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Mobile Banking Jobs (NOW HIRING)

Bank OZK

Digital Banking Manager

Ozark, AR · On-site

Tracks Reg E disputes, card production and online and mobile banking statistics and prepares and maintains reports for executive management. * Resolves complex and sensitive customer complaints.

Bank OZK

Digital Banking Manager

Ozark, AR

Tracks Reg E disputes, card production and online and mobile banking statistics and prepares and maintains reports for executive management. * Resolves complex and sensitive customer complaints.

HOMEBANK

Digital Banking Specialist

Palmyra, MO · On-site

This role serves as a primary point of support for consumer digital banking products, including online and mobile banking, digital payments, fraud monitoring, and customer education. In addition to ...

City Bank

Digital Banking Analyst

Lubbock, TX · On-site

This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice ...

New

City Bank

Digital Banking Analyst

Lubbock, TX

This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice ...

New

Bank OZK

Digital Banking Specialist I

Ozark, AR · On-site

Verifies and enrolls customers in Online and Mobile Banking. * Verifies and assists customers within online account opening. * Verifies and performs review on ATM/Mobile deposit review. * Performs ...

Park State Bank

Digital Banking Specialist

Virginia, MN

$24 - $27/hr

Serve as a subject matter resource for consumer digital banking products and services within the Banno platform, including online banking, mobile banking, bill pay, eStatements, mobile deposit, and ...

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Mobile Banking information

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How much do mobile banking jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for mobile banking in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $54.81 per hour, depending on experience, location, and employer.

What is the difference between Mobile Banking vs Customer Service Representative?

AspectMobile BankingCustomer Service Representative
Primary RoleManaging banking transactions and services via mobile appsAssisting customers with banking inquiries and account issues
Work EnvironmentRemote, digital platformBank branches, call centers
Required SkillsTechnical knowledge, digital literacyCommunication, problem-solving
CertificationsBanking or IT certifications may be beneficialCustomer service or banking certifications

Mobile Banking focuses on providing banking services through digital platforms, enabling users to perform transactions remotely. Customer Service Representatives assist clients directly, addressing inquiries and resolving issues in person or via phone. Both roles are essential in the banking industry but differ in work environment and skill requirements.

What cities are hiring for Mobile Banking jobs? Cities with the most Mobile Banking job openings:
What are the most commonly searched types of Banking jobs? The most popular types of Banking jobs are:
What states have the most Mobile Banking jobs? States with the most job openings for Mobile Banking jobs include:
Digital Banking Manager

Digital Banking Manager

Bank OZK

Ozark, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Bank OZK rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

64th of 145 rated banks

Job description

Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Provides guidance and oversight to the Digital Operations department. Performs quality assurance analysis and ensures day- to-day operations are handled according to established policy and procedure.
Essential Job Functions
  1. Provides guidance and oversight to Digital Operations department.
  2. Oversees day-to-day operations of the Reg E Dispute team to ensure processing is handled according to established policies, procedures, and regulation.
  3. Performs quality assurance monitoring of Reg E disputes, card production, and to online and mobile banking activities.
  4. Tracks Reg E disputes, card production and online and mobile banking statistics and prepares and maintains reports for executive management.
  5. Resolves complex and sensitive customer complaints.
  6. Completes and/or oversees required system and application testing.
  7. Maintains accurate internal Digital Operations and Reg E disputes procedures and policies.
  8. Provides data for audit and compliance requests.
  9. Coordinates with fraud prevention teams, both internal and external, when fraud has occurred or is suspected.
  10. Reviews current fraud scenarios and provides instruction for placement of fraud preventative rules.
  11. Manages team and ensures new team members receive applicable training, development, and coaching as needed.
  12. Administers updates and changes to applicable administration systems/portals.
  13. Regularly exercises discretion and good judgment in the performance of essential job functions.
  14. Maintains good punctuality and attendance to work.
  15. Follows Reg E and Visa rules and Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities
  1. Knowledge of Reg E, Visa rules, card production, online and mobile banking systems.
  2. Knowledge of imaging systems.
  3. Knowledge of system components for problem analysis.
  4. Ability to communicate effectively both verbally and in writing to a varying audience.
  5. Ability to work independently without close supervision.
  6. Ability to maintain professional work relationships with both internal and external customers, business partners, and vendors.
  7. Ability to demonstrate effective problem-solving and decision-making skills.
  8. Ability to prioritize and organize work and manage multiple tasks at one time while meeting exacting deadlines.
  9. Ability to lead, mentor, coach, develop, and motivate staff to achieve team goals.
  10. Ability to develop, interpret, and provide guidance on bank policies and procedures while maintaining strict confidentiality and bank secrecy.
  11. Ability to adapt, learn, and perform in a fast-paced, changing environment.
  12. Ability to work extended and/or flexible hours; including some weekends as needed.
  13. Ability to travel occasionally for business as needed.
  14. Skill and adequate proficiency using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Basic Qualifications
  1. Bachelor's degree or commensurate work experience, required.
  2. Minimum of five (5) years' banking or related financial industry experience, required.
  3. Minimum of (1) one year of experience with core software (e.g., Fiserv Premier) and the applicable interfaces to a core software platform, required.
  4. Minimum of three (3) years' experience in a card production, online /mobile banking services and/or Reg E dispute experience, preferred.
  5. Minimum of two (2) of years' supervisory experience, preferred.

Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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