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Msp Tech Jobs (NOW HIRING)

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $96K/yr

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

Delaney Computer Services, Inc.

MSP Project Manager

Mahwah, NJ · On-site

$97K - $115K/yr

Delaney Computer Services, Inc. is seeking an experienced MSP Project Manager to lead client-facing technology projects in a fast-paced managed services environment. This is not a generic corporate ...

Delaney Computer Services, Inc.

MSP Project Manager

Mahwah, NJ · On-site

$97K - $115K/yr

Delaney Computer Services, Inc. is seeking an experienced MSP Project Manager to lead client-facing technology projects in a fast-paced managed services environment. This is not a generic corporate ...

Joink

MSP Director

Terre Haute, IN

$120K - $145K/yr

Oversee delivery of IT support services for internal employees across all company locations ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

Joink

MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Oversee delivery of IT support services for internal employees across all company locations ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

Joink CTI

MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Oversee delivery of IT support services for internal employees across all company locations ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

MSP - IT

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Level 3 Technician (MSP)

Houston, TX · On-site

$65K - $85K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

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Msp Tech information

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What are MSP Techs?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

Which 3 jobs will survive AI?

For MSP technicians, jobs that involve complex problem-solving, customer interaction, and specialized knowledge—such as cybersecurity analyst, network engineer, and IT project manager—are more likely to persist as AI automates routine tasks. These roles require critical thinking, adaptability, and certifications like CompTIA or Cisco that AI cannot easily replicate. Continuous learning and developing soft skills will also help ensure job security in an evolving tech environment.

How do MSP jobs differ from IT roles?

MSP (Managed Service Provider) jobs typically involve supporting multiple client organizations, often remotely, with a focus on managing networks, security, and infrastructure through standardized processes and tools. In contrast, IT roles within a single organization usually focus on internal systems, user support, and specific technology needs, often requiring in-depth knowledge of that company's environment. MSP positions often require certifications like CompTIA or Cisco and emphasize customer service and multitasking across various clients.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

What is a MSP technician?

An MSP technician is a professional who provides technical support and managed IT services for clients, often working remotely or on-site to maintain networks, troubleshoot hardware and software issues, and ensure cybersecurity. They typically use tools like remote monitoring software and may hold certifications such as CompTIA A+ or Network+. MSP technicians often work in fast-paced environments requiring strong problem-solving skills and technical knowledge.

What hot tech job pays $775 000?

High-level cybersecurity roles such as Chief Information Security Officer (CISO) or senior executive positions in technology companies can offer salaries around $775,000 or more. These roles typically require extensive experience, leadership skills, and often involve managing security strategies, compliance, and risk management in large organizations.
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Msp Tech jobs near you

MSP Support Technician II

MSP Hire, Inc.

Beachwood, OH • On-site

$65K - $96K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs.

The Role:

Join our dynamic team as an MSP Support Technician II, where you'll be in charge of escalations from our helpdesk team members and provide advanced technical support to our valued MSP clients.

We're seeking a seasoned IT professional who exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike.

We value career-driven individuals who are passionate about honing their skills and advancing within the industry, with the potential to grow into Subject Matter Experts (SMEs) in a particular skill or discipline. If this sounds like you, we would love to have you on our team. Let's work together to create a significant impact, not only within the IT industry but also in our community.

Responsibilities:

  • Take escalation tickets from the T1 technicians
  • Handle Tier 2 tickets including but not limited to:
    • Network Issues / Outages
    • Backup and Disaster Recovery Review / Maintenance Restores / Deploying
    • Security Solution Review / Maintaining / Deploying
    • MFA
    • A/V
    • SAT
    • SIEM
    • Business Application Support / Securing Third Party Support
    • POS
    • PMS
    • Active Directory, Group Policy, DHCP, DNS edits
    • Hotel Applications (Key/lock, Guest Internet/Cable, etc,)
    • Financial and Accounting Applications
  • Advanced Firewall Troubleshooting – policies, traffic monitoring, configuration
  • Microsoft 365 and Entra (Azure) Administration – troubleshooting mail flow, mail rules, connectors, etc.
  • Client Onboarding
  • Client communications and interactions, remotely and in person
  • Detailed documentation of issues and resolutions

Qualifications:

  • 5 years of IT support experience
  • 3 years of experience working with Windows Server OS, Active Directory/Group Policy/ DNS, Firewall config/troubleshooting, Switch config/troubleshooting (i.e. VLANs)
  • Knowledgeable in networking LAN/WAN concepts, structure, and equipment – understand VLANs, configuring switches
  • Advanced Firewall Troubleshooting experience

HR Information:

  • $65-$96k annually
  • Medical, Dental, Vision benefits
  • Life and Disability Insurance
  • 401K with up to 4% match
  • Paid Vacation and Personal Time Off.
  • Fuel Stipend for local travel
  • Professional Development Training Program
  • Full-time, in Office (8:30 AM to 5:30 PM, M-F)

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