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Msp Manager Jobs in Ridgewood, NJ (NOW HIRING)

DoiT

Manager, MSP Indirect Channels

New York, NY · Remote

Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...

Cohesity

Vice President, Global MSP

New York, NY · On-site

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of ... The Vice President, Global MSP Business is a senior go-to-market and business leadership role ...

Aris Search

MSP Project Engineer Contract

Manhattan, NY · On-site

$60 - $75/hr

MSP Project Engineer - Contract Location: New York City Contract Length: 3-4 months Compensation ... You'll work closely with internal technical teams, account managers and client stakeholders to ...

Acture Solutions Inc

MSP Systems Engineer

Manhattan, NY · On-site

$80K - $130K/yr

MSP Systems Engineer Location: Midtown Manhattan NYC Schedule: Mon-Fri 9a-6p Hybrid 1 day WFH ... If you have a passion for designing, implementing, and managing server environments and enterprise ...

New

Acture Solutions Inc

MSP Systems Engineer

Manhattan, NY · On-site

$80K - $130K/yr

MSP Systems Engineer Location: Midtown Manhattan NYC Schedule: Mon-Fri 9a-6p Hybrid 1 day WFH ... If you have a passion for designing, implementing, and managing server environments and enterprise ...

New

Aris Search

Field Technician MSP

Brooklyn, NY · Hybrid

Field Technician - Managed Services Provider Brooklyn, NY We are seeking a client-facing Field ... Provide onsite and remote technical support for MSP clients * Troubleshoot desktops, laptops ...

Aris Search

Field Technician MSP

Brooklyn, NY · Hybrid

Field Technician - Managed Services Provider Brooklyn, NY We are seeking a client-facing Field ... Provide onsite and remote technical support for MSP clients * Troubleshoot desktops, laptops ...

Aris Search

Field Technician MSP

Brooklyn, NY · On-site

Field Technician - Managed Services Provider Brooklyn, NY We are seeking a client-facing Field ... Provide onsite and remote technical support for MSP clients * Troubleshoot desktops, laptops ...

My It Crew

vCIO - MSP

Brooklyn, NY · On-site

Key Responsibilities Client Strategy & Relationship Management * Serve as the single point of ... Working knowledge of IT infrastructure, MSP services, and business technology strategy.

eMazzanti Technologies

MSP Sales Lead

Hoboken, NJ · On-site

Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals * Build and ... B2B technology sales (MSP or IT consulting preferred) * 2+ years leading or managing high ...

My IT Crew

vCIO - MSP

Brooklyn, NY · Remote

Key Responsibilities Client Strategy & Relationship Management * Serve as the single point of ... Working knowledge of IT infrastructure, MSP services, and business technology strategy.

My IT Crew

vCIO - MSP

Brooklyn, NY · On-site

$100K/yr

Key Responsibilities Client Strategy & Relationship Management * Serve as the single point of ... Working knowledge of IT infrastructure, MSP services, and business technology strategy.

Aris Search

MSP Field Tech Tier 2

New York, NY · Hybrid

... managed services providers. We place candidates on a permanent, full time basis (no contract or ... Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We're ...

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Msp Manager information

See Ridgewood, NJ salary details

$24.8K

$60.2K

$117.4K

How much do msp manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for msp manager in Ridgewood, NJ is $60,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $69,300.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Ridgewood, NJ? The most popular types of Msp jobs in Ridgewood, NJ are:
What are popular job titles related to Msp Manager jobs in Ridgewood, NJ? For Msp Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Ridgewood, NJ look for? The top searched job categories for Msp Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Msp Manager jobs? Cities near Ridgewood, NJ with the most Msp Manager job openings:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Ridgewood, NJ as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $60,227 per year, or $29 per hour.

MSP Project Manager

Delaney Computer Services, Inc.

Mahwah, NJ • On-site

$97K - $115K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Delaney Computer Services, Inc. is seeking an experienced MSP Project Manager to lead client-facing technology projects in a fast-paced managed services environment.
This is not a generic corporate project management role. We are looking for someone who understands how projects work inside an MSP, where multiple client initiatives are moving at once, technical resources are shared, timelines shift, vendors need coordination, and strong communication is essential to keeping everything on track.
The right person will bring structure, accountability, and follow-through to a wide variety of projects while working closely with leadership, engineers, technicians, vendors, and clients.
About the Role
The MSP Project Manager will be responsible for organizing, driving, and overseeing the successful delivery of client technology projects from kickoff through completion. This individual will serve as the central point of coordination across internal teams and external stakeholders, ensuring projects are executed professionally, efficiently, and with a high level of customer confidence.
This role requires someone who can manage moving parts without losing control of details, maintain momentum when priorities shift, and communicate clearly with both technical and non-technical audiences.
Requirements
  • Experience in project management, preferably within an IT or Managed Service Provider (MSP) environment
  • Excellent organizational and time management abilities
  • Strong communication skills, both written and verbal
  • Capable of handling multiple priorities simultaneously
  • Comfortable collaborating with both technical teams and non-technical clients
  • Ability to work onsite in Mahwah, NJ
Key Responsibilities
  • Manage multiple concurrent client technology projects from initiation through completion
  • Build and maintain project plans, schedules, milestones, task ownership, and status reporting
  • Coordinate internal technical teams, outside vendors, procurement activities, and client-side stakeholders
  • Lead project communication, including kickoff meetings, status updates, scheduling discussions, and project closeouts
  • Oversee projects such as:
    • Microsoft 365 and Entra ID migrations
    • infrastructure refreshes and deployments
    • Access Control and Security Camera Deployments
    • office relocations and technology rollouts
    • structured cabling and installation coordination
    • AV and VoIP Rollouts
    • Server, network, endpoint, and security-related initiatives
  • Identify and manage risks, blockers, dependencies, and scope changes before they disrupt delivery
  • Keep clients informed and aligned throughout the life of each project
  • Work closely with leadership to prioritize work and allocate resources effectively
  • Help improve internal project processes, delivery standards, documentation, and handoff procedures
  • Track progress, timelines, deliverables, and overall project health to ensure projects are completed on time and with a strong client experience
Qualifications
  • Prior experience in a managed services provider (MSP) or outsourced IT services environment
  • Proven success managing multiple simultaneous client-facing IT projects
  • Strong understanding of project coordination in a service business where technical resources are shared across ongoing support and project work
  • Experience with infrastructure, cloud, Microsoft 365, networking, identity, or office technology projects
  • Strong organizational skills with the ability to manage many moving parts at once
  • Excellent communication and client-management skills
  • Ability to maintain control of schedules, action items, next steps, and follow-up without constant oversight
  • Strong sense of accountability, urgency, and professionalism
Preferred Qualifications
  • 3+ years of project management experience in an MSP, IT services, or technology consulting environment
  • Familiarity with PSA, ticketing, documentation, and project tracking platforms used in MSP operations
  • Experience coordinating vendor-driven and field-related projects
  • PMP, CAPM, ITIL, or similar credentials are a plus, but practical MSP experience is more important
What Success Looks Like
  • Projects are organized, visible, and moving forward
  • Clients feel informed and confident throughout delivery
  • Engineers and technicians are able to focus on execution instead of chasing avoidable administrative issues
  • Risks, scheduling conflicts, and scope issues are addressed early
  • Leadership has confidence that projects are being managed professionally and effectively

Benefits
We offer a competitive benefits package that includes:
  • 401(k) plan with company match of up to 4%
  • Paid time off
  • Company profit-sharing
  • Company-sponsored dental and vision coverage
  • Optional supplemental life, disability, and accident insurance available through payroll deduction
  • Pet insurance for one eligible cat or dog
  • Access to a dog-friendly office for eligible employees and approved pets

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