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Mobile Support Jobs in California (NOW HIRING)

Provide timely first-level contact and problem resolution for hardware, software, networking, and mobile support. Escalate issues as appropriate. * Performs general IT support activities, hardware ...

Provide timely first-level contact and problem resolution for hardware, software, networking, and mobile support. Escalate issues as appropriate. * Performs general IT support activities, hardware ...

Mobile Architect

Sacramento, CA · On-site

$165K - $200K/yr

This role will lead the architecture and technical direction of our mobile platform across iOS and Android, supporting enterprise financial workflows including expenses, approvals, cards, receipts ...

Mobile Engineer

Los Angeles, CA · On-site

$149 - $214/hr

On-site expectations may evolve over time to support business needs, with clear communication provided in advance. Location Requirement * Los Angeles, CA Job Summary We are seeking a Principal Mobile ...

New

Mobile Architect

Sacramento, CA · On-site

$165K - $200K/yr

This role will lead the architecture and technical direction of our mobile platform across iOS and Android, supporting enterprise financial workflows including expenses, approvals, cards, receipts ...

Showing results 21-40

Mobile Support information

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in California? The most popular types of Support jobs in California are:
What are popular job titles related to Mobile Support jobs in California? For Mobile Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in California look for? The top searched job categories for Mobile Support jobs in California are:
What cities in California are hiring for Mobile Support jobs? Cities in California with the most Mobile Support job openings:
Infographic showing various Mobile Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Care Team - Peer Support Specialist Overnight (Part-Time)

hscfs

Los Angeles, CA

$33.80 - $34/hr

Part-time

Re-posted 18 days ago


Job description

JOB SUMMARY: The City of West Hollywood intends to establish a 24/7/365 mobile support service, “West Hollywood Care Team” (Care Team) designed to rapidly respond to community members experiencing a behavioral health crisis and other unmet social service needs, within West Hollywood city limits. Care Team services may take place in private homes/apartments/condo units, schools, workplaces, or any other community-based location. Consumers served may include residents, both housed and unhoused, students, members of the local workforce and visitors.

The City of West Hollywood is designing the Care Team to integrate with the Los Angeles County Department of Mental Health (LACDMH) network of Field Intervention Teams (FIT), which is the County’s behavioral health crisis responder system served by Mobile Crisis Outreach Teams (MCOT) and Psychiatric Mobile Response Teams (PMRT).

The Cares Peer Support Specialist has lived experience as a recipient of mental health services, and /or parent of a youth who has received mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community.

The Cares Support Specialist has expertise in the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Cares Peer Support Specialist is also responsible for providing stabilization interventions, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Cares Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services.

 

Starting Pay Range:

$33.80 - $34 per hour (starting pay will be based on previous work experience and educational background.) There will be an additional $2.00 per hour overnight differential.

Shift Schedule:

Saturday - Sunday 10 pm - 6:30 am


JOB QUALIFICATIONS

  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent degree.
  • Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver, or family member of a consumer. If the lived experience includes a history of substance use, a minimum of two (2) years of continuous sobriety prior to the date of employment is required, and ongoing sobriety must be maintained throughout the duration of employment.
  • Be willing to share their lived experience.
  • Have a strong dedication to recovery.
  • Agree, in writing, to adhere to the Code of Ethics.
  • Certification in peer support is preferred but not required. If not certified, upon hire successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the grandparenting process to become certified.
  • Maintains all required licenses and certifications.
  • As this position requires the driving of company vehicles for crisis intervention, including the provision of urgent or emergency services, driving is an essential function of this position.  Candidate qualifications therefore include:
    • Valid California driver’s license.
    • Acceptable driving record as determined Agency policy.
    • Proof of auto insurance meeting minimum coverage requirements. 

 

PHYSICAL DEMANDS

  • The ability to physically manage and/or de-escalate consumers/residents.
  • Frequent driving in the community with consumers.
  • Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
  • Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
  • Reaching at or above shoulder level may be necessary.
  • Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
  • Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
  • Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  • Requires physical presence in the office during shift.
  • Ability to practice physical intervention for safety of consumers according to training and policy.
  • Ability to operate a motor vehicle.

 

 

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.


Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.


Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.