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Museum Shop Jobs in Virginia (NOW HIRING)

City of Norfolk

Museum Attendant

Norfolk, VA · On-site

$40K - $68K/yr

Situated in downtown Norfolk, VA the Memorial consists of a museum, archive and research center, education center, theater, welcome center, and a gift shop. A visit to the Memorial will allow you to ...

Chrysler Museum Of Art

Glass Studio Instructor

Norfolk, VA · On-site

$16 - $20/hr

Glass Studio Instructor Chrysler Museum of Art Tagline The Chrysler Museum of Art in Norfolk, VA is ... To support operations through shop organization and administrative efforts * To prepare for and ...

Hampton University

Visitor Service Manager

Hampton, VA · On-site

$31K/yr

University Museum Opening Date: 12/12/2025 Description The Visitor Service Manager will develop and ... Deliver all aspects of the retail operation: from maintaining a clean and tidy workplace, shop ...

Colonial Williamsburg

Journeyman Mason

Williamsburg, VA · On-site

$24.66 - $36.97/hr

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is ... Provides maintenance of all shop machinery and masonry storage areas (as assigned by the foreman ...

Spotsylvania County

Tourism Counselor

Spotsylvania, VA · On-site

$13.86 - $19.54/hr

... Museum. Sells gift shop merchandise, including maps, event tickets, etc. Performs other related duties as required. Minimum Training & Experience High School Diploma or equivalent with three (3) to ...

Spotsylvania County, VA

Tourism Counselor

Spotsylvania, VA · On-site

$13.86 - $19.54/hr

... Museum. * Sells gift shop merchandise, including maps, event tickets, etc. * Performs other related duties as required. Minimum Training & Experience High School Diploma or equivalent with three (3) ...

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Museum Shop information

See Virginia salary details

$8

$16

$26

How much do museum shop jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for museum shop in Virginia is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.85 per hour, depending on experience, location, and employer.

What is a museum shop?

Museum shop jobs involve working in the retail area of a museum, where employees assist visitors with purchasing souvenirs, books, art replicas, and other merchandise related to the museum's exhibits. Roles can include sales associates, managers, merchandisers, and inventory specialists. Staff are responsible for providing excellent customer service, managing transactions, restocking shelves, and sometimes helping with visual displays. Working in a museum shop also often requires knowledge of the museum's collection to help answer visitor questions and suggest relevant products.

What are the key skills and qualifications needed to thrive as a museum shop manager?

To thrive as a Museum Shop Manager, you need strong retail management experience, merchandising expertise, and a background in business or hospitality, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial tools is essential. Exceptional customer service, organizational skills, and the ability to lead and motivate staff make someone stand out in this position. These skills ensure smooth shop operations, maximize revenue, and create a positive visitor experience that supports the museum's mission.

What are some common challenges faced by staff in a museum shop, and how can they be addressed?

Staff in a museum shop often navigate challenges such as balancing customer service with inventory management, adapting to seasonal fluctuations in visitor numbers, and staying knowledgeable about both retail products and museum exhibits. Addressing these challenges involves strong communication with the museum team, ongoing product training, and efficient time management. Additionally, staff benefit from embracing flexibility and developing creative merchandising strategies to enhance the visitor experience and drive sales.

What are popular job titles related to Museum Shop jobs in Virginia?

For Museum Shop jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Museum Shop jobs in Virginia look for?

The top searched job categories for Museum Shop jobs in Virginia are:

What cities in Virginia are hiring for Museum Shop jobs?

Cities in Virginia with the most Museum Shop job openings:

Museum Shop jobs near you
Infographic showing various Museum Shop job openings in Virginia as of August 2026, with employment types broken down into 52% Full Time, 37% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,291 per year, or $16.5 per hour.

Museum Attendant

City of Norfolk

Norfolk, VA • On-site

$40K - $68K/yr

Full-time

Posted 16 days ago

Job description

Description The MacArthur Memorial is a museum and research center dedicated to preserving and presenting the story of the life of General of the Army Douglas MacArthur. The Memorial also pays tribute to the millions of men and women who served with General MacArthur in World War I, World War II, and the Korean War. Situated in downtown Norfolk, VA the Memorial consists of a museum, archive and research center, education center, theater, welcome center, and a gift shop.

A visit to the Memorial will allow you to explore the life of one of America's greatest and most complex leaders. We are seeking a Museum Attendant to serve as a front-line visitor services representative, facilities security, and assisting during special events. This position is essential to providing outstanding customer service while aiding in public education and historic preservation.

Department Hiring Salary Range: $40,768 Essential Functions Essential functions include but are not limited to: Provides visitors with informational materials and answers questions regarding General Douglas MacArthur and United States history. Opens & closes facilities; sets security alarms. Regularly inspects facilities and displays for security, temperature, and humidity.

Monitors visitor activity to ensure compliance with established regulations, safety practices, and laws. Answers phone and in-person inquiries in a courteous and efficient manner; refers calls to appropriate person or office; takes messages. Greets visitors and provides appropriate direction.

Corrects and/or reports unsafe conditions and inoperable equipment. Compiles records, tabulates attendance, and prepares simple reports. Requires knowledge of excellent customer service methods of interaction with the public to foster mutual respect.

Requires ability to communicate effectively, both orally and in writing. Requires ability to perform basic clerical tasks. Requires ability to make independent decisions.

Must be able to raise and lower several flags on outdoor flagpoles, including climbing stairways/ladders in Memorial dome to raise and lower dome flag. Must be able to operate telephone, audio/visual, and security equipment. Education/Experience Work requires knowledge necessary to understand basic operational, technical, or office processes.

Level of knowledge equivalent to four years of high school or equivalency. Six months in Security, Customer Service, Office Administration; or in a museum environment, depending on assignment. Academic coursework in U.S

History, World History (20th century), or Museum Studies preferred. The preferred candidate will possess excellent interpersonal skills, an interest in history and basic knowledge of museum best practices; will demonstrate the ability to work as a team member to provide excellent customer service to museum visitors; experience with basic audio-visual systems. Additional Information & Requirements Work Location: 198 Bank Street, MacArthur Square, Norfolk, VA 23510 Work Hours: 40 hours per week; part or full days 8:45 AM - 5:15 PM Tue-Sat.

Some Holiday work.

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