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Mortgage Operations Analyst Jobs (NOW HIRING)

twoharbors

Cash Operations Analyst

Fort Mill, SC · On-site

RoundPoint is a fully integrated, non-bank mortgage servicing company with offices located in Fort ... As a Cash Operations Analyst within the loan servicing division, you will be supporting the Cash ...

Selene Holdings

Operations Analyst

Minneapolis, MN · On-site

Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client ... Selene is seeking a qualified candidate for the Operations Analyst position ("Analyst"). This ...

Selene Holdings

Operations Analyst

Minneapolis, MN · On-site

Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client ... Selene is seeking a qualified candidate for the Operations Analyst position ("Analyst"). This ...

Orion Lending

Be Seen First

Senior Mortgage Operations Trainer (Underwriting Trainer)

Dallas, TX · On-site

$85K - $110K/yr

Position Summary Orion Lending is seeking a Senior Mortgage Operations Trainer with deep subject ... Strong organizational, analytical, and problem-solving skills with meticulous attention to detail.

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Mortgage Operations Analyst information

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$33

$56

How much do mortgage operations analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mortgage operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a mortgage operations analyst do?

A Mortgage Operations Analyst is responsible for supporting the mortgage lending process by analyzing data, monitoring loan pipelines, and ensuring compliance with regulations. They work closely with underwriters, loan officers, and other team members to identify inefficiencies and recommend improvements to processes. Their role often includes generating reports, troubleshooting issues, and helping to implement new technologies or procedures to optimize mortgage operations. Strong analytical skills and attention to detail are essential in this position.

What are the key skills and qualifications needed to thrive as a mortgage operations analyst?

To thrive as a Mortgage Operations Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of mortgage processes, typically supported by a degree in finance, business, or a related field. Familiarity with mortgage origination and servicing systems, such as Encompass or Calyx, as well as proficiency in Excel and data analysis tools, is often required. Excellent organizational skills, problem-solving abilities, and clear communication make candidates stand out in this role. These skills are crucial for ensuring accurate loan processing, regulatory compliance, and efficient workflow in mortgage operations.

What are some common challenges mortgage operations analysts face when managing loan processing workflows?

Mortgage Operations Analysts often encounter challenges such as balancing high loan volumes with tight deadlines, ensuring data accuracy across multiple systems, and staying updated on regulatory changes. Coordinating with underwriters, loan officers, and compliance teams requires strong communication and organization skills. Proactively identifying process bottlenecks and implementing workflow improvements is key to success in this role.

What is the difference between Mortgage Operations Analyst vs Mortgage Underwriter?

AspectMortgage Operations AnalystMortgage Underwriter
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CAMS or MLO are commonRequires similar degrees; certifications like CE or MLO license are often needed
Work EnvironmentWorks in loan processing, data analysis, and compliance within financial institutionsWorks in evaluating loan applications, assessing risk, and approving or denying loans
Employer & IndustryFinancial institutions, banks, mortgage companiesMortgage lenders, banks, credit unions

Both roles are integral to the mortgage industry, with the Mortgage Operations Analyst focusing on processing and compliance, while the Mortgage Underwriter assesses risk and approves loans. They often collaborate but have distinct responsibilities within the mortgage process.

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Mortgage Operations Analyst jobs near you
Infographic showing various Mortgage Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 2% Temporary, and 9% Contract. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Mortgage Operations Onshore Delivery Manager

eClercx

Jacksonville, FL • On-site

$80K - $100K/yr

Full-time

Re-posted 4 days ago

Job description


Mortgage Operations Onshore Delivery Manager
Location: Jacksonville, Florida, United States
Type: Full-time
Job Summary
The Mortgage Operations Onshore Delivery Manager will be responsible for overseeing a team of Loan Coordinators, ensuring the accurate, efficient, and compliant processing of mortgage loans from initial file intake through submission to Underwriting. This role combines active pipeline management with daily quality control, mentoring, and process optimization. The Team Lead acts as the primary point of escalation for complex files and ensures that all team activities strictly align with bank compliance guidelines and regulatory frameworks.
Responsibilities
Team Leadership & Quality Assurance
  • Pipeline Management: Monitor the daily pipeline of the team to ensure file are dispositioned timely and eliminate processing bottlenecks, and guarantee that loans move seamlessly to Underwriting to meet closing deadlines.
  • High-Level File Audits: Conduct spot-checks on team files to ensure comprehensive Form 1003 reviews and accurate verification of borrower income, asset, and credit documentation.
  • Escalation Support: Act as the subject matter expert to help team members resolve complex processing issues, detailed income calculations, or trickier validation anomalies.

Operational Excellence & Oversight
  • Agency Guideline: Maintain a deep, up-to-date working knowledge of Fannie Mae, Freddie Mac agency guidelines. Ensure the team applies these specific investor requirements accurately during the validation of income, assets, and property eligibility.
  • Pipeline Management: Monitor the daily pipeline of the team to ensure equitable file distribution, eliminate processing bottlenecks, and guarantee that loans move seamlessly to Underwriting to meet closing deadlines.
  • High-Level File Audits: Conduct spot-checks on team files to ensure comprehensive Form 1003 reviews and accurate verification of borrower income, asset, and credit documentation against agency criteria.
  • Escalation Support: Act as the subject matter expert to help team members resolve complex processing issues, detailed income calculations (including self-employed corporate tax returns), or trickier validation anomalies flagged by Automated Underwriting Systems (AUS).
  • Third-Party Fulfillment Tracking: Oversee the team's follow-up processes for critical third-party components, ensuring timely receipt and strict agency compliance for Appraisals, Title, Homeowners Insurance, and Verifications of Employment (VOE).
  • Condition Clearing & Milestone Tracking: Assist the team in navigating complex conditional approvals. Ensure that files are structurally complete, all milestone checklists are fully executed, and standard conditions are cleared prior to final Underwriting submission.
  • Performance Metrics: Track and drive key operational metrics, including loan turn-times, file quality/Rework rates, and customer service satisfaction scores.

Compliance, Risk, & Regulation :
  • Policy Enforcement: Ensure 100% of team activities adhere strictly to Client compliance policies, internal procedures, and operational risk guidelines.
  • Regulatory Guardrails: Maintain absolute compliance with the SAFE Act, RESPA, TILA, and other federal mortgage lending regulations, ensuring all team members keep proper licensing and procedural hygiene.

Eligibility Requirements
  • Experience
    • Industry Experience: 8+ years of end-to-end mortgage loan processing and underwriting support experience within a retail or commercial banking environment.
    • Leadership Experience: 1-2 years of experience in a team lead, senior processor, or supervisory capacity preferred.
  • Technical Skills & Knowledge
    • Core Documentation: Deep understanding of conventional and government loan guidelines, calculation of complex self-employed income, and strict file validation practices.
    • Lending Systems: High proficiency with Loan Origination Systems (LOS) and automated underwriting systems (e.g., Desktop Underwriter/Loan Product Advisor).

In the US, the target base salary for this role is $80,000-$100,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors
How to Apply
  • Click "Apply Now" to submit your resume through our career site
  • Be sure to include any relevant experience that aligns with the role.
  • Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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