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T Mobile Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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T Mobile Customer Service Representative information

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How much do t mobile customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for t mobile customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a T Mobile customer service representative do?

A T Mobile Customer Service Representative assists customers with their wireless accounts, answers questions about products and services, resolves billing issues, and helps troubleshoot technical problems. They are responsible for providing excellent customer service over the phone, in stores, or through online chat. Their goal is to ensure customer satisfaction by addressing concerns, processing orders or returns, and offering solutions that meet customer needs.

What are the key skills and qualifications needed to thrive as a T Mobile customer service representative?

To thrive as a T Mobile Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are essential soft skills that help you connect with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent customer experiences, maintaining customer loyalty, and achieving performance targets.

What are some common challenges faced by T Mobile customer service representatives, and how are they supported in handling them?

T Mobile Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns, and staying updated on evolving products and services. To help with these challenges, T Mobile provides comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Team leads and supervisors are also available to assist with difficult cases, ensuring representatives have the resources and guidance needed to deliver excellent service and resolve issues efficiently.

What is the difference between T Mobile Customer Service Representative vs T Mobile Sales Associate?

AspectT Mobile Customer Service RepresentativeT Mobile Sales Associate
Primary RoleAssist customers with service issues, billing, and technical supportPromote and sell T Mobile products and plans to customers
Required SkillsCustomer service, communication, problem-solvingSales, product knowledge, customer engagement
Work EnvironmentCall centers, retail stores, remoteRetail stores, in-person customer interactions
Common CertificationsCustomer service training, technical knowledgeSales training, product knowledge

While both roles involve working with T Mobile customers, Customer Service Representatives focus on resolving issues and providing support, whereas Sales Associates concentrate on selling products and plans. Both positions require strong communication skills and industry knowledge, but their daily tasks and objectives differ significantly.

What cities are hiring for T Mobile Customer Service Representative jobs?

Cities with the most T Mobile Customer Service Representative job openings:

What states have the most T Mobile Customer Service Representative jobs?

States with the most job openings for T Mobile Customer Service Representative jobs include:

What are popular job titles related to T Mobile Customer Service Representative jobs?

For T Mobile Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various T Mobile Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

(CSR) Customer Service Representative

Columbus, IN • On-site

Summers Plumbing Heating & Cooling
Personal Services • 11 - 50 employees
Learn more about Summers Plumbing Heating & Coolingexternal

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Summers Plumbing Heating & Cooling is seeking to hire a full-time (CSR) Customer Service Representative to join our HVAC and plumbing office team.

This plumbing and HVAC (CSR) Customer Service Representative position works 8:00 am - 5:00 pm and earns $29,000 to $34,500/year, plus commission! We also offer well-rounded benefits including medical, dental, vision, life insurance, and a company-matched 401(k) plan!

Can you help customers by providing product and scheduling assistance? Do you have exceptional communication skills? Are you an exceptional communicator? Are you a team player who can support our values of respect, reliability, quality, service, and integrity? If yes, end your job search with Summers and apply today!


ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE AS A (CSR) CUSTOMER SERVICE REPRESENTATIVE

You're not just a one-trick pony as a (CSR) Customer Service Representative at Summers. Whether it's handling a customer complaint or inquiry, or taking and making phone calls, everyone receives the same premier customer service from you. Your strong communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. We can count on you to uphold our world-class experience!


QUALIFICATIONS

  • Prior customer service experience
  • Have a positive and professional demeanor
  • Excellent written and verbal communications skills
  • The ability to pass a background check and drug screening

Do you have an outgoing, friendly personality? Do you enjoy talking on the phone and understand good phone etiquette? Are you detail-oriented and organized? Are you self-motivated and able to work independently? Can you quickly adapt to change and work well in a fast-paced environment? If you answered, "Yes!" to any of those questions, we've got the job for you!


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position in our plumbing and HVAC office, complete our initial 3-minute, mobile-friendly application - you won't regret it!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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