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Saas Operations Manager Jobs in Nebraska (NOW HIRING)

Lightedge

Sales Operations Program Manager

Omaha, NE · On-site

Lightedge is seeking a Sales Operations Program Manager to drive the operational rhythms, process ... Experience supporting enterprise technology or SaaS sales organizations. * Knowledge of CPQ ...

Aperia

DevOps Engineer

Omaha, NE

$50.50 - $69/hr

Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications ... We're seeking a DevOps Engineer who is ready to work with new technologies and architectures in a ...

Aperia

DevOps Engineer

Omaha, NE · On-site

$50.50 - $69/hr

Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications ... We're seeking a DevOps Engineer who is ready to work with new technologies and architectures in a ...

DTN

Senior Implementation Project Manager

Omaha, NE · Hybrid

$84K - $113K/yr

From agriculture to energy to weather intelligence, our proprietary Operational Decisioning ... Facilitate discovery and requirements sessions to align DTN's SaaS and RaaS solutions with customer ...

DTN

Senior Implementation Project Manager

Omaha, NE · On-site

$84K - $113K/yr

From agriculture to energy to weather intelligence, our proprietary Operational Decisioning ... Facilitate discovery and requirements sessions to align DTN's SaaS and RaaS solutions with customer ...

DTN

Senior Implementation Project Manager

Omaha, NE · Hybrid

$84K - $113K/yr

From agriculture to energy to weather intelligence, our proprietary Operational Decisioning ... Facilitate discovery and requirements sessions to align DTN's SaaS and RaaS solutions with customer ...

Dtn

Senior Implementation Project Manager

Omaha, NE · Hybrid

$84K - $113K/yr

From agriculture to energy to weather intelligence, our proprietary Operational Decisioning ... Facilitate discovery and requirements sessions to align DTN's SaaS and RaaS solutions with customer ...

JS Consulting

Product Manager

Omaha, NE · On-site

In this role, reporting to the head of product management, you will lead the implementation of agentic AI deployment, SaaS migration, and operational change to one of our clients departments. This ...

FocusKPI

Marketing Operations Analyst

Kearney, NE · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Omaha, NE · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Bellevue, NE

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Omaha, NE

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

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Saas Operations Manager information

See Nebraska salary details

$29.6K

$60.5K

$113K

How much do saas operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for saas operations manager in Nebraska is $60,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $73,900.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is a SaaS operations manager a high paying job?

A SaaS operations manager typically earns a competitive salary that reflects experience, industry demand, and company size. Salaries for this role often range from mid to high six figures in larger organizations, especially with expertise in cloud platforms, process optimization, and team management.
What are popular job titles related to Saas Operations Manager jobs in Nebraska? For Saas Operations Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Saas Operations Manager jobs in Nebraska look for? The top searched job categories for Saas Operations Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Saas Operations Manager jobs? Cities in Nebraska with the most Saas Operations Manager job openings:
Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Nebraska as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,502 per year, or $29.1 per hour.

Client Support Specialist II

Intercontinental Exchange

Omaha, NE • On-site

Other

Re-posted 16 days ago

Intercontinental Exchange rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview

Job Purpose

The Analyst, Client Services Operations is responsible for resolving client issues, supporting incident response activities, and delivering consistent, high‑quality operational support. This role focuses on execution, technical troubleshooting, and customer communication.

Responsibilities

  • Follow established incident management and escalation procedures

  • Participate in incident response activities such as triage, diagnostics, and customer updates

  • Resolve client service requests and incidents within defined SLAs

  • Provide technical troubleshooting across ICE Mortgage Technology platforms and integrations

  • Document resolutions clearly within ticketing systems and contribute to knowledge base updates

  • Communicate professionally with clients regarding issue status, next steps, and resolutions

  • Collaborate with peers and technical teams to identify root causes of recurring issues

  • Support quality assurance by validating fixes and workarounds

  • Maintain accurate case documentation and operational records

  • Continuously expand product knowledge and operational proficiency

Knowledge and Experience

  • 2+ years of experience in technical support or client operations

  • Encompass experience a plus

  • Strong understanding of SaaS operations and client support workflows

  • Working knowledge of incident response, ticketing systems, and escalation paths

  • Proficiency with Windows desktop environments and basic networking concepts

  • Strong troubleshooting, communication, and documentation skills

  • Customer‑focused and execution‑oriented

#LI-SF1

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

What Intercontinental Exchange employees say

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Hours and flexibility

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