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Mobile Virtual Customer Service Representative Jobs

MiCo2 Group LLC

Customer Service 3.0

$12 - $15/hr

Join our fast-growing virtual customer support team! We're hiring Remote Customer Service Reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service ... mobile-friendly application. We look forward to meeting you!Location: 94044 Job Posted by ...

Hired by Matrix

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

Customer Service Representative Are you ready to build your career by joining a global financial ... Provide functional support in Cash Management products and services, Online and Mobile app, and ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

... mobile app. * Collaborate with other departments, including sales, operations, and technical teams ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

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Mobile Virtual Customer Service Representative information

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How much do mobile virtual customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for mobile virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Mobile Virtual Customer Service Representative vs Customer Support Specialist?

AspectMobile Virtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, working via mobile devices or internetRemote or on-site, depending on company
Industry UsageTelecommunications, mobile service providersVarious industries including tech, retail, and services
Common Search IntentJob roles, requirements, remote work

The Mobile Virtual Customer Service Representative primarily works remotely for mobile service providers, focusing on customer support via mobile devices. Customer Support Specialists work across various industries and may work remotely or on-site. Both roles require similar credentials but differ mainly in industry focus and work environment.

What cities are hiring for Mobile Virtual Customer Service Representative jobs?

Cities with the most Mobile Virtual Customer Service Representative job openings:

What are the most commonly searched types of Virtual Customer Service Representative jobs?

The most popular types of Virtual Customer Service Representative jobs are:

What states have the most Mobile Virtual Customer Service Representative jobs?

States with the most job openings for Mobile Virtual Customer Service Representative jobs include:

What are popular job titles related to Mobile Virtual Customer Service Representative jobs?

For Mobile Virtual Customer Service Representative jobs, the most frequently searched job titles are:

Mobile Virtual Customer Service Representative jobs near you
Infographic showing various Mobile Virtual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Morgantown, WV • On-site

RightDirection Technology Solutions LLC
IT Services • 51 - 200 employees
Learn more about RightDirection Technology Solutions LLCexternal

$16.50 - $22.50/hr

Other

Posted 4 days ago

Job description

Customer Service Representative (CSR)

Morgantown, WV (http://maps.google.com/maps?q=Morgantown+WV+USA)

Description

As a Customer Service Representative (CSR), you will answer general questions from callers using the available knowledge base, the organization's website, or other reference material and recommend resources available on website. You are responsible for responding to public inquiries regarding USPTO services, products, procedures, MyUSPTO accounts, and website-related issues. Representatives provide professional customer support through multiple communication channels while maintaining accurate records within the CRM platform.

In this position you will:

  • Answer incoming telephone calls and customer inquiries.

  • Respond to emails using USPTO-approved templates and procedures.

  • Assist customers with MyUSPTO account access, password resets, and MFA support.

  • Research and provide information using the USPTO website, knowledge base, and approved reference materials.

  • Document all customer interactions within CIP-CC.

  • Process voice mail, postal mail, and returned mail requests.

  • Escalate unresolved inquiries to appropriate Tier 2 support organizations.

  • Maintain adherence to quality standards and customer service procedures.

  • Participate in training, coaching, and knowledge-sharing activities.

  • Support virtual agent and AI-enabled customer service enhancements.

Requirements

  • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions

  • Must be able to pass federal background investigation and obtain a Public Trust

  • Demonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experience

  • High school diploma or equivalent.

  • Minimum one (1) year customer service experience.

  • Experience with telephone or email-based customer support.

  • Strong verbal and written communication skills.

  • Proficiency with standard office applications and CRM systems.

  • A fixed shift schedule will be assigned at the time of hire based on operational needs. All shifts fall within operating hours of Monday through Friday, 8:30 AM to 8:00 PM ES

  • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document.

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