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Mta Staff Analyst Jobs (NOW HIRING)

MTA Headquarters

Manager Financial Analysis

New York, NY · Hybrid

$90K - $113K/yr

Manager, Financial Analysis DEPT/DIV: Management & Budget WORK LOCATION: 2 Broadway FULL/PART-TIME ... Meet with the agency budget staff to resolve issues. Provides MTA Board, management, and ...

City of New York

Design Engineer

Queens, NY · On-site

$90K - $100K/yr

... analysis and implementation of Transit Signal Priority (TSP), queue jumps, and signal timing adjustments. -Collaborate with planners, operations teams, borough engineers, MTA staff, utilities, and ...

City of New York

Design Engineer

Queens, NY

... Support analysis and implementation of Transit Signal Priority (TSP), queue jumps, and signal timing adjustments. - Collaborate with planners, operations teams, borough engineers, MTA staff ...

City of New York

Timing Engineer

Queens, NY · On-site

... analysis and implementation of Transit Signal Priority (TSP), queue jumps, and signal timing adjustments. -Collaborate with planners, operations teams, borough engineers, MTA staff, utilities, and ...

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How much do mta staff analyst jobs pay per year?

As of Aug 18, 2026, the average yearly pay for mta staff analyst in the United States is $74,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What is an MTA Staff Analyst?

MTA Staff Analysts are professionals who work for the Metropolitan Transportation Authority (MTA) and are responsible for analyzing, developing, and improving various processes within the organization. Their work often includes data analysis, project management, policy evaluation, and assisting in the development of plans and reports to support the MTA’s operations and services. Staff Analysts may specialize in areas like finance, operations, human resources, or planning, and play a critical role in helping the MTA achieve its goals efficiently and effectively.

What are the key skills and qualifications needed to thrive as an MTA Staff Analyst?

To thrive as an MTA Staff Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a bachelor's degree in business, public administration, or a related field. Familiarity with data analysis tools such as Excel, Access, and specialized transit management systems, as well as experience with reporting and budgeting software, is typically required. Attention to detail, effective communication, and problem-solving abilities are important soft skills that help analysts collaborate with diverse teams and present findings clearly. These skills and qualities are crucial for supporting data-driven decision-making and ensuring efficient operations within the Metropolitan Transportation Authority.

What are some typical challenges MTA Staff Analysts face when working on cross-departmental projects?

MTA Staff Analysts often collaborate with various departments, such as operations, finance, and human resources, which can present challenges in aligning priorities, managing different data sources, and reconciling diverse viewpoints. Navigating these complexities requires strong communication and organizational skills, as well as the ability to adapt to shifting project scopes and deadlines. Successful analysts proactively foster relationships, clarify expectations, and ensure that their analyses support the broader goals of the organization.
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Mta Staff Analyst jobs near you
Infographic showing various Mta Staff Analyst job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,615 per year, or $35.9 per hour.

Performance Manager- Operations Analysis

Metropolitan Transportation Authority

New York, NY • On-site

$89K - $102K/yr

Full-time

Re-posted 7 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

59th of 98 rated public transport

Job description

Description
Position at Metro-North Railroad
Job Title: Performance Manager- Operations Analysis
Department: Continuous Improvement
MTA Agency: Metro-North Railroad
Primary Location(s): New York, NY
Salary Range: $89,407- $102,000
Regulated/Safety Sensitive: Non-DOT Regulated/Not Safety Sensitive
Union Affiliation: Non-agreement
Closing Date (if applicable): Until Filled
Shift (if applicable):
Title 55-a (yes or no): Not Applicable
Other: Telework eligible
ABOUT THE AGENCY
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.
JOB SUMMARY
This position is to manage Operations Department analytical processes and systems along with new performance data collection and analysis initiatives for the Operations Department.
DUTIES AND RESPONSIBILITIES
  • Participate in efforts required to develop impacts of changes to current standard operations and new initiatives impacting the Operations Department. Includes aggregation of information, review of information with impacted Department(s), structure and execution process assessment, and preparation of presentation document(s) for review by senior management.
  • Establish and maintain key performance indicators for Metro-North (both historical and projected). Benchmark operations department processes against other peer commuter railroads.
  • Prepare periodic presentations covering analytic review and graphs that will be made by senior management to senior MTA staff, MTA Board Members and CDOT staff.
  • Monitor, report, and actively improve the operational performance of the organization, such as OTP, service delivery, and fleet readiness to the Senior Vice President and other senior leaders.
  • Assist in the development and validation of systems used to support initiatives; develop reports to track actual results vs goals.
  • Develop a cooperative, working relationship with other Operations Department team members; one that will foster the exchange of assistance, if required, to finish assignment(s) on a timely basis.
  • Provide hands-on support in process improvement management, data analysis, and project tracking.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • May be required to work hours outside regular work hours, as applicable
  • Observes the work performed by contractors, as applicable
  • Reviews invoices and approves them if the work has contractual standards, as applicable
  • Addresses performance issues with the contractor when possible, as applicable
  • Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES
Required:
  • Transparent, results oriented, and accountable with strong partnership focus.
  • Excellent interpersonal skills and demonstrated ability to communicate with internal and external contacts at all levels.
  • Excellent organizational skills, capable of handling several projects at once with little or no supervision while properly prioritizing.
  • Self-starter, self-motivated and reliable performer who can quickly grasp and manage multiple assignments at once with little or no supervision while properly prioritizing.
  • Strong analytical skills.
  • Ability to handle diverse and conflicting responsibilities in a timely manner.
  • Demonstrated ability to effectively influence, facilitate discussions, resolve conflict, and build and manage relationships. Knowledge of conducting successful change management in organizations.
  • Ability to conduct presentations to all levels within the organization Excellent listening skills and ability to coach others.
  • Inspirational and motivational leader. Work well as part of a team.
  • Excellent written and verbal communication skills. Must be customer focused.
  • Will have the ability to identify and solve problems in a structured and analytical way.
  • Advanced knowledge of analysis and reporting.
  • Demonstrated ability to oversee Operations Department reporting processes.
  • Familiarity with systems and programs including PeopleSoft, ECR SAFER, Cority, etc., and complex database applications.
  • Self-motivated and highly organized with strong analytical, time management and problem-solving skills.
  • Effective verbal and written communication skills.
  • Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Power BI)
  • Exceptional interpersonal skills to interact with all levels of the organization.
  • Must be able to adjust work schedule to accommodate special projects as necessary, including periodic night shifts and weekend coverage.

The following is/are preferred:
  • Master's Degree in a related field.

REQUIRED EDUCATION AND EXPERIENCE
  1. Bachelor's Degree in Arts/Sciences (BA/BS) with a concentration in Business, Computer Science, Transportation or related field. Demonstrated equivalent experience, education and/or technical credentials to include four (4) additional years may be considered in lieu of degree.
  2. Minimum 3 years of increasingly responsible experience in data analysis to include planning and scheduling, preferably in a transportation environment.

The following is/are preferred:
  • Master's degree in Arts/Sciences (MA/MS) with a concentration in Business, Computer Science, Transportation or related field.

LICENSES AND CERTIFICATIONS
Required: None
OTHER INFORMATION
  • Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
  • Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
  • Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
  • To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.
HOW TO APPLY:
For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

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