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Msr Iii Jobs (NOW HIRING)

Fay Servicing

Associate, MSR Trading

Rosemont, IL · On-site

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Fay Financial

Associate, MSR Trading

Rosemont, IL · On-site +1

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Fay Financial

Associate, MSR Trading

Rosemont, IL · On-site

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Fay Servicing

Associate, MSR Trading

Rosemont, IL · On-site +1

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Fay Servicing

Associate, MSR Trading

Rosemont, IL · On-site

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

GenStone

Associate, MSR Trading

Rosemont, IL · On-site

$92K - $112K/yr

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

The Reserves Network Inc

Member Services

Houston, TX · On-site

$21.75/hr

The MSR III also engages members through phone, digital, and in-person channels to provide solutions and cross-sell financial products. This position requires strong communication skills, attention ...

Natco Credit Union

MSR I

Richmond, IN

$14/hr

... minutes. 3. To serve an average of 80 Members per day either in person or by phone; answer the ... We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In ...

Natco Credit Union

MSR I

Connersville, IN

$14/hr

... minutes. 3. To serve an average of 80 Members per day either in person or by phone; answer the ... We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In ...

Natco Credit Union

MSR I

Connersville, IN · On-site

$14/hr

... minutes. 3. To serve an average of 80 Members per day either in person or by phone; answer the ... We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In ...

Wellby

Virtual Banker

Webster, TX · On-site

$17 - $20.50/hr

The MSR III is responsible for establishing memberships and additional accounts via online applications, including document verification, screening applicants with security questions, and/or ...

Wellby

Virtual Banker

Webster, TX · On-site +1

$17 - $20.50/hr

The MSR III is responsible for establishing memberships and additional accounts via online applications, including document verification, screening applicants with security questions, and/or ...

MSR-FSR

Ebara Pump/Abatement Equipment Technician

Chandler, AZ · On-site

$19.50 - $26.50/hr

Physical Requirements: • PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally (less than 1/3 ... MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color ...

MSR-FSR

Ebara Pump/Abatement Equipment Technician

Hillsboro, OR · On-site

$21.50 - $29.50/hr

Physical Requirements: • PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally (less than 1/3 ... MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color ...

MSR-FSR

Lead Analytical Test Technician

Boise, ID

MSR-FSR is a global partner to equipment manufacturers and device manufacturers in Semiconductor ... Occasionally (less than 1/3 of the job) Frequently (1/3 to 2/3 of the job) Continually (more than 2 ...

MSR-FSR

Lead Analytical Test Technician

Boise, ID · On-site

MSR-FSR is a global partner to equipment manufacturers and device manufacturers in Semiconductor ... 3 of the job) · Continually (more than 2/3 of the job) * Frequently required to stand.

MSR-FSR

Lead Analytical Test Technician

Boise, ID · On-site

MSR-FSR is a global partner to equipment manufacturers and device manufacturers in Semiconductor ... 3 of the job) • Continually (more than 2/3 of the job) * Frequently required to stand.

MCT Credit Union

MSR Service

Port Neches, TX · On-site

MSR Service Department: Contact Center Classification: Non-Exempt Approved By: CEO REPORTING ... Maintains and projects the Credit Union's professional reputation. 3. Assumes responsibility for ...

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All JobsMsr Iii Jobs

Msr Iii information

See salary details

$8

$15

$24

How much do msr iii jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for msr iii in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSR III?

To thrive as an MSR III, you need strong financial knowledge, customer service expertise, and experience with account management, typically supported by a high school diploma or equivalent and prior banking or credit union experience. Familiarity with core banking software, cash handling systems, and compliance regulations is essential. Excellent communication, problem-solving skills, and attention to detail help build trust and efficiently resolve member issues. These abilities are crucial for delivering exceptional service, ensuring regulatory compliance, and supporting organizational growth in a financial setting.

What are some common challenges MSR III professionals face when handling complex member service requests?

MSR III professionals often handle escalated or complex member service requests that require advanced problem-solving and in-depth knowledge of financial products. Challenges can include managing high-stress situations, balancing multiple priorities, and maintaining accuracy while processing detailed transactions. Success in this role depends on strong communication skills, adaptability, and the ability to work collaboratively with both members and colleagues to resolve issues efficiently. Leveraging experience and ongoing training helps MSR IIIs stay current with policy changes and deliver high-quality service.

What is the difference between Msr Iii vs Msr I?

AspectMsr IMsr Iii
CertificationsTypically requires basic pharmaceutical or medical device certificationsRequires advanced certifications like Certified Pharmaceutical Sales Representative (CPSR) or specialized industry training
Work EnvironmentField-based, visiting healthcare providers and facilitiesField-based with increased responsibilities, including training and complex product support
ResponsibilitiesPromoting products, basic customer supportAdvanced product education, troubleshooting, and mentoring

The main difference between Msr I and Msr Iii lies in experience, certifications, and scope of responsibilities. Msr Iii typically handles more complex products, provides advanced support, and may mentor junior staff, reflecting a higher level of expertise within the same industry.

What is an MSR III?

MSR III stands for Member Service Representative III, a senior role typically found in credit unions or banks. MSR IIIs handle complex customer service tasks, such as opening new accounts, processing loans, resolving account issues, and providing guidance to junior staff. They are expected to have a deep understanding of financial products, strong problem-solving skills, and the ability to deliver excellent customer service. This role often requires prior experience in banking and may involve both front-line and back-office responsibilities.
More about Msr Iii jobs

What job categories do people searching Msr Iii jobs look for?

The top searched job categories for Msr Iii jobs are:

Msr Iii jobs near you
Infographic showing various Msr Iii job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Associate, MSR Trading

Fay Servicing

Rosemont, IL • On-site

$92K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.
Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment - whether for individual investors or large-scale portfolios - ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.
Reporting to the Vice President, Valuations, this position supports Fay's Mortgage Servicing Rights investment strategy by assisting with pricing, trading, valuation and portfolio management decisions. The role is responsible for cash flow modeling and analytics that contribute to the effective valuation and risk management of the MSR portfolio. The position collaborates with internal departments including Finance, Capital Markets and Servicing to support investment execution and ongoing portfolio optimization.
Qualifications Include:
  • Bachelor's degree in Finance, Economics, Mathematics, Engineering, Computer Science or related quantitative discipline
  • 3+ years' experience in structured finance, trading or related financial field
  • 1+ years' experience focused on Mortgage Servicing Rights (MSRs) or mortgage capital markets
  • Strong understanding of MSR valuation methodologies, cash flow modeling and discounted cash flow analysis
  • Experience with MSR valuation platforms and behavior models is strongly preferred
  • Expert in Microsoft Excel, with strong working knowledge of SQL and Power BI
  • Working knowledge of Python and R strongly preferred
  • Strong verbal and written communication skills
  • Ability to function in a pressure environment with defined times for deliverables
  • Strong interpersonal skills
  • Strong analytical and problem-solving skills
  • Solid decision-making abilities coupled with sound judgment
  • Strong time management skills
  • Ability to prioritize numerous tasks and manage shifting priorities
  • Client focused with strong execution skills and results orientation
  • High-level of precision with attention to detail and consistency
  • Flexible, open to change, ability to learn new things quickly
  • Ability to work in a collaborative environment and provide guidance for working groups

Submit Your Resume to Learn More
Featured Benefits
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
  • Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation
  • The hiring range for this position is between $92,500.00 - $112,000.00 annually
  • This position is eligible for an annual discretionary bonus

Fay Cares!
The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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