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Msp Tech Jobs (NOW HIRING)

myIT com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

MSP Hire, Inc.

L3 MSP Technician

Anchorage, AK · On-site

$100K - $125K/yr

This isn't just a "senior tech" role. At L3, you're expected to identify patterns across clients ... L3 MSP Technicians at Hansen Gress are capable of operating across our three core technical ...

myIT com

MSP IT Sales Engineer

Bedford, TX

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business ...

myIT.com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team bridging the gap between complex managed services capabilities and the real-world business problems ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

This role requires a strong background in MSP account management, IT solutions selling, and customer success , with a proven track record of managing high-value, partner-driven accounts. Location:

MSP Hire, Inc.

L3 MSP Technician

Anchorage, AK · On-site

$100K - $125K/yr

This isn't just a "senior tech" role. At L3, you're expected to identify patterns across clients ... L3 MSP Technicians at Hansen Gress are capable of operating across our three core technical ...

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Msp Tech information

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What are MSP Techs?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

Which 3 jobs will survive AI?

For MSP technicians, jobs that involve complex problem-solving, customer interaction, and specialized knowledge—such as cybersecurity analyst, network engineer, and IT project manager—are more likely to persist as AI automates routine tasks. These roles require critical thinking, adaptability, and certifications like CompTIA or Cisco that AI cannot easily replicate. Continuous learning and developing soft skills will also help ensure job security in an evolving tech environment.

How do MSP jobs differ from IT roles?

MSP (Managed Service Provider) jobs typically involve supporting multiple client organizations, often remotely, with a focus on managing networks, security, and infrastructure through standardized processes and tools. In contrast, IT roles within a single organization usually focus on internal systems, user support, and specific technology needs, often requiring in-depth knowledge of that company's environment. MSP positions often require certifications like CompTIA or Cisco and emphasize customer service and multitasking across various clients.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

What is a MSP technician?

An MSP technician is a professional who provides technical support and managed IT services for clients, often working remotely or on-site to maintain networks, troubleshoot hardware and software issues, and ensure cybersecurity. They typically use tools like remote monitoring software and may hold certifications such as CompTIA A+ or Network+. MSP technicians often work in fast-paced environments requiring strong problem-solving skills and technical knowledge.

What hot tech job pays $775 000?

High-level cybersecurity roles such as Chief Information Security Officer (CISO) or senior executive positions in technology companies can offer salaries around $775,000 or more. These roles typically require extensive experience, leadership skills, and often involve managing security strategies, compliance, and risk management in large organizations.
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Msp Tech jobs near you
Channel Partner Success Manager

Channel Partner Success Manager

Barracuda Networks Inc.

Chelmsford, MA

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Job ID 27-0218
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision Yourself at Barracuda
The Partner Success Manager is responsible for driving post-sales relationships, driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with MSP business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes. The selected candidate will be hybrid in our Chelmsford, MA or Alpharetta, GA office.
What you’ll be working on:
  • Owns the post-sales relationship with Barracuda’s MSP's, drives greater adoption of products and/or services, and promotes upsell/cross-sell opportunities.
  • Formulates and executes partner success strategies that align MSPs’ business strategies to Barracuda products and services.
  • Works with MSP's and Barracuda stakeholders to prevent or remediate any challenges faced by internal MSP teams in using Barracuda’s products/services.
  • Operates as primary point of contact for multiple product lines, while supporting the MSP journey with Barracuda.
  • Builds and manages the customized product delivery to the MSP's technology environment.
  • Reaches out to MSP's proactively to offer support, share best practices, and provide value-added insights.
  • Provides training and resources to help MSP's and junior team members understand how to use Barracuda product/services effectively.
  • Collaborates with the broader sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
  • Engages and coordinates customer delivery across Barracuda Networks team members including engineering and professional services.
  • Leverages specialized partner success knowledge in breadth and/or depth to a variety of issues/projects within the team.
  • Works in a project-oriented manner contributing towards team-level goals, and works closely with multiple teams to identify MSP needs and provide tailored solutions.
  • Supports account management team in analyzing sales data and/or developing strategies for sales' process improvement.
What you bring to the role:
  • 3+ years of experience in sales operations, account management, partner success or equivalent
  • Bachelor’s or master’s degree in Sales, Business Administration or equivalent
  • Proven success managing and expanding SaaS or subscription-based revenue across existing customer accounts.
  • Hands-on experience with Partner Success tools (e.g., Gainsight) and CRM platforms.
  • Exceptional communication skills, including active listening, clear written and verbal communication, and confident presentation abilities.
  • Strong problem‑solving and project‑management capabilities, with excellent interpersonal and organizational skills.
  • Highly self‑sufficient; able to navigate ambiguity, collaborate with multiple stakeholders, and operate with minimal oversight.
  • Self‑motivated team player who brings proactive ideas to drive customer loyalty, product adoption, and long-term engagement.
  • Outstanding time‑management skills with the ability to prioritize effectively in a fast‑paced environment.
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.
  • Equity, in the form of non-qualified options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
The anticipated on-target earnings range for this role is $65,000 - $85,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. 
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
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