ZipRecruiter

Log In

2

Remote Msp Jobs in Ridgewood, NJ (NOW HIRING)

Techvera

Account Executive

Manhattan, NY · On-site +1

$100K - $125K/yr

Familiarity with IT MSP's and Professional Services * Experience selling into Financial Services ... We are open to remote candidates in the following states: OK, NY, TX, AZ, CO, CT, FL, GA, MD, MI ...

Netsurit

Customer Success Manager

New York, NY · Remote

$110K - $120K/yr

Innovate Success Manager Remote (US Based) Must overlap with US Eastern Time business hours Travel ... Recognized in the MSP 501 for 15 consecutive years * Building one of the most exciting AI ...

New

Recruiting

Service Operations Manager

Manhattan, NY · Remote

CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... Minimum of 5+ years working in IT MSP or similar IT Service Desk team * Minimum of 5+ years as ...

NinjaOne

Data Integration Engineer

New York, NY · Remote

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Other duties as needed About You * 1-2 years of experience in an MSP or enterprise IT environment ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... Remote Desktop Services • Experience with networking including switches, wireless networks, VPNm DNS, DHCP, VLANs • Must have previous MSP experience • Focus on customer service - We are ...

NinjaOne

Software Packaging Engineer

New York, NY · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

Nexus Technologies LLC

vCIO

New York, NY · Remote

NexusTek is a U.S based, managed IT service provider (MSP) to small and medium sized ... Location Remote (USA): Preference for candidates with life Sciences, hospitality, or generalist ...

Nexus Technologies LLC

vCIO

New York, NY · Remote

NexusTek is a U.S based, managed IT service provider (MSP) to small and medium sized ... Location Remote (USA): Preference for candidates with life Sciences, hospitality, or generalist ...

next page

Showing results 1-20

All JobsMsp JobsRemote Msp JobsRemote Msp Jobs in Ridgewood, NJ

Remote Msp information

What is a Remote MSP job?

A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.

What are the key skills and qualifications needed to thrive in the Remote Msp position, and why are they important?

To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.

What are the typical daily tasks and challenges faced by Remote MSP professionals?

Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.

What are the most commonly searched types of Msp jobs in Ridgewood, NJ? The most popular types of Msp jobs in Ridgewood, NJ are:
What job categories do people searching Remote Msp jobs in Ridgewood, NJ look for? The top searched job categories for Remote Msp jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Remote Msp jobs? Cities near Ridgewood, NJ with the most Remote Msp job openings:
Remote Msp jobs near you
Infographic showing various Remote Msp job openings in Ridgewood, NJ as of June 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.
Senior Project IT Engineer - Remote

Senior Project IT Engineer - Remote

Helix Systems

Manhattan, NY • Remote

$90K - $125K/yr

Full-time

Medical, Dental, Vision

Posted 7 days ago

Job description

Company Overview:

We are an IT consulting firm (MSP) located in Manhattan, providing IT services to small and medium businesses. We've been in business for over 20 years and are growing. Our clients typically have 40 - 500 users, and we support all their IT needs.


What We Do:

Efficiency is key; we script, automate, and document. Working in IT shouldn't be stressful, and our clients know and believe we're here to help. We pride ourselves in investing in solutions that are easy for us to manage and provide industry-leading results to our clients. Tools we use daily include Kaseya, Addigy, Freshdesk, Meraki (full Meraki stack), LogicMonitor, and Huntress.


Position Summary:

The Senior Project IT Engineer is responsible for assisting with client projects, new client onboarding, and providing escalated support for IT-related requests. This role requires strong communication and organizational skills to effectively respond to a variety of client needs, including urgent situations. All client interactions are expected to reflect a “white glove” level of customer service.


Position Duties:

  • Handle escalations from the helpdesk team, providing advanced troubleshooting and resolution.
  • Work with end-users to resolve and troubleshoot desktop hardware, desktop applications, server hardware, server applications, routing, and connectivity issues.
  • Work to resolve proactive alerts.
  • Manage daily ticket queues and schedules to ensure all assigned tickets are resolved and responded to within approved SLA targets.
  • Assist with the onboarding of new clients, including reviewing onboarding forms, installing tools, and documenting processes.
  • Assist with client projects(O365 Email Migrations, Azure Migrations, Network upgrades, office expansions)
  • Provide extraordinary customer service.

Required Technical Proficiencies:

  • Expert proficiency in supporting and troubleshooting Windows 11.
  • Expert understanding of Windows Server maintenance, troubleshooting, and support.
  • Expert proficiency in Azure environments and management
  • Expert proficiency in Intune environments and management
  • Expert proficiency in Office365 and/or GSuite.
  • Proficiency in common business SaaS applications.
  • Expert knowledge of Active Directory and its use in complex environments.
  • Expert understanding of advanced network troubleshooting.
  • Advance security software knowledge, such as Huntress and SentinelOne (S1).

Base Requirements:

  • Minimum of 4 years of experience in a similar role or 3 years of experience working in Managed Services (MSP).
  • Willingness to learn and grow.
  • Customer service-focused.
  • Excellent verbal and written communication skills.
  • Successful at working in a team culture.

What We Can Offer You:

  • Competitive salary and performance bonus.
  • Health and dental benefits.
  • Unlimited Paid Time Off.
  • Fun work environment with smart coworkers and generous perks, including unlimited snacks/drinks, team outings, and holiday celebrations.