Job Summary:
EchoStar is reimagining the future of connectivity, encompassing various services such as satellite television and mobile products. The Senior Program Manager will drive execution across complex retail initiatives for Boost Mobile, uniting cross-functional departments to enhance the customer experience and ensure seamless program transitions from planning to execution.
Responsibilities:
• Lead the end-to-end execution of high-impact retail wireless program portfolios, ensuring all milestones are delivered on time and align with departmental operational OKRs
• Establish and reinforce robust cross-functional guardrails to prevent scope creep, maintain organizational alignment, and successfully manage stakeholder expectations across Boost Mobile and EchoStar teams
• Serve as the primary driver of resolution for operational bottlenecks, project risks, and cross-team conflicts using structured, analytical problem-solving methods
• Leverage AI-driven productivity platforms and advanced collaboration tools to automate routine PMO tasks, optimize resource allocation, and foster scalable, transparent workflows
• Influence and align diverse departmental teams—including Sales Channels, Product, Billing, and Customer Support—to drive consensus and maintain program momentum without direct authority
Qualifications:
Required:
• Critical experience leading large-scale, cross-functional program portfolios with business and technical stakeholders in fast-paced operational environments
• Exceptional ability to navigate highly ambiguous situations and bring a calm, structured, and analytical approach to resolving project blockers
• Superior communication and relationship-building skills to persuade, align, and build trust across all organizational levels, including executive leadership
• AI literacy and application skills, specifically the ability to integrate generative AI and modern productivity tools to enhance workflow efficiency and data-driven decision-making
• Strong proficiency in modern collaboration and project management frameworks utilizing enterprise-grade tracking platforms
• Minimum Education: Bachelor’s Degree in Business, Project Management, Communications, Technology, or a related field
• Minimum Experience: 3+ years of experience in project or program management, preferably in operations, sales, marketing, or a technology-driven environment.
• Required Technical Skills: Jira / Atlassian platform management
• Required Technical Skills: Hive or similar modern enterprise project management tools
• Required Technical Skills: Google Workspace collaboration suite
Preferred:
• Experience working within the wireless, telecommunications, or retail operations sectors is strongly preferred
Company:
Boost Mobile offers wireless phones and services with no long-term contracts. It is a sub-organization of EchoStar. Founded in 2000, the company is headquartered in Irvine, USA, with a team of 501-1000 employees. The company is currently Late Stage.