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Monday Through Friday Virtual Customer Success Manager Jobs

Through ongoing engagement with decision-makers and influencers, the Customer Success Manager uncovers customer challenges, gathers actionable insights, and develops strategies that deliver ...

Customer Success Manager

OR · Remote

$75K - $85K/yr

... through our solutions. You will serve as a trusted advisor, customer advocate, and internal ... Conduct regular, proactive virtual meetings (1:1 or group) based on customer needs, segment, risk ...

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Establish a trusted advisor relationship with each customer through the onboarding and training ...

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... You will help clients maximize the value of their EMARKETER subscriptions through strategic ...

Your daily focus will be driving customer adoption and retention through account management ... virtual events, & more! Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta ...

The Role The Customer Success Manager is responsible for managing and growing relationships with ... Monitor customer health through regular review of account activity, adoption trends, satisfaction ...

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Guide clients through the implementation process alongside our Customer Onboarding team, provide ...

You will work alongside an elite team of Customer Success Managers that succeeds through collaboration, grit, and constant improvement. The Customer Success team is proactive, intuitive, and dynamic.

Company Description BetterCloud puts IT in control of the modern workplace through user lifecycle ... BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team.

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Monday Through Friday Virtual Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do monday through friday virtual customer success manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for monday through friday virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Monday Through Friday Virtual Customer Success Manager vs Monday Through Friday Virtual Account Manager?

AspectMonday Through Friday Virtual Customer Success ManagerMonday Through Friday Virtual Account Manager
Primary FocusCustomer retention and successAccount growth and relationship management
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, client management
Work EnvironmentRemote, client-facing, collaborativeRemote, client-focused, sales-driven
Industry UsageTech, SaaS, service providersTech, SaaS, B2B services

The main difference is that a Monday Through Friday Virtual Customer Success Manager focuses on ensuring customer satisfaction and retention, while a Monday Through Friday Virtual Account Manager emphasizes growing existing accounts and sales. Both roles require strong communication skills and are commonly found in tech and SaaS industries, but their core objectives differ—customer success versus account growth.

What jobs pay 4000 a week without a degree?

A Virtual Customer Success Manager can earn around $4,000 weekly through performance-based bonuses, commissions, or high-value client management, especially in roles that require strong communication, problem-solving, and technical skills. Such positions often prioritize experience and skills over formal degrees and may involve remote work, flexible schedules, and industry-specific tools like CRM software.

How can I make 2000 a week working from home?

A Monday through Friday virtual Customer Success Manager can earn $2,000 or more weekly by gaining experience, developing strong communication and problem-solving skills, and working for companies that offer competitive salaries and performance-based bonuses. Building expertise in customer relationship management tools and maintaining consistent productivity can also help increase earnings within this role.

How to make $1000 a week remotely?

A Virtual Customer Success Manager can earn $1000 or more weekly by managing multiple client accounts, providing excellent support, and utilizing skills in communication and problem-solving. Achieving this income level often requires consistent performance, experience, and possibly working full-time hours or handling high-value clients.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) in the near future, as their role involves complex interpersonal skills, relationship building, and understanding customer needs that AI cannot replicate. Instead, AI tools can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on strategic and personalized support. Success in this role often requires strong communication skills, product knowledge, and adaptability to evolving customer requirements.
More about Monday Through Friday Virtual Customer Success Manager jobs
What cities are hiring for Monday Through Friday Virtual Customer Success Manager jobs? Cities with the most Monday Through Friday Virtual Customer Success Manager job openings:
What states have the most Monday Through Friday Virtual Customer Success Manager jobs? States with the most job openings for Monday Through Friday Virtual Customer Success Manager jobs include:

Case Manager Monday through Friday

Duke Health

Raleigh, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Monday - Friday with One weekend day/month

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.


Key Responsibilities

Care Coordination & Discharge Planning

  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication

  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance

  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development

  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities

  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications

Education

  • BSN or MSW required

Experience

  • Minimum of 3 years of relevant experience

License and Certification

  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.



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