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Msp Tech Jobs (NOW HIRING)

Lyra Technology Group

Account Manager

Easton, PA · On-site

Founded in 2002, ACE Technology Group is a leading managed IT services provider (MSP) delivering proactive IT support, cybersecurity, cloud, and advanced technology solutions to organizations of all ...

Just Solutions

IT Support Specialist - MSP

Fairport, NY · On-site

$26 - $36/hr

Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo. We offer a ...

myIT com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

Red Cup IT

Staff IT/MSP Engineer

Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core ...

In-Telecom

WI · On-site

$80K - $110K/yr

IT Support Engineer (MSP Onboarding & Projects) Department: Projects Employment Type: Full Time Location: Texas Reporting To: Leighton Poley Compensation: $80,000 - $110,000 / year Description The ...

myIT.com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team -- bridging the gap between complex managed services capabilities and the real-world business ...

myIT com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

Next Step Systems

Project Engineer, MSP

Nashville, TN · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

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Msp Tech information

What is an MSP Tech?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

How to get a job at MSP Tech?

To get a job at MSP Tech, candidates should review the company's career page for open positions, prepare a resume highlighting relevant IT skills and certifications such as CompTIA or Cisco, and demonstrate experience in managed services or technical support during the interview process. Networking within the industry and gaining experience with common tools like remote monitoring and management (RMM) platforms can also improve chances of employment.
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For Msp Tech jobs, the most frequently searched job titles are:

Infographic showing various Msp Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Sales Executive - Managed IT Solutions

Troy, MI • On-site

Grid4 Communications
Telecommunications • 11 - 50 employees
Learn more about Grid4 Communicationsexternal

$62K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Sales Executive - Managed IT Services
Grid4 Communications
Location: Troy, MI
Job Type: Full-Time
Compensation: Base salary + uncapped commission/bonus
Current published range: $62,768-$95,716 base, depending on experience
Build trusted client relationships. Sell outcomes, not gadgets.
Grid4 Communications is hiring a Sales Executive - Managed IT Services to help grow our MSP business across Southeast Michigan. This role is for a consultative seller who knows how to open doors, build trust, uncover business pain, and guide prospects through a longer, relationship-driven sales process.
You will be responsible for developing new business, leading discovery conversations with decision-makers, and positioning Grid4 as a strategic technology partner. Our technical team and sales engineers will support deeper assessments, audits, and solution design - but you are the person who creates momentum, earns credibility, and moves opportunities forward.
This is not a smile-and-brochure sales role. It is a business development role for someone who can ask sharp questions, connect technology to business outcomes, and build a healthy pipeline of qualified opportunities.
What you'll do
  • Prospect and develop new business opportunities for Managed IT Services, cybersecurity, cloud, Microsoft 365, backup/disaster recovery, and related IT solutions
  • Build and maintain a pipeline through outbound outreach, networking, referrals, partner relationships, and local market activity
  • Lead discovery conversations with business owners, executives, and operational leaders to understand pain points, priorities, risk, and growth goals
  • Identify opportunities where Grid4 can improve reliability, security, scalability, support experience, and overall IT maturity
  • Coordinate internal resources including sales engineering, service leadership, and technical specialists during assessments, scoping, and proposal development
  • Manage the full sales process from prospecting to close, including follow-up, objection handling, proposal review, and transition to onboarding
  • Maintain accurate pipeline, forecasts, activities, and notes in CRM
  • Collaborate with internal teams to ensure a strong client handoff and a high-quality customer experience
  • Represent Grid4 professionally in meetings, networking events, and community/business organizations
  • Consistently work toward monthly, quarterly, and annual sales goals

What success looks like
  • You create qualified meetings with companies that fit Grid4's ideal client profile
  • You run discovery well enough to uncover business pain, urgency, and buying process
  • You bring the right internal people into the deal at the right time
  • You build trust with prospects and avoid turning discovery into a technical circus
  • You close profitable new logo business and help grow recurring revenue

What you bring
  • 3+ years of B2B sales experience in one or more of the following:
    • Managed IT / MSP
    • Technology solutions
    • Cybersecurity
    • Cloud or SaaS
    • Telecommunications with consultative solution selling experience
  • Proven track record of generating new business and meeting or exceeding quota
  • Experience managing a full sales cycle with multiple stakeholders
  • Strong consultative selling, discovery, presentation, and follow-up skills
  • Ability to speak confidently with owners, executives, and operational leaders
  • Comfortable collaborating with technical teams without needing to be the deepest technical person in the room
  • Strong CRM discipline, organization, and pipeline management habits
  • A professional, self-directed, resilient approach to prospecting and relationship building

Preferred
  • Experience selling recurring revenue services
  • Experience selling to small and mid-sized businesses
  • Familiarity with Microsoft 365, cybersecurity conversations, backup/disaster recovery, cloud infrastructure, and managed support models
  • Existing business network in Southeast Michigan

Why Grid4
  • Strong team environment with technical depth behind the sales process
  • Opportunity to sell business-critical services that create real client value
  • Competitive base salary plus uncapped commission/bonus
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Business casual environment
  • A growing company where your effort and ideas actually matter

Apply if this sounds like you
You know how to build trust, not just buzz. You ask good questions, stay organized, and like winning business the right way. If that sounds like your kind of role, we'd like to meet you.

Apply