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T Mobile Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Firstsource

Customer Service Representative

Lake Dallas, TX · Remote

$15 - $15.50/hr

... Customer Service Representative. As a Customer Service Support Agent, providing remote support to ... No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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T Mobile Customer Service Representative information

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How much do t mobile customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for t mobile customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a T Mobile customer service representative do?

A T Mobile Customer Service Representative assists customers with their wireless accounts, answers questions about products and services, resolves billing issues, and helps troubleshoot technical problems. They are responsible for providing excellent customer service over the phone, in stores, or through online chat. Their goal is to ensure customer satisfaction by addressing concerns, processing orders or returns, and offering solutions that meet customer needs.

What are the key skills and qualifications needed to thrive as a T Mobile customer service representative?

To thrive as a T Mobile Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are essential soft skills that help you connect with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent customer experiences, maintaining customer loyalty, and achieving performance targets.

What are some common challenges faced by T Mobile customer service representatives, and how are they supported in handling them?

T Mobile Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns, and staying updated on evolving products and services. To help with these challenges, T Mobile provides comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Team leads and supervisors are also available to assist with difficult cases, ensuring representatives have the resources and guidance needed to deliver excellent service and resolve issues efficiently.

What is the difference between T Mobile Customer Service Representative vs T Mobile Sales Associate?

AspectT Mobile Customer Service RepresentativeT Mobile Sales Associate
Primary RoleAssist customers with service issues, billing, and technical supportPromote and sell T Mobile products and plans to customers
Required SkillsCustomer service, communication, problem-solvingSales, product knowledge, customer engagement
Work EnvironmentCall centers, retail stores, remoteRetail stores, in-person customer interactions
Common CertificationsCustomer service training, technical knowledgeSales training, product knowledge

While both roles involve working with T Mobile customers, Customer Service Representatives focus on resolving issues and providing support, whereas Sales Associates concentrate on selling products and plans. Both positions require strong communication skills and industry knowledge, but their daily tasks and objectives differ significantly.

What cities are hiring for T Mobile Customer Service Representative jobs?

Cities with the most T Mobile Customer Service Representative job openings:

What states have the most T Mobile Customer Service Representative jobs?

States with the most job openings for T Mobile Customer Service Representative jobs include:

What are popular job titles related to T Mobile Customer Service Representative jobs?

For T Mobile Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various T Mobile Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Denver, CO

Customer Service Representative at Charlie
See more jobs at Customer Service Representative at Charlieexternal

$16.50 - $22.50/hr

Full-time

Re-posted 24 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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