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Museum Shop Jobs (NOW HIRING)

Smith College

Museum Shop Assistant

Northampton, MA

$17.50 - $18/hr

DepartmentMuseum of Art Summary The Museum Shop Assistant enhances the visitor experience at SCMA by providing exceptional customer service and helping create an inclusive, welcoming environment.

Smith College

Museum Shop Assistant

Northampton, MA · On-site

$17.50 - $18/hr

Department Museum of Art Summary The Museum Shop Assistant enhances the visitor experience at SCMA by providing exceptional customer service and helping create an inclusive, welcoming environment.

HILLWOOD MUSEUM

Sales Assoc.

Washington, DC · On-site

$20.14/hr

Museum Shop Sales Associate Reports to: Head of Merchandise and Shop Experience Employment Status: Part-Time Hillwood Estate, Museum & Gardens welcomes over 100,000 visitors a year to enjoy our art ...

NOVA Parks

Museum Supervisor

Carlyle, IL · On-site

$15.75 - $21.75/hr

Handles admissions and museum shop merchandise sales. * Answer telephone. * Perform cash drawer end of day procedures, including all reports and the daily deposit. * Keep areas clean and orderly ...

NOVA Parks

Museum Supervisor

Alexandria, VA

$18.50 - $25.50/hr

Handles admissions and museum shop merchandise sales. * Answer telephone. * Perform cash drawer end of day procedures, including all reports and the daily deposit. * Keep areas clean and orderly ...

NOVA Parks

Museum Supervisor

Alexandria, VA · On-site

$18.50 - $25.50/hr

Handles admissions and museum shop merchandise sales. * Answer telephone. * Perform cash drawer end of day procedures, including all reports and the daily deposit. * Keep areas clean and orderly ...

Des Moines Art Center

Sales Associate

Des Moines, IA

$13.25 - $18/hr

The Sales Associate contributes directly to the daily operations of the Museum Shop and helps ensure that every guest interaction reflects the Art Center's commitment to hospitality, accessibility ...

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How much do museum shop jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for museum shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What is a museum shop?

Museum shop jobs involve working in the retail area of a museum, where employees assist visitors with purchasing souvenirs, books, art replicas, and other merchandise related to the museum's exhibits. Roles can include sales associates, managers, merchandisers, and inventory specialists. Staff are responsible for providing excellent customer service, managing transactions, restocking shelves, and sometimes helping with visual displays. Working in a museum shop also often requires knowledge of the museum's collection to help answer visitor questions and suggest relevant products.

What are some common challenges faced by staff in a museum shop, and how can they be addressed?

Staff in a museum shop often navigate challenges such as balancing customer service with inventory management, adapting to seasonal fluctuations in visitor numbers, and staying knowledgeable about both retail products and museum exhibits. Addressing these challenges involves strong communication with the museum team, ongoing product training, and efficient time management. Additionally, staff benefit from embracing flexibility and developing creative merchandising strategies to enhance the visitor experience and drive sales.

What are the key skills and qualifications needed to thrive as a museum shop manager?

To thrive as a Museum Shop Manager, you need strong retail management experience, merchandising expertise, and a background in business or hospitality, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial tools is essential. Exceptional customer service, organizational skills, and the ability to lead and motivate staff make someone stand out in this position. These skills ensure smooth shop operations, maximize revenue, and create a positive visitor experience that supports the museum's mission.
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Museum Shop jobs near you
Infographic showing various Museum Shop job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 75% Full Time, 11% Part Time, 2% Temporary, and 8% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,588 per year, or $16.6 per hour.

Museum Shop Assistant

Smith College

Northampton, MA

$17.50 - $18/hr

Part-time

Posted 19 days ago

Smith College rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

138th of 614 rated colleges and universities

Job description

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

DepartmentMuseum of ArtJob Description

Summary

The Museum Shop Assistant enhances the visitor experience at SCMA by providing exceptional customer service and helping create an inclusive, welcoming environment. Working closely with Museum Shop as well as the entire Visitor Experience staff, this role engages visitors in a friendly and positive manner while supporting the daily operations of the Museum Shop.

The ideal candidate enjoys working with people, has an interest in art and museums, and is committed to creating meaningful visitor experiences. This role has a weekly schedule of 10 hours and weekend availability is required.

*This is a casual (non-benefitted) position.

Responsibilities

  • Provide exceptional customer service and serve as an integral member of the SCMA Visitor Experience team.
  • Welcome and assist visitors in the Museum Shop by offering product recommendations, answering questions, and sharing information about merchandise, exhibitions, and museum programs.
  • Process sales using the point-of-sale (POS) system, including cash handling and daily register reconciliation.
  • Open and close the Museum Shop and operate the cash register/POS system.
  • Maintain a clean, organized, and inviting shop environment.
  • Restock merchandise and maintain attractive product displays.
  • Perform light data entry and inventory-related tasks in the POS system.
  • Support Visitor Services as needed, including greeting guests and assisting with museum admissions.

Qualifications:

  • Friendly, personable, and engaging with visitors of diverse backgrounds.
  • Strong customer service and communication skills.
  • Interest in art, museums, and visitor engagement.
  • Ability to work collaboratively as part of a team.
  • Reliable, detail-oriented, and comfortable handling cash transactions.
  • Availability to work weekends.

This is an on-site only position within the museum's operating hours (10:45-4:15 Tuesday through Sunday), as well as one Friday evening a month. Additional hours for special events and specific projects are likely and sporadic.

Please be sure to submit a cover letter, and include an answer to this prompt: What was the last gift you gave someone and why did you choose that item for that person?

**The hourly rate will be $17.50-$18.00/hour based on experience.

Position Type

Fixed Term

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position. Be sure you have provided all attachments before submitting your application.

You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

July 31, 2026About Smith College

Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

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