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Monitoring Specialist Jobs (NOW HIRING)

EquipmentShare

Fleet Monitoring Specialist

Columbia, MO · On-site

The Fleet Monitoring Specialist will be responsible for providing 7x24x365 remote monitoring, management, and troubleshooting of EquipmentShare's heavy equipment rental fleet. Service delivery will ...

EquipmentShare

Fleet Monitoring Specialist

Columbia, MO · On-site

The Fleet Monitoring Specialist will be responsible for providing 7x24x365 remote monitoring, management, and troubleshooting of EquipmentShare's heavy equipment rental fleet. Service delivery will ...

EquipmentShare

Fleet Monitoring Specialist

Columbia, MO · On-site

The Fleet Monitoring Specialist will be responsible for providing 7x24x365 remote monitoring, management, and troubleshooting of EquipmentShare's heavy equipment rental fleet. Service delivery will ...

Doggett

Machine Monitoring Specialist

Houston, TX · On-site

Machine Monitoring Specialist Job Summary As a Machine Monitoring Specialist, you will be the frontline expert in leveraging John Deere Connected Support™ tools to proactively monitor, diagnose ...

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Monitoring Specialist information

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$47.4K

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How much do monitoring specialist jobs pay per year?

As of Aug 25, 2026, the average yearly pay for monitoring specialist in the United States is $47,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $53,000.00 per year, depending on experience, location, and employer.

What is a monitoring specialist?

Monitoring Specialists are professionals responsible for tracking, analyzing, and reporting on specific processes, systems, or environments to ensure compliance, efficiency, and security. They may work in various industries, including environmental science, IT, security, or healthcare, and use specialized tools and software to collect data and identify any issues or irregularities. Their role is crucial in maintaining standards, preventing problems, and supporting decision-making through accurate reporting and timely alerts.

How does a monitoring specialist typically collaborate with other departments to address issues detected during monitoring activities?

Monitoring Specialists frequently work closely with technical teams, management, and compliance departments to communicate and resolve issues identified during monitoring. When anomalies or policy violations are detected, the specialist is responsible for documenting findings and escalating them to the appropriate teams for further investigation or immediate action. Effective collaboration and clear communication are essential, as Monitoring Specialists often participate in meetings or incident response discussions to ensure a coordinated approach to problem resolution and to maintain ongoing system integrity.

What are the key skills and qualifications needed to thrive as a monitoring specialist, and why are they important?

To thrive as a Monitoring Specialist, you need strong analytical skills, attention to detail, and a relevant degree or experience in information technology, security, or compliance. Familiarity with monitoring tools such as Splunk, Nagios, or SolarWinds, and certifications like CompTIA Security+ or Certified Information Systems Auditor (CISA) are commonly required. Exceptional problem-solving abilities, effective communication, and teamwork are standout soft skills for this position. These competencies are crucial for detecting issues early, ensuring operational continuity, and maintaining organizational compliance and security.
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Monitoring Specialist jobs near you
Infographic showing various Monitoring Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,449 per year, or $22.8 per hour.

Attendance Monitoring Specialist

Woodcliff Lake, NJ

CareSphere
Health Care and Social Assistance • 201 - 500 employees
Learn more about CareSphereexternal

$23/hr

Full-time

Re-posted 24 days ago

Job description

Job Posting: Attendance Monitoring Specialist

Position:  Attendance Monitoring Specialist
Type: Full-Time
Schedule: Monday - Friday, 8:00 AM - 4:00 PM
Location: Woodcliff Lake, NJ

Reports to:  Director of Human Resources

A. BASIC SUMMARY:

The Attendance Monitoring Specialist is responsible for overseeing and ensuring the accurate and timely clock-in and clock-out of caregivers through real-time monitoring of the call dashboard. This role includes identifying and resolving clock-in errors, addressing missed clock-ins, and supporting caregivers with technical issues related to the mobile clock-in application. The specialist ensures compliance with EVV (Electronic Visit Verification) standards, coordinates with scheduling staff for any discrepancies, and follows up on attendance-related issues to maintain accurate records.

B. PRIMARY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

1. Real-Time Attendance Monitoring

-Monitor the call dashboard in real time to track caregiver attendance and verify clock-ins.

-Identify incomplete confirmations, clock-in errors, and missed clock-ins promptly.

-Call caregivers 15 minutes after a missed clock-in to verify attendance and assist with clock-in issues.

-Follow up with aides to ensure successful clock-ins when issues are identified.

-Notify scheduling coordinators immediately if visits are mis-scheduled or show geographical discrepancies.

-Stay in continuous communication with the Scheduling Coordinator to resolve any inconsistencies.

2. Compliance & Documentation

-Ensure EVV compliance by monitoring clock-in and clock-out activities, addressing non-compliance with corrective actions as needed.

-Discipline caregivers based on geographical discrepancies or repeated clock-in failures.

-Send timesheets for confirmed missed clock-ins or clock-outs

-Document attendance issues and resolutions accurately in the appropriate tracking system.

3. Technical Support & Troubleshooting

-Assist caregivers in resolving issues with the IVR or mobile clock-in app, including troubleshooting connectivity or application errors.

-Provide guidance to caregivers on proper clock-in procedures and app usage.

-Log technical issues and escalate persistent problems to the proper department causing this issue.

C. HUMAN RELATIONS:

-Maintain respectful and professional communication with caregivers while addressing attendance and compliance issues.

-Collaborate closely with Scheduling Coordinators and Operations Staff to maintain consistent shift coverage.

-Provide clear instructions and support to caregivers on resolving clock-in challenges.

-Demonstrate empathy and professionalism when handling disciplinary conversations.

D. PHYSICAL REQUIREMENTS:

-Requires prolonged periods of sitting and extensive computer use.

-Fast-paced environment requiring multitasking and attention to detail.

-Ability to make calls and manage real-time communication simultaneously.

E. QUALIFICATIONS:

-Strong analytical and problem-solving skills to identify and resolve clock-in issues efficiently.

-Proficiency with attendance tracking systems, EVV platforms, and mobile applications.

-Excellent verbal communication and conflict-resolution skills.

-Ability to manage high-stress situations calmly and effectively.

-Highly organized, detail-oriented, and able to document findings accurately.

 F. ADDITIONAL NOTES:

-The Attendance Monitoring Specialist plays a critical role in maintaining shift accuracy and client service continuity.

-This position requires vigilance, communication, and technical troubleshooting abilities.

-A successful candidate will demonstrate reliability, consistency, and dedication to maintaining high attendance standards across all caregiver shifts.

-Advancement opportunities exist for individuals who excel in maintaining attendance compliance and operational efficiency.