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Mobile Recovery Agent Jobs (NOW HIRING)

CHR Inc

Bilingual Customer Service Agent

Manchester, CT · On-site

$19.28/hr

... mobile crisis response when appropriate. * Accurately and efficiently documents call details in a ... in promoting a recovery-oriented treatment environment. * Participates in staff meetings ...

Simular

Software Engineer, CUA Control

Palo Alto, CA · On-site

... agent know its action worked? How does it recover when something unexpected happens? • Work ... systems • mobile device automation (iOS UIAutomation / XCTest, Android UIAutomator ...

Wizard

Senior Product Manager - Agentic AI Experiences

$185K - $235K/yr

About Wizard Wizard is the top-performing AI Shopping Agent, delivering the best products from ... Lead the roadmap for conversational and agentic AI features across mobile, web, and messaging ...

Wizard

Senior Product Manager - Agentic AI Experiences

$185K - $235K/yr

About Wizard Wizard is the top-performing AI Shopping Agent, delivering the best products from ... Lead the roadmap for conversational and agentic AI features across mobile, web, and messaging ...

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Infographic showing various Mobile Recovery Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Guest Service Agent I - Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

Norfolk, VA • On-site

$14.50 - $18.50/hr

Other

Posted 28 days ago

Job description

Overview
Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, courteous, and professional manner to achieve maximum customer satisfaction.
Responsibilities
  • Manage mobile Check-in services
  • Verify available inventory by room type
  • Understand and act on service recovery situations based on brand and Gold Key|PHR policy
  • Maintain professional communication with guests through your knowledge and ability to assist with customized needs including but not limited to amenity setup, breakfast vouchers, transportation to airport or other destinations, late checkouts, or reservations
  • Resolve a guest concern on billing, transfer a Folio
  • Perform all duties of Guest Service Agent II
  • Handle guest registration process in an efficient and friendly manner to include check-ins/check-outs in accordance with Gold Key|PHR standards/hotel credit/cash handling policies. Follow PCI compliance procedures when communicating with guests during registration.
  • Verify ID and confirmation number and credit card to ensure accuracy of name, type of payment, rate, market segment.
  • Make and Inventory guest room keys according to policy and request re-keying as necessary.
  • Be knowledgeable of the property or complex to answer basic guest questions to include room types, property amenities, outlet themes, menus and hours and answers to commonly asked questions.
  • Be a positive example of gracious, welcoming, and professional behavior to all members of the hotel staff and to hotel guests.
  • Present opportunities to upgrade room nights.
  • Ensure Guest Satisfaction through best communication practices by taking accurate guest requests, answering all inquiries in connection with hotel services, placing timely work orders and prompt response calls.
  • Navigate the property management system and reservation platforms quicky and efficiently (to include Expedia, Booking.com)
  • Update pass down and communication logs to verify requests received are completed and satisfied.
  • Successfully complete other assigned duties.

Qualifications
TypeQualificationExperienceHigh School Diploma or equivilent required.Experience1-2 years experience in a hotel or other customer relations position.SkillAbility to communicate in English. Second language desirable.SkillAbility to handle cash and credit transactions.SkillAbility to provide exceptional guest service. Interacts well with people face to face as well as over the phone.SkillAbility to multi taskSkillType a minimum of 35 WPM. Data entry experience preferred. Passes computer proficiency.

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