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Remote Msp Jobs in Ridgewood, NJ (NOW HIRING)

Exigent

L2 Field Systems Engineer

Morristown, NJ · Remote

$70K - $85K/yr

MSP experience is required. Key Responsibilities * Provide on-site and remote support for desktops, laptops, servers, networks, Microsoft 365, cloud services, and security technologies * Serve as a ...

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

... paced MSP setting. Key Responsibilities Customer Support & Incident Management * Provide Tier 2 support via phone, ticketing system, email, and remote tools. * Troubleshoot and resolve escalated ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$109K - $150K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

My IT Crew

Senior Systems Engineer (Remote)

Brooklyn, NY · Remote

$107K - $146K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... Proven experience as a senior technical engineer, preferably in an MSP Environment * Ability to ...

Treeline

Client IT Engineer

New York, NY · On-site +1

$70K - $85K/yr

Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote * Three or more years in IT support; multi-client or MSP experience strongly ...

Treeline

Client IT Engineer

New York, NY · On-site +1

$70K - $85K/yr

Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote * Three or more years in IT support; multi-client or MSP experience strongly ...

Atlas Technica

Team Lead (Remote)

New York, NY · Remote

$90K - $110K/yr

Experience working in an MSP environment Desirable Qualities: * Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ

My IT Crew

Senior Infrastructure Project Engineer

Brooklyn, NY · On-site +1

$104K - $135K/yr

Brooklyn, NY/Remote Department: Project Team Reports to: Project Manager Job Summary: The Senior ... Standardize client environments to MSP best practices (M365, Azure AD, AD, security, backups ...

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Remote Msp information

What is a Remote MSP?

A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.

What does a Remote MSP do?

Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.

What skills and qualifications are needed to thrive as a Remote MSP?

To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.

What are the most commonly searched types of Msp jobs in Ridgewood, NJ?

The most popular types of Msp jobs in Ridgewood, NJ are:

What job categories do people searching Remote Msp jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Msp jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Msp jobs?

Cities near Ridgewood, NJ with the most Remote Msp job openings:

Remote Msp jobs near you
Infographic showing various Remote Msp job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

L2 Field Systems Engineer

Exigent

Morristown, NJ • Remote

$70K - $85K/yr

Full-time

Posted 10 days ago

Key responsibilities

  • Provide on-site and remote support for desktops, laptops, servers, networks, Microsoft 365, cloud services, and security technologies

  • Troubleshoot issues ranging from end-user requests to complex server, network, cloud, and infrastructure incidents

  • Perform hands-on field engineering work, including equipment installation, deployment, connectivity troubleshooting, and site-related technical support

Job description

Description
About Exigent
Exigent is a long-standing, people-focused Managed Services Provider built on strong values, dependable processes, and a commitment to exceptional client service.   With almost three decades in business, we've created a unique environment: structured enough to support quality and consistency, yet agile enough to innovate quickly and treat every employee and client like a true partner.
Our engineers are technical professionals who communicate clearly, collaborate well, and build trust with clients.  If you take pride in your work, value organization and follow-through, and enjoy helping others succeed, you will fit right in.
For more details about our services, offerings, and leadership team, please see http://www.exigent.net.
 
About the Role
We are seeking an experienced MSP Field Systems Engineer - Level 2 who combines strong technical troubleshooting skills with exceptional client service and communication.
 
This is a field-focused position supporting client locations throughout New Jersey and New York City. The engineer may be primarily assigned to one client environment based on current business needs but will remain part of Exigent's broader service delivery team and may support additional clients, projects, or locations as priorities change.
 
The role includes a combination of on-site and remote support across endpoints, servers, networks, Microsoft 365, cloud services, and security technologies. The ideal candidate is organized, adaptable, technically capable, and comfortable serving as the visible face of Exigent at client locations.
 
MSP experience is required.

Key Responsibilities
  • Provide on-site and remote support for desktops, laptops, servers, networks, Microsoft 365, cloud services, and security technologies
  • Serve as a trusted technical presence at client locations, with the potential to be primarily assigned to one client while supporting others as business needs evolve
  • Troubleshoot issues ranging from end-user requests to more complex server, network, cloud, and infrastructure incidents
  • Own assigned tickets through resolution or appropriate escalation, including communication, documentation, coordination, and follow-up
  • Perform hands-on field engineering work, including equipment installation and replacement, deployments, connectivity troubleshooting, and site-related technical support
  • Assist with client onboarding, technology refreshes, migrations, infrastructure upgrades, and other project work
  • Collaborate with internal engineers, project teams, client stakeholders, and third-party vendors
  • Maintain accurate ticket notes, client documentation, inventories, and configuration records
  • Follow established security, change-management, escalation, and service delivery processes
  • Participate in a rotating after-hours on-call schedule
  • Represent Exigent professionally and create a positive client experience


Skills, Knowledge & Expertise
Professional Skills:
 
  • Excellent communication and relationship-building skills
  • A calm, professional presence with clients, executives, end users, vendors, and internal teams
  • Strong organizational habits, attention to detail, and reliable follow-through
  • High ownership mentality; you see problems through resolution or structured escalation
  • Ability to work independently while remaining closely coordinated with the broader service team
  • Adaptability and sound judgment when balancing simple requests, complex escalations, and changing priorities
  • Consistent, accurate ticket documentation and time entry
  • Willingness to continuously learn, train, and pursue relevant certifications
  • Ability to travel regularly to client sites throughout New Jersey and New York City
  • Availability for standard hours (8:30am-5:30pm) plus occasional after-hours work
 
Technical Skills (Required):
 
  • 5+ years of professional IT support experience, including at least 3 years supporting multiple client environments within an MSP, VAR, or IT consulting organization
  • Strong experience supporting Windows Desktop and Windows Server environments
  • Administration and troubleshooting experience with Microsoft 365, Active Directory, email, collaboration, identity, and cloud services
  • Experience supporting macOS in business environments
  • Practical knowledge of business networks, including switches, firewalls, wireless networks, VPNs, VLANs, DNS, DHCP, and internet connectivity
  • Experience with virtualization, backup and recovery technologies, server hardware, and storage
  • Working knowledge of modern endpoint, identity, email, and cybersecurity technologies
  • Experience using ticketing/PSA and remote monitoring and management platforms
  • Strong troubleshooting, documentation, communication, and escalation skills

Preferred Experience:
 
  • ConnectWise Manage or a similar ticketing/PSA platform
  • Remote Monitoring & Management platforms such as Automate, NinjaOne, or Kaseya
  • Experience supporting a primary client environment while remaining accountable to MSP standards and processes
  • Relevant Microsoft, networking, cloud, or security certifications