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Monday Through Friday Virtual Customer Success Manager Jobs

Healthix

Customer Success Manager

New York, NY · On-site

$125K - $165K/yr

Customer Success HOURS : 40 Hours Monday - Friday 9:00a - 5:00p FLSA STATUS : Exempt JOB TYPE ... Through the secure exchange of health information, Healthix helps ensure that clinicians, care ...

Belle

Teleheath Physician- FT, Monday Through Friday

... virtual care to seniors. Our mission is simple: improve health outcomes while making care more ... Create and manage personalized care plans for ongoing conditions * Collaborate with our integrated ...

StarTech.com

Customer Success Manager

Boston, MA

Through ongoing engagement with decision-makers and influencers, the Customer Success Manager uncovers customer challenges, gathers actionable insights, and develops strategies that deliver ...

StarTech.com

Customer Success Manager

FL

Through ongoing engagement with decision-makers and influencers, the Customer Success Manager uncovers customer challenges, gathers actionable insights, and develops strategies that deliver ...

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

StarTech.com Ltd.

Customer Success Manager

Through ongoing engagement with decision-makers and influencers, the Customer Success Manager uncovers customer challenges, gathers actionable insights, and develops strategies that deliver ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Establish a trusted advisor relationship with each customer through the onboarding and training ...

Whistic

Customer Success Manager

Proactively identify and mitigate churn risks through regular business reviews and health ... Whistic Fridays- Work ends at 3:00 PM every Friday * A world-class culture and employee experience!

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...

Almaz Capital

Customer Success Manager

San Francisco, CA · On-site

$97K - $120K/yr

You'll own the customer lifecycle from onboarding through renewal readiness, helping customers get ... tools, virtual therapy, and family planning assistance * Learning - We encourage continued ...

Themis PLLC

Customer Success Manager

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform ... At Themis, we believe great customer experiences are built through partnership, expertise ...

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Monday Through Friday Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do monday through friday virtual customer success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for monday through friday virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Monday Through Friday Virtual Customer Success Manager vs Monday Through Friday Virtual Account Manager?

AspectMonday Through Friday Virtual Customer Success ManagerMonday Through Friday Virtual Account Manager
Primary FocusCustomer retention and successAccount growth and relationship management
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, client management
Work EnvironmentRemote, client-facing, collaborativeRemote, client-focused, sales-driven
Industry UsageTech, SaaS, service providersTech, SaaS, B2B services

The main difference is that a Monday Through Friday Virtual Customer Success Manager focuses on ensuring customer satisfaction and retention, while a Monday Through Friday Virtual Account Manager emphasizes growing existing accounts and sales. Both roles require strong communication skills and are commonly found in tech and SaaS industries, but their core objectives differ—customer success versus account growth.

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Monday Through Friday Virtual Customer Success Manager jobs near you

Case Manager Monday through Friday

Duke Clinical Research Institute

Raleigh, NC • On-site

Other

Posted 11 days ago

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Monday - Friday with One weekend day/month

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.

Key Responsibilities

Care Coordination & Discharge Planning

  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication

  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance

  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development

  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities

  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications

Education

  • BSN or MSW required

Experience

  • Minimum of 3 years of relevant experience

License and Certification

  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates:Must hold a current RN license (or compact license) in the state of North Carolina.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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