they be addressed?

Staff in a museum shop often navigate challenges such as balancing customer service with inventory management, adapting to seasonal fluctuations in visitor numbers, and staying knowledgeable about both retail products and museum exhibits. Addressing these challenges involves strong communication with the museum team, ongoing product training, and efficient time management. Additionally, staff benefit from embracing flexibility and developing creative merchandising strategies to enhance the visitor experience and drive sales.
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Museum Shop jobs near you
Infographic showing various Museum Shop job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.

Museum Shop Associate E-commerce

National Building Museum

Washington, DC • On-site

$19.40/hr

Part-time

Retirement

Posted 26 days ago

Job description

Description:

The National Building Museum inspires curiosity about the world we design and build.


We are a private non-profit institution that transforms understanding of the history and impact of architecture, engineering, landscape architecture, and design. The National Building Museum educates, entertains, and engages people about the built environment and challenges them to advocate for a sustainable and equitable future.


Position Description

The National Building Museum is seeking a proactive, detail-oriented E-commerce Associate to support the operation of its online store for their award-winning Museum Shop. The ideal candidate will combine their technical abilities with a passion for sales and marketing to support the online store as a part of the store sales team.


Duties and Responsibilities

  • Add, update, and organize products, descriptions, images, pricing, and inventory in the online store.
  • Ensure all Shop related website content is accurate, current, and error-free.
  • Update online store homepage banners and promotional content.
  • Test Shop website functionality and coordinate fixes for technical issues.
  • Monitor inventory levels and coordinate product availability.
  • Manage promotions, discount codes, and seasonal campaigns.
  • Optimize product categories, navigation, and search functionality in the online store.
  • Improve the customer shopping experience to increase conversions.
  • Ensure customers have a smooth shopping experience.
  • Monitor sale data, customer feedback, optimize the site and increase conversion.
  • Work with store sales team to support the daily operations of the Museum Shop.
  • Supports fulfilling daily and long-term projects to ensure efficient operations of store, online shops and all warehousing facilities.
  • Provides excellent customer service and demonstrates effective sales techniques.
  • Perform other duties as called for to ensure the overall efficiency of the store and position.
  • Must be knowledgeable about vendors and their products.
  • Assist with special day and evening events as required, such as offsite sales, book-signings and museum programs.
  • Maintains current knowledge of museum activities, programs, and events; is flexible with schedule based on museum needs.
Requirements:

Qualifications

  • Associate’s degree or equivalent experience.
  • Experience with ecommerce platforms such as Shopify, WooCommerce, BigCommerce, Magento, or similar is required.
  • Knowledge Analytics and ecommerce reporting.
  • Basic understanding of SEO and digital marketing.
  • Strong organizational and project management skills.
  • Excellent written and verbal communication skills.
  • Ability to troubleshoot website issues and work independently.
  • Experience with product photography or graphic design tools such as Canva or Adobe Creative Suite.
  • Weekends required as the Shop is open Thursday to Monday.

What We Offer

Part-time employees are eligible for the following benefits:

  • 403 (b) plan with match
  • Paid sick and safe leave
  • Museum Shop discounts
  • Free on-site parking

Apply