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Mobile Comcast It Support Jobs in Boca Raton, FL

TeamLogic IT

Senior IT Technician

West Palm Beach, FL · On-site

$70K - $95K/yr

Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level ...

We Level Up NJ

IT Associate

Deerfield Beach, FL

Responsible for supporting and implementing organizational processes related to all information technology processes. * Responsible for supporting setting up, purchasing, contraction, leasing, or ...

We Level Up NJ

IT Associate

Deerfield Beach, FL · On-site

Responsible for supporting and implementing organizational processes related to all information technology processes. * Responsible for supporting setting up, purchasing, contraction, leasing, or ...

Forgen

IT Field Engineer

West Palm Beach, FL

Key Responsibilities Field & Site Support * Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground * Serve as the primary escalation point ...

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

Key Responsibilities Field & Site Support * Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground * Serve as the primary escalation point ...

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

Key Responsibilities Field & Site Support * Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground * Serve as the primary escalation point ...

Forgen

IT Field Engineer

West Palm Beach, FL

Key Responsibilities Field & Site Support * Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground * Serve as the primary escalation point ...

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All JobsMobile Comcast It Support JobsMobile Comcast It Support Jobs in Boca Raton, FL

Mobile Comcast It Support information

See Boca Raton, FL salary details

$11

$17

$24

How much do mobile comcast it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for mobile comcast it support in Boca Raton, FL is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.38 per hour, depending on experience, location, and employer.

What is a Mobile Comcast IT Support specialist?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What skills and qualifications are needed to thrive as a Mobile Comcast IT Support specialist?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.

What are common challenges faced by Mobile Comcast IT Support professionals, and how can they be managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are popular job titles related to Mobile Comcast It Support jobs in Boca Raton, FL?

For Mobile Comcast It Support jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Mobile Comcast It Support jobs in Boca Raton, FL look for?

The top searched job categories for Mobile Comcast It Support jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Mobile Comcast It Support jobs?

Cities near Boca Raton, FL with the most Mobile Comcast It Support job openings:

Mobile Comcast It Support jobs near you

IT Specialist

Hallandale Beach, FL • On-site

Municipal Emergency Services, Inc.
Public Safety Statistics Centers and Offices • 201 - 500 employees
Learn more about Municipal Emergency Services, Inc.external

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Type
Full-time
Description
About Us
Established in 2001, MES is the nation's largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.
MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.
Job Description
We are seeking a dedicated onsite Help Desk Support Specialist to join our IT team. This role is responsible for providing technical support to end-users, administering company devices, supporting ERP users, and helping ensure the reliability, security, and efficiency of our technology environment.
The ideal candidate is customer-focused, technically proficient, and committed to delivering excellent service while supporting the organization's technology needs.
Technology Environment:
Microsoft 365, Microsoft Windows, Active Directory/Entra ID, NetSuite ERP, Android and iOS mobile devices, printers, remote support tools, and device management platforms.
Key Responsibilities
End User Support
  • Provide Tier 1 and Tier 2 technical support for hardware, software, printers, mobile devices, and connectivity issues.
  • Respond to support requests through the help desk phone line and ticketing system ensuring timely resolution of issues.
  • Troubleshoot and resolve desktop, laptop, mobile device, and application-related problems.
  • Assist users with account access, password resets, and general technology support.

ERP Support
  • Provide first-line support for NetSuite ERP users.
  • Perform user account setup and maintenance.
  • Troubleshoot reporting, printing, data entry, and basic workflow issues.
  • Document resolutions and escalate application defects or complex issues to the appropriate resources.

Device Management
  • Configure, deploy, and support company laptops, desktops, tablets, and mobile phones.
  • Manage user accounts and device assignments.
  • Assist end-users with initial device setup and application access.
  • Maintain accurate device inventory and asset tracking records.
  • Ensure devices remain updated with current operating systems, firmware, security patches, and approved software.

Security and Compliance
  • Support and enforce company security policies and procedures.
  • Assist with device security configurations and compliance initiatives.
  • Conduct periodic audits to verify systems and devices are functioning securely and efficiently.
  • Recommend hardware, software, and process improvements based on industry best practices.

Documentation and Reporting
  • Maintain accurate records of support requests, troubleshooting steps, resolutions, device assignments, and inventory.
  • Create and maintain support documentation and knowledge base articles.
  • Track recurring issues, identify trends, and recommend process improvements.
  • Prepare reports highlighting support metrics and opportunities for operational improvements.

Vendor Coordination
  • Coordinate with vendors and service providers to troubleshoot issues, escalate problems, and facilitate warranty repairs or replacements.

Additional Responsibilities
  • Participate in cross-functional projects and provide support for technology-related initiatives.
  • Perform additional duties as assigned to support business operations.
  • Occasional after-hours support may be required for critical incidents, system maintenance, or emergency business needs.
  • Duties may be modified, expanded, or reprioritized over time to meet evolving business requirements.

Requirements
Required
  • Proven experience in an IT help desk, technical support, or similar role.
  • Experience supporting Windows operating systems and Microsoft Office applications.
  • Strong understanding of mobile devices, operating systems, and device management platforms.
  • Experience troubleshooting hardware, software, network connectivity, and end-user support issues.
  • Proficiency with help desk ticketing systems and remote support tools.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Customer-focused approach with a professional, patient, and service-oriented attitude.
  • Ability to lift and move equipment weighing up to 40 pounds and possess a valid driver's license for occasional inter-site support.

Preferred
  • Experience supporting NetSuite ERP.
  • Experience with Microsoft 365 administration, Active Directory, or Entra ID.
  • Familiarity with mobile device management (MDM) solutions.
  • IT certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or ITIL Foundation.

Schedule
  • Full-time
  • 8-hour shift
  • Monday to Friday
  • No weekends

Experience
  • Microsoft Office: 2 years (Required)
  • Help Desk / IT Support: 3 years (Required)
  • NetSuite ERP: 1 year (Preferred)

Location
  • Dania Beach, Florida
  • Candidates must be able to reliably commute to the office or relocate prior to starting employment.
  • In Person

Benefits
  • Medical, Vision and Dental insurance
  • 401(k) and company matching
  • Health Savings account and Flexible Spending account
  • Life insurance
  • Short & Long Term Disability insurance
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Paid Holidays

#CORP123
Salary Description
$60,000 - $80,000

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