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Msp Manager Jobs in Racine, WI (NOW HIRING)

Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services, both cloud hosted and premise based, to small and mid-size businesses. Our goal is to emphasize quality of ...

Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services, both cloud hosted and premise based, to small and mid-size businesses. Our goal is to emphasize quality of ...

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Msp Manager information

See Racine, WI salary details

$23K

$55.8K

$108.8K

How much do msp manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for msp manager in Racine, WI is $55,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $64,200.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often have salaries significantly higher than other management roles. In specialized industries like technology or finance, senior management roles with advanced skills and certifications can also command top salaries. Compensation varies based on industry, company size, location, and experience.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What is MSP in jobs?

An MSP manager is a professional responsible for overseeing managed service providers (MSPs), which deliver IT services to clients. The role involves managing vendor relationships, ensuring service quality, and coordinating technical support, often requiring knowledge of IT infrastructure and certifications like CompTIA or Cisco. MSP managers typically work in IT service environments and may oversee teams or projects related to network management, cybersecurity, and cloud services.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

Which IT job is the highest paid?

In the IT industry, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee strategic technology planning and implementation.
What job categories do people searching Msp Manager jobs in Racine, WI look for? The top searched job categories for Msp Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Msp Manager jobs? Cities near Racine, WI with the most Msp Manager job openings:
Associate Manager, Modern Endpoint Engineer

Associate Manager, Modern Endpoint Engineer

SC Johnson & Son

Racine, WI

Full-time

Medical, Retirement

Posted 5 days ago

New


SC Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

28th of 92 rated chemical manufacturers


Job description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

As the Associate Manager, Modern Endpoint Engineer, you will drive modernization and technical direction for a highly visible endpoint platform, ensuring solutions meet business needs while balancing security, supportability, and end-user experience. This role also owns key architecture deliverables within the Endpoint space.

The role combines deep hands-on engineering expertise with accountability for architecture governance, operating model discipline, and design quality-ensuring solutions are scalable, aligned to standards, and consistently executed.

You will partner closely with the Endpoint Manager and engineering team to drive roadmap alignment, solution design, and execution across Windows, macOS, and mobile platforms.

This role works cross-functionally-particularly with InfoSec (GIS)-to integrate modern deployment solutions and cloud-first strategies, supporting project delivery, M&A activity, and ongoing operational needs.

KEY RESPONSIBILITIES

  • Lead endpoint solutioning across Windows, macOS, and mobile, combining hands-on engineering expertise with conceptual and logical architecture design

  • Define and enforce endpoint architecture governance, including standards, templates, checklists, policies, and quality frameworks

  • Define and manage endpoint roadmap, including feature prioritization, vendor insights, roadmap cadence, and improvement of project submission and resource estimation quality

  • Partner with engineering teams to validate feasibility, guide PoCs, and ensure solutions align with architecture standards and enterprise design expectations

  • Develop and maintain deep expertise in the endpoint ecosystem, including hardware, OS, applications, security, and end-user experience considerations

  • Set and monitor MSP standards, SLAs/XLAs, and performance metrics while ensuring adherence to security policies and infrastructure management processes

  • Guide teams on architecture practices and collaborate across teams to drive consistent execution, continuous improvement, and resolution of complex technical issues, including leading major incident response, engaging vendors, and providing on-call support as needed

REQUIRED EXPERIENCE YOU'LL BRING

  • University Degree and 5+ years of relevant experience

  • 5+ years of experience in the Endpoint and Desktop Management space including but not limited to systems design, implementation and support.

    • Strong understanding of Modern Device Management concepts, the Digital Workspace Industry direction, Enterprise sized Endpoint ecosystem use cases, including Windows OS, Mac OS, and Mobile concepts.

  • Minimum 2 years of demonstrated experience in two or more of the following:

    • Administration, configuration and design for Modern Endpoint Management (Microsoft Intune, JAMF)

    • Experience working with at least two of the following: Active Directory, Microsoft Azure AD, SCCM, GPO, or CPC

  • Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment.

PREFERRED EXPERIENCES AND SKILLS

Transformative experience with Endpoint services in medium to large sized company.

Experience in mergers and acquisitions work.

Proven track record of a cross team collaborative approach

Experience with Microsoft Office 365

Strong problem-solving skills and the ability to overcome difficult challenges

Strong interpersonal and team building skills

Microsoft and/or Intune certifications are a plus

JOB REQUIREMENTS

  • Full Time- regular schedule for corporate

  • Remote work available once a week after 90-day onboarding period.

  • This role is not eligible for relocation

BENEFITS AND PERKS

SC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we're committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights posterfor more information.


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