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Move In Coordinator Jobs in Springfield, VA (NOW HIRING)

Urby

Resident Coordinator

Washington, DC · On-site

$22/hr

... coordinator "permission to enter" with maintenance teams for access to units when necessary ... Complete move-in inspections * Assist with new resident orientation * Help residents with lockout ...

Urby

Resident Coordinator

Washington, DC · On-site

$22/hr

... coordinator "permission to enter" with maintenance teams for access to units when necessary ... Complete move-in inspections * Assist with new resident orientation * Help residents with lockout ...

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All JobsMove In JobsMove In Coordinator JobsMove In Coordinator Jobs in Springfield, VA

Move In Coordinator information

See Springfield, VA salary details

$12

$23

$30

How much do move in coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for move in coordinator in Springfield, VA is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.10 per hour, depending on experience, location, and employer.

What is the difference between Move In Coordinator vs Leasing Consultant?

AspectMove In CoordinatorLeasing Consultant
CredentialsCustomer service experience, familiarity with property managementReal estate license or leasing certification often preferred
Work EnvironmentAssists new residents during move-in process, interacts with property staffEngages with prospective tenants, conducts property tours, processes lease applications
Employer & Industry UsageProperty management companies, senior living communitiesApartment complexes, rental agencies, property management firms

The Move In Coordinator primarily focuses on assisting residents during the move-in process, ensuring a smooth transition. In contrast, the Leasing Consultant mainly interacts with prospective tenants, handling leasing inquiries and showing properties. While both roles require strong customer service skills, their core responsibilities and interactions differ within the property management industry.

What does a move in coordinator do?

A Move In Coordinator is responsible for managing and facilitating the process of new tenants or residents moving into a property. They coordinate logistics such as scheduling move-in dates, conducting walkthroughs, preparing necessary documentation, and ensuring that units are ready and compliant with leasing standards. Additionally, Move In Coordinators often serve as the primary point of contact for new residents, addressing questions and providing them with important information about their new home. Their goal is to ensure a smooth and positive transition for everyone involved.

What are the key skills and qualifications needed to thrive as a move in coordinator, and why are they important?

To thrive as a Move In Coordinator, you need strong organizational skills, attention to detail, and experience in property management or customer service, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and CRM systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude help you effectively manage tenant expectations and resolve issues. These skills ensure smooth transitions for new residents, enhance tenant satisfaction, and contribute to efficient property operations.

What are the main challenges a move in coordinator faces when managing multiple tenant move-ins simultaneously?

Move In Coordinators often juggle multiple move-ins at once, which can be challenging due to overlapping schedules, varying tenant needs, and coordination with maintenance, leasing, and cleaning teams. Effective communication, strong organizational skills, and the ability to quickly problem-solve are crucial to ensure a smooth transition for each new resident. Being proactive in addressing potential issues, such as last-minute repairs or documentation delays, helps minimize disruptions and maintains a positive move-in experience for all parties involved.
What are popular job titles related to Move In Coordinator jobs in Springfield, VA? For Move In Coordinator jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Move In Coordinator jobs in Springfield, VA look for? The top searched job categories for Move In Coordinator jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Move In Coordinator jobs? Cities near Springfield, VA with the most Move In Coordinator job openings:
Move In Coordinator jobs near you
Infographic showing various Move In Coordinator job openings in Springfield, VA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,387 per year, or $23.3 per hour.

Customer Service Representative at Reva

JBG SMITH

Arlington, VA • On-site

$22 - $24/hr

Full-time

Posted 11 days ago

Job description

WHO WE ARE
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners-we are placemakers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.
JBG SMITH has been named multiple times as one of the Washington Post's Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.
POSITION SUMMARY
Enjoy the opportunity to demonstrate extraordinary care for residents as you efficiently address resident requests. Driven by a desire to build relationships, Resident Experience Coordinators naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living.
WHAT YOU'LL DO
  • Deliver a warm greeting to residents to make them feel welcome.
  • Quickly respond to all resident requests and concerns in accordance with JBG SMITH policies to achieve high customer satisfaction. Use creativity to solve problems and drive resident satisfaction.
  • Work with Residential Centralized Services and leasing team to assist in coordinating lease alteration and lease renewal options and paperwork when needed.
  • Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter's insurance, and Internet access.
  • Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building's name.
  • Support the assistant manager with administrative and financial duties.
  • Develop an in-depth knowledge of the neighborhood so that you can recommend the trendiest new coffeeshops, must-see art exhibits and other great things to do in the area.
  • Assist in coordinating community activities and social events to build resident relationships

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)
  • Experience in customer service-related fields such as hospitality, retail, or restaurants
  • Strong interpersonal skills and a desire for learning and professional development
  • Strong aptitude for computer systems and software
  • Passion for providing exceptional customer experiences and embodying our core customer service elements of:
    • CARING - Demonstrated passion for caring about customers and co-workers alike.
    • PROFESSIONALISM - Professional presentation and superior written and verbal communication skills.
    • EMPOWERMENT - Proactive approach with a proven capability to take ownership of customer concerns.
    • LEADERSHIP - Dependability as a team member who inspires others to achieve excellence.
    • INCLUSION - Commitment to inclusion and treating everyone with kindness, dignity, and respect.

HOW WE SUPPORT YOU
The salary range for this position is $22/hour to $24/hour. Please note that the salary range information provided is a general guideline. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. JBG SMITH considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
JBG SMITH offers a bonus program, renewal incentives, and a competitive benefits package; including up to $5,200 annual reimbursement for professional development opportunities.
For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20%-40% housing discount at select JBG SMITH communities.
JBG SMITH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, status as a protected veteran, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.

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