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Msp It Support Jobs (NOW HIRING)

myIT com

MSP IT Sales Engineer

Bedford, TX · On-site

About the Role As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team ... Support contract negotiations with technical justification and scope clarification * Stay current ...

Just Solutions

IT Support Specialist - MSP

Fairport, NY · On-site

$26 - $36/hr

Join Just Solutions, Inc. in Fairport, NY as a full-time IT Support Specialist (MSP) and play a key role in supporting our customers across Western New York, from Utica to Buffalo. We offer a ...

Waytek

IT Support Technician II MSP

Cherry Hill, NJ · On-site

$55K - $65K/yr

IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...

K2 Staffing

IT Support Engineer - (MSP)

Spokane, WA · On-site

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician , who is proficient ...

Waytek

IT Support Technician II MSP

Cherry Hill, NJ · On-site

$55K - $65K/yr

Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering ...

Prince Industries LLC

IT Support Manager

Carol Stream, IL · On-site

$125 - $150/hr

The IT Support Manager serves as the primary liaison for the organization's Managed Service Provider (MSP), ensuring service quality, accountability, and alignment with business objectives while also ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud every month.

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department ... Coordinate with the MSP regarding infrastructure support, escalations, maintenance activities ...

One More Child

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking ... The Specialist works with the Director, MSP, and software vendors to troubleshoot and resolve ...

Spectra Defense

IT Support Engineer

Alpharetta, GA · On-site

$60 - $80/hr

Evaluate and resolve technical issues independently while coordinating with the MSP for ... hands‑on IT support or IT service desk experience * Ability to independently manage a full ...

New

PASSKEY TECHNOLOGY

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Managed Services IT Support

Golden Valley, MN · On-site

$70K - $80K/yr

Monitor servers, networks, and devices using MSP tools * Install and configure desktops, laptops ... of IT support experience (MSP experience a plus!) * 2- or 4-year degree in IT-related field ...

New

PASSKEY TECHNOLOGY

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Managed Services IT Support

Minneapolis, MN · On-site

$70K - $80K/yr

Monitor servers, networks, and devices using MSP tools * Install and configure desktops, laptops ... of IT support experience (MSP experience a plus!) * 2- or 4-year degree in IT-related field ...

New

Trustitllc

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$60 - $80/hr

* We're looking to add a skilled IT Support Technician to our established MSP team, with responsibilities split between remote support and in-person work * $57,500 - $67,500 * This position includes ...

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Msp It Support information

See salary details

$32.5K

$65.9K

$106.5K

How much do msp it support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for msp it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Msp It Support vs Help Desk Technician?

AspectMsp It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentManaged service providers, client sites, remote supportHelp desks, call centers, corporate offices
Employer & IndustryIT service providers, MSP companies

Both Msp It Support and Help Desk Technicians handle technical issues, but Msp It Support typically works within managed service providers offering remote and on-site support for multiple clients, while Help Desk Technicians often focus on internal or single-company support. The roles overlap in certifications and work environment, but Msp It Support roles tend to involve broader responsibilities and client management.

What cities are hiring for Msp It Support jobs?

Cities with the most Msp It Support job openings:

What states have the most Msp It Support jobs?

States with the most job openings for Msp It Support jobs include:

What are popular job titles related to Msp It Support jobs?

For Msp It Support jobs, the most frequently searched job titles are:

Infographic showing various Msp It Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

MSP - IT Client Support Technician

Millersville, MD • On-site

OmegaCor Technologies
1 - 10 employees
Learn more about OmegaCor Technologiesexternal

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Mission and Purpose:
At OmegaCor, our purpose is to empower our clients, staff, and community to achieve excellence. A key element of fulfilling this mission is providing high-value IT consulting services that align technology with business objectives.
Position Summary:
As an MSP - IT Client Support Technician, plays a pivotal role in ensuring seamless IT support. In this dynamic position, you'll spend 50-100% of your time at a key customer site, delivering top-notch help desk and desk-side assistance. Your expertise will be instrumental in resolving user issues, troubleshooting hardware and software problems, and maintaining a positive user experience. The remaining time (if applicable) will be dedicated to handling service desk tickets at OmegaCor's central location. This dual-role offers a unique blend of onsite customer interaction and centralized support, making you a crucial link in our commitment to exceptional IT service delivery.
Essential Duties and Responsibilities:
  • Provide 1st and 2nd-level support, responding to and resolving user-reported issues promptly and efficiently.
  • Offer deskside assistance at the customer's location, addressing hardware and software problems to ensure uninterrupted workflow.
  • Collaborate with end-users to troubleshoot and diagnose technical problems, guiding them through effective problem resolution.
  • Log, track, and prioritize service desk tickets in a timely manner, maintaining accurate records of issue resolution and escalation processes.
  • Conduct routine maintenance activities, including system updates, patches, and software installations to enhance overall system performance.
  • Act as a liaison between end-users and Tier 2/3 support teams, ensuring smooth communication and quick resolution of complex issues.
  • Participate in on-site and remote support rotations, addressing service desk tickets at OmegaCor's central location as needed.
  • Stay updated on industry best practices and emerging technologies to continually improve technical skills and stay abreast of evolving IT trends.
  • Contribute to the development and improvement of knowledge base articles, helping to create a comprehensive repository for issue resolution and user education.
Additional Duties and Responsibilities:
  • Participate in a rotating monthly on-call schedule for after-hours support.
  • Contribute to technical projects, providing hands-on assistance and expertise as required.
  • Participate in assigned technical and soft skills training programs to stay current with industry trends.,
  • Expand the knowledge base by documenting new procedures, solutions, and best practices.
  • Conduct periodic system audits to identify vulnerabilities and enhance overall system integrity.

Knowledge, Skills, and/or Abilities Required - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Professional IT Certifications (at least one), such as: MCP, CompTIA Net+, ITIL v4 Foundations preferred.
  • 2+ years of help desk or service desk experience
  • Demonstrated expertise in Microsoft 365 applications, including proficiency in troubleshooting and configuring Outlook, Word, Excel, and Teams for optimal user experience.
  • Solid understanding of Windows desktop operating systems, with the ability to troubleshoot and resolve hardware and software issues efficiently.
  • Proficient in configuring and troubleshooting wireless networks, ensuring seamless connectivity and addressing issues related to signal strength, security, and network performance.
  • Experience in providing support for Android and iPhone smartphones, including setup, configuration, and troubleshooting of email synchronization, application installations, and device connectivity.
  • Strong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively.
  • Excellent verbal and written communication skills to interact with end-users professionally and convey technical information in a clear and understandable manner.
  • Strong customer service orientation, with the ability to remain patient and empathetic while guiding users through technical issues and providing a positive support experience.

Competitive Benefits:
  • Competitive salary based on experience.
  • Health, dental, and vision insurance.
  • Employer-paid Life, AD&D, Short- and Long-term Disability Insurance.
  • 401(k) Retirement plan with company match.
  • Paid time off, including birthdays and holidays.
  • Learning Management System with over 5,000 courses.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
OmegaCor Technologies is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, or disability.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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