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Msp Manager Jobs in Nebraska (NOW HIRING)

IP Pathways

Solutions Architect

Omaha, NE · Hybrid

$59.75 - $78.75/hr

M-F 8am-5pm CST About us IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we've empowered clients ...

IP Pathways

Solutions Architect

Omaha, NE · On-site

$59.75 - $78.75/hr

M-F 8am-5pm CST About us IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we've empowered clients ...

IP Pathways LLC

Solutions Architect

Omaha, NE · On-site

$59.75 - $78.75/hr

M-F 8am-5pm CST About us IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we've empowered clients ...

Verve Collaborative Health LLC

Mental Health Nurse Practitioner - Premier Private Practice Verve Collaborative Health (VCH) is a local Managed Service Provider (MSP) that is disrupting the status quo. We focus on providing tools ...

Verve Collaborative Health LLC

Mental Health Therapist - Premier Private Practice Verve Collaborative Health (VCH) is a local Managed Service Provider (MSP) that is disrupting the status quo. We focus on providing tools and ...

DataVizion

Project Coordinator

Lincoln, NE · On-site

Experience at a managed services provider (MSP) or IT solutions company. * CAPM, or actively working toward PMP certification. * Familiarity with infrastructure project terminology: firewalls ...

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All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Nebraska

Msp Manager information

See Nebraska salary details

$23.4K

$56.8K

$110.6K

How much do msp manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for msp manager in Nebraska is $56,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,300.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are popular job titles related to Msp Manager jobs in Nebraska?

For Msp Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Msp Manager jobs in Nebraska look for?

The top searched job categories for Msp Manager jobs in Nebraska are:

Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Nebraska as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,754 per year, or $27.3 per hour.

Level 1 Systems Administrator

InfiNet Solutions

Omaha, NE

Full-time

Re-posted 24 days ago

Job description

Job Summary:

Level 1 Administrators are typically entry level with less than one year of experience. This person will exhibit general knowledge of workstation operation (hardware/software). They are a good communicator and can manage well when the client presents an issue and needs guidance. This person should be prompt and understand the importance of communicating with the clients. Most importantly, this person should be eager to learn while following prescribed directions and procedures.

Essential Duties:

Answer phones

Provide Level 1 phone support Meet daily time entry standards

Takes direction from Administrators/Senior Administrators/Managers

Takes ownership of tasks and follows through to ensure complete resolution

Complete required documentation (time entries, tickets, walkthroughs, etc.)

Takes a personal interest in, and responsibility for, quality of work they perform or are associated with

Other Duties:

Performs any other related duties as assigned by the Managed Services Team Lead, Service Manager, President, or any other appropriate administrator

Job Specifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

It is expected that this person will exhibit a general knowledge of workstation operation (hardware/software), will be able to effectively communicate and manage clients, as well as be able to follow directions and processes as required.

Can build a machine, install the OS, and knows how to get drivers. Can login to a router. Can effectively communicate basic technical items to non-technical users. Understands how to remove malware and viruses. Basic knowledge and use of Microsoft Office products. Setup a new user in 3CX. Can create users in Active Directory. Can join machines to a domain and create a user profile. Understands cabling and can put ends on and tone out cables. Can share documents between workstations. Deploy simple wireless solutions. Deploy 3CX phone to in-house users.

This person will preferably bring .5-1 year of quality (MSP) experience to the position and is assumed to master the role after 1-2 years in the position.

Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e. -- Susie can't print).

Advancement Opportunities:

Advancement can be attained by hitting objectives on the Learning plan, completing business objectives, performing job duties, and getting buy in from the team.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical ability to lift up to 25 pounds. *

Employment Type: FULL_TIME

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