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Mimecast Jobs (NOW HIRING)

Mimecast

Cloud Partner Manager, Americas

Lexington, MA · On-site +1

$104K - $156K/yr

Optimize Mimecast's marketplace listings to ensure seamless onboarding, transaction, and customer adoption * Build and maintain relationships with sales, partner, and customer success stakeholders at ...

Mimecast

Sales Enablement Business Partner

Lexington, MA · On-site

$104K - $156K/yr

Sales Enablement Business Partner, North America - Hybrid role based in Lexington, MA At Mimecast, our Global Enablement team is the engine behind seller performance. And we're growing it. As Sales ...

Mimecast

Cloud Partner Manager, Americas

Lexington, MA · On-site

$104K - $156K/yr

Optimize Mimecast's marketplace listings to ensure seamless onboarding, transaction, and customer adoption * Build and maintain relationships with sales, partner, and customer success stakeholders at ...

Mimecast

Site Reliability Engineer II

Columbus, OH

$55 - $73.25/hr

Mimecast was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first ...

Mimecast

Revenue Operations Manager

Lexington, MA · On-site

$104K - $156K/yr

The Revenue Operations Manager is a critical business partner to Mimecast's field sales leadership, translating company strategy into the operational programs and processes that enable the sales team ...

Mimecast

Revenue Operations Manager

Lexington, MA · Hybrid

$104K - $156K/yr

The Revenue Operations Manager is a critical business partner to Mimecast's field sales leadership, translating company strategy into the operational programs and processes that enable the sales team ...

MetroSys

Security Operations Administrator

$40 - $60/hr

Mimecast * KnowBe4 / PhishER / PhishRip workflows * Monitor and respond to endpoint alerts within: * Sophos EDR/XDR * Sophos Intercept X Advanced * Investigate identity and authentication alerts from ...

TrovaSearch

Security Engineer II

Plano, TX · Hybrid

Manages security tools such as Okta, Mimecast, CrowdStrike, Defender, Sentinel SIEM and Palo Alto Advanced Threat Protection Detection Services * Recommends, schedules and applies patches, removes or ...

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Mimecast information

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$39K

$86.1K

$129.5K

How much do mimecast jobs pay per year?

As of Jul 11, 2026, the average yearly pay for mimecast in the United States is $86,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

Is Mimecast a good place to work?

Mimecast is a cybersecurity company that offers roles related to cloud security, email management, and IT support. Employees often cite a collaborative environment and opportunities for professional development, though experiences can vary by position and location.

What are some common challenges faced by a Mimecast Administrator, and how can they be addressed?

Mimecast Administrators often encounter challenges related to managing complex email security policies, keeping up with evolving threat landscapes, and ensuring seamless integration with existing IT infrastructure. To address these, administrators should stay current with Mimecast’s latest features and best practices, maintain clear documentation of their configurations, and actively participate in ongoing training. Regular collaboration with IT security teams and prompt response to user feedback also help maintain a secure and efficient email environment.

What is the difference between Mimecast vs Email Security Specialist?

AspectMimecastEmail Security Specialist
CredentialsCertifications like Mimecast Certified Engineer, cybersecurity certificationsCertifications such as CISSP, CompTIA Security+, or email security-specific training
Work EnvironmentCloud-based email security and archiving solutions for organizationsImplementing, managing, and troubleshooting email security tools and policies
Employer & Industry UsageUsed by organizations to protect email infrastructure, often in IT/security teams

Mimecast focuses on providing cloud-based email security, archiving, and continuity solutions, while an Email Security Specialist manages and implements these security measures within organizations. Both roles require cybersecurity knowledge and certifications, but Mimecast is a product-specific role, whereas an Email Security Specialist has a broader scope across various tools and platforms.

Who is the CEO of Mimecast?

As of October 2023, the CEO of Mimecast is Peter Bauer. He co-founded the company and has served as its CEO since 2003, leading its growth in cloud security and email management solutions.

What is Mimecast and what does the company do?

Mimecast is a cybersecurity company that specializes in email security, archiving, and continuity services for businesses. They provide cloud-based solutions to protect organizations from email-borne threats like phishing, malware, and spam. Mimecast's services also include data loss prevention, email encryption, and management tools to ensure business email continuity and compliance. Their products are widely used by companies of all sizes to enhance security and streamline email management.

Where is Mimecast located?

Mimecast is a cybersecurity company specializing in email security and archiving. Its headquarters are based in London, United Kingdom, with additional offices worldwide. Job roles at Mimecast may be based in various locations or involve remote work depending on the position.

What are the key skills and qualifications needed to thrive as a Mimecast Administrator, and why are they important?

To thrive as a Mimecast Administrator, you need expertise in email security, IT administration, and a strong understanding of networking protocols, typically supported by experience with Microsoft Exchange or Office 365. Familiarity with the Mimecast platform, email filtering configurations, and relevant certifications like Mimecast Certified Professional are highly valued. Attention to detail, problem-solving abilities, and effective communication are important soft skills for managing incidents and user support. These skills ensure robust email security, minimize downtime, and help maintain organizational data integrity.

What does the company Mimecast do?

Mimecast is a cybersecurity company that provides cloud-based email security, archiving, and continuity solutions to protect organizations from cyber threats such as phishing and malware. Employees in related roles often work with email security tools, threat detection, and compliance standards to ensure data protection and business continuity.
More about Mimecast jobs
What cities are hiring for Mimecast jobs? Cities with the most Mimecast job openings:
What states have the most Mimecast jobs? States with the most job openings for Mimecast jobs include:
What job categories do people searching Mimecast jobs look for? The top searched job categories for Mimecast jobs are:
Mimecast jobs near you
Infographic showing various Mimecast job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $86,139 per year, or $41.4 per hour.

Senior Business Systems Analyst

Mimecast

Lexington, MA

Full-time

Posted 25 days ago

Job description

Mimecast is a leading cybersecurity company transforming the way businesses manage and mitigate human risk. Its AI-powered, API-enabled connected human risk platform is purpose-built to protect organizations from the spectrum of cyber threats. Integrating cutting-edge technology with human-centric pathways, our platform enhances visibility and provides strategic insight.

More than 42,000 businesses worldwide trust Mimecast to help them keep ahead of the ever-evolving threat landscape. Founded in 2003, we serve over 42,000 customers across more than 100 countries, securing 27 million end users worldwide. Mimecast is headquartered in London with our North American HQ in Lexington, MA.

Overview

We're seeking a Senior Business Systems Analyst in Lexington, MA with deep Salesforce and GTM systems expertise to join our Digital Transformation Office (DTO). You'll drive clarity, alignment, and delivery across critical platform initiatives within the Opportunity to Order technology ecosystem, supporting Sales, Marketing, Finance, and Customer Success teams.

What You'll Do

Business Analysis & Requirements Management

  • Lead analysis, documentation, and management of complex business requirements for Salesforce-centric GTM initiatives spanning lead-to-opportunity, quote-to-cash, billing, renewals, customer lifecycle management, and data migration

  • Partner with Product and Engineering on new product introduction (NPI), translating roadmap, packaging, and pricing decisions into Salesforce configuration and quote-to-cash requirements - ensuring GTM systems are launch-ready, on time, and without downstream quoting or billing failures

  • Collaborate with stakeholders across Sales, Finance, Legal, Operations, Deal Desk, and Revenue Operations to translate business needs into detailed functional specifications, user stories, and acceptance criteria

  • Conduct gap analysis between current and future states; design and document comprehensive business process flows using BPMN, swim-lanes, data flow diagrams, and business rules matrices

  • Ensure smooth go-lives through cross-functional coordination and UAT program ownership

Enablement & Support

  • Create process documentation, user guides, training materials, and troubleshooting guides for L1 support teams

  • Enable QA teams through detailed documentation, test scenario development, and hands-on testing support

  • Conduct knowledge transfer sessions to ensure relevant stakeholder teams understand business rationale and technical functionality

What You'll Bring

  • 7+ years progressive business systems analysis experience with 3-5+ years focused on Salesforce platforms and GTM/revenue operations

  • Proven track record delivering complex projects in fast-paced environments

  • Hands-on experience with major Salesforce transformation programs (CPQ, Revenue Cloud, Sales Cloud, billing, or quote-to-cash implementations)

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field, or equivalent combination of education and experience.

Technical & Domain Expertise

  • Advanced Salesforce CPQ experience including product configuration, pricing/discounting, quote management, and approval workflows

  • Strong understanding of end-to-end GTM lifecycle: lead management, opportunity management, quoting/pricing, order management, invoicing, renewals, and customer lifecycle management

  • Proficiency with Jira, Confluence, Lucidchart, Visio, or comparable tools

Business Analysis Capabilities

  • Advanced requirements elicitation, documentation, and management skills using industry-standard frameworks

  • Expertise in BPMN, swim-lanes, user stories, data flow diagrams, and business rules matrices

  • Strong analytical and problem-solving skills with exceptional attention to detail

  • Experience developing UAT scripts, test plans, and supporting QA activities

Communication & Collaboration

  • Exceptional stakeholder management across Sales leadership, Finance, RevOps, Legal, Operations, and technical architects

  • Excellent communication skills translating complex multi-system GTM processes for diverse audiences

  • Ability to work effectively in cross-functional teams and manage competing priorities

Preferred Qualifications

  • Salesforce certifications (Administrator, Business Analyst, CPQ Specialist, or Platform App Builder)

  • CBAP or PMI-PBA certification

  • Experience with Salesforce Revenue Cloud Architecture (RCA) or Revenue Cloud Advanced

  • Familiarity with adjacent GTM tools (Marketo, NetSuite, Clari, Gong)

  • Background in contract management, order fulfillment, billing, or revenue operations

  • Experience in cybersecurity, SaaS, or subscription-based business models - strongly preferred

  • Exposure to data migration, data quality, or system integration initiatives

  • Familiarity with change management frameworks (Prosci, ADKAR) and Agile/Scrum methodologies

Success Metrics

  • GTM systems readiness at new product launch milestones, including configuration completeness and quote-to-cash accuracy at go-live

  • Quality and timeliness of business requirements and process documentation

  • Effectiveness of knowledge sharing and enablement across stakeholder teams

  • QA and L1 support enablement effectiveness

  • Stakeholder satisfaction with deliverables and communication

Our Hybrid Model

We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

  • Fosters a culture of collaboration, communication, performance and learning.

  • Drives innovation and creativity within and between teams.

  • Introduces employees to priorities outside of their immediate realm.

  • Ensures important interpersonal relationships and connections with one another and our community!

The base salary range for this position is 124K - 186K plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

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