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Msr Iii Jobs (NOW HIRING)

MSR Senior Analyst

Johnston, RI ยท On-site

$86K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Iselin, NJ

$86K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Glen Allen, VA ยท On-site

$78K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Plano, TX

$81K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Johnston, RI ยท On-site

$86K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Iselin, NJ ยท On-site

$86K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Westwood, MA ยท On-site

$95K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Glen Allen, VA

$78K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Plano, TX ยท On-site

$81K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

MSR Senior Analyst

Glen Allen, VA

$78K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies ... Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math) * 3-5 ...

Sr MSR

Herndon, VA ยท On-site

$21.47 - $32.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Three years of experience in credit union or other related field. Competency * Capable of training and instructing others through effective communication. * Ability to reason and resolve problems is ...

Sr MSR

Burbank, IL ยท On-site

$21.47 - $26.83/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Three years of experience in credit union or other related field. Competency * Capable of training and instructing others through effective communication. * Ability to reason and resolve problems is ...

MSR Transaction Analyst

Denver, CO ยท On-site

$60K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role supports the execution of Mortgage Servicing Rights (MSR) transactions while also ... Zero to three years of relevant experience in data or analytics role * Experience in financial ...

New

Associate, MSR Trading

Rosemont, IL ยท On-site +1

$92K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Associate, MSR Trading

Rosemont, IL ยท On-site +1

$92K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Associate, MSR Trading

Rosemont, IL ยท On-site

$92K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Associate, MSR Trading

Rosemont, IL ยท On-site

$92K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with MSR valuation platforms and behavior models is strongly preferred * Expert in ... Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays

Showing results 21-40

Msr Iii information

See salary details

$8

$15

$24

How much do msr iii jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for msr iii in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSR III?

To thrive as an MSR III, you need strong financial knowledge, customer service expertise, and experience with account management, typically supported by a high school diploma or equivalent and prior banking or credit union experience. Familiarity with core banking software, cash handling systems, and compliance regulations is essential. Excellent communication, problem-solving skills, and attention to detail help build trust and efficiently resolve member issues. These abilities are crucial for delivering exceptional service, ensuring regulatory compliance, and supporting organizational growth in a financial setting.

What are some common challenges MSR III professionals face when handling complex member service requests?

MSR III professionals often handle escalated or complex member service requests that require advanced problem-solving and in-depth knowledge of financial products. Challenges can include managing high-stress situations, balancing multiple priorities, and maintaining accuracy while processing detailed transactions. Success in this role depends on strong communication skills, adaptability, and the ability to work collaboratively with both members and colleagues to resolve issues efficiently. Leveraging experience and ongoing training helps MSR IIIs stay current with policy changes and deliver high-quality service.

What is the difference between Msr Iii vs Msr I?

AspectMsr IMsr Iii
CertificationsTypically requires basic pharmaceutical or medical device certificationsRequires advanced certifications like Certified Pharmaceutical Sales Representative (CPSR) or specialized industry training
Work EnvironmentField-based, visiting healthcare providers and facilitiesField-based with increased responsibilities, including training and complex product support
ResponsibilitiesPromoting products, basic customer supportAdvanced product education, troubleshooting, and mentoring

The main difference between Msr I and Msr Iii lies in experience, certifications, and scope of responsibilities. Msr Iii typically handles more complex products, provides advanced support, and may mentor junior staff, reflecting a higher level of expertise within the same industry.

What is an MSR III?

MSR III stands for Member Service Representative III, a senior role typically found in credit unions or banks. MSR IIIs handle complex customer service tasks, such as opening new accounts, processing loans, resolving account issues, and providing guidance to junior staff. They are expected to have a deep understanding of financial products, strong problem-solving skills, and the ability to deliver excellent customer service. This role often requires prior experience in banking and may involve both front-line and back-office responsibilities.
More about Msr Iii jobs
Infographic showing various Msr Iii job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

MSR Senior Analyst

Citizens Financial Group

Johnston, RI โ€ข On-site

$86K - $108K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Description

4 Days in the office from any of our locations in Johnston RI,ย Iselin NJ, Dallas TX, Nashville TN. Westwood or Medford MA, or Phoenix AZ and couple other locations

Role is not relocation eligible.ย 

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies prior experience in banking and finance to provide a wide array of analytical support required for strong MSR Risk Management. ย You're the key player providing data input to the MSR valuation model and distributing mission-critical MSR Hedge results to leaders on a daily basis. ย Your proficiency with fundamental computer tools such as SQL, Visual Basic Programming/Scripting, Excel-based Macros, and Python (preferred) will ensure quality data with swift troubleshooting of issues. ย Your role is collaborative with support from our seasoned MSR team with external partnership with several supporting lines (Finance, Accounting, Treasury, Market Risk, Model Validation, and Technology).

Primary responsibilities include:

  • Data preparation, modeling, analysis, and reporting including daily MSR Hedge P&L.
  • MSR Transaction support to include data preparation, PMSR bid preparation, MSR sale selection, proforma reporting of deal impact on MSR P&L and forecast.
  • Ensure accuracy of results and analytic methods through testing and validation of underlying report data.ย 
  • Ensure bias and data quality issues are resolved or explained.
  • Work with team of MSR Valuation Managers to identify and execute process improvements including automation.
  • Create, synthesize and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making.
  • Manage many priorities with minimal oversight. Plan and prioritize to meet deadlines in conditions that may change rapidly or involve ambiguity.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Required Qualifications
    • Bachelor's Degree in Business or quantitative field (Finance, Science, Engineering, or Math)
    • 3-5 years of professional experience in a Banking or Finance role consisting of data analysis, financial modeling, and reporting.
    • Strong computer skills including basic ability to program in SQL, VB, and Excel
    • Strong problem-solving skills with experience providing insights and recommendations from large data sets
    • Ability to work effectively in a dynamic environment and to adapt while focusing on key goals and objectives
    • Ability to manage and develop cross-functional relationships
    • Project management skills, including the ability to handle multiple projects in a fast-paced environment
  • Preferred Qualifications
    • 5+ years professional experience in MSR or mortgage secondary marketing role.
    • Direct experience with MSR or Mortgage Risk Management platforms such as QRM and BlackRock Aladdin.

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday - Friday

Pay Transparencyย 

The salary range for this position is $ 105,000ย - $ 140,000ย per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factorsย including but not limited to the work location, and relevant skills and experience.ย ย ย 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visitย https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST