Military Outreach Jobs (NOW HIRING)

Overview
The Executive Director & Military Outreach reports directly to the Vice President of Operations and provides strategic leadership for all aspects of branch operations, including budget development, membership sales and retention, fiscal management, facility operations, program development, marketing, volunteer and staff development, strategic planning, personnel administration, annual campaign fundraising, risk management, and Advisory Board engagement. The Executive Director & Military Outreach is responsible for ensuring operational excellence, financial sustainability, and exceptional member experiences while advancing the YMCA's mission and strategic priorities. In addition, the Executive Director & Military Outreach leads the YMCA's military outreach and Armed Services YMCA initiatives by developing and maintaining strong relationships with military installation leadership, military-serving organizations, community partners, service members, and military families. This role identifies community needs and develops programs, partnerships, resources, and events that support military families both on military installations and throughout the community. The Executive Director & Military Outreach also inspires and develops staff and volunteers, fostering collaboration with military and community stakeholders to expand the YMCA's impact and strengthen services for those we serve.

Essential Functions

• In coordination with the Vice President, lead organizational change, implement strategic priorities, and participate as an active member of the Executive Leadership Team.
• Champion a culture of excellence by driving membership growth, member engagement, retention, and a welcoming five-star experience for members, participants, staff, volunteers, and guests.
• Provide overall leadership and accountability for branch operations, facilities, programs, customer service, and the financial performance of assigned service areas.
• Develop and monitor annual budgets, financial strategies, revenue goals, expenses, grants, and restricted funds to ensure long-term financial viability and sustainable growth.
• Supervise, mentor, and develop Program Directors and other staff, ensuring sound operational practices, effective performance management, and consistent delivery of high-quality services.
• Lead branch fundraising efforts, including the Annual Support Campaign, donor engagement, and solicitation of funds to support financial assistance, military family initiatives, community outreach, and branch priorities.
• Direct the planning, development, implementation, evaluation, and growth of YMCA programs serving members, underserved populations, service members, military families, and other nontraditional segments of the community.
• Build and maintain strong relationships with military installation leadership, military units, family support offices, Morale, Welfare and Recreation programs, schools, government agencies, military-serving organizations, and community partners.
• Serve as the YMCA’s primary representative and relationship manager for assigned military installations and military community partnerships.
• Identify emerging military and community needs, service gaps, partnership opportunities, and strategies that strengthen military family stability, resilience, well-being, and community connection.
• Plan, coordinate, and represent the YMCA at military and community-based events, including resource fairs, family days, appreciation events, deployment and reintegration activities, and other outreach opportunities.
• Develop accessible military programs and events at YMCA facilities, military installations, and community locations, including services for military families who live away from an installation or experience barriers to participation.
• Coordinate Armed Services YMCA initiatives and ensure compliance with applicable program standards, partnership agreements, grants, contracts, memoranda of understanding, installation requirements, and reporting obligations.
• Maintain accurate program, participation, demographic, financial, outcome, and impact data, and communicate results through reports, presentations, donor communications, and community outreach.
• Collaborate with the Advisory Board, staff, volunteers, military partners, and marketing teams to advance the branch vision, expand partnerships, promote programs, engage the community, and identify opportunities for operational growth.
• Adhere to YMCA policies and all applicable military installation access, safety, security, confidentiality, and conduct requirements; maintain the credentials necessary to access assigned installations and perform other duties as assigned.
• Serve as a leader in branch fundraising activities for the Annual Support Campaign, including the solicitation of funds to support financial assistance, military family initiatives, community outreach, and branch goals and objectives.
• Ensures the safety and well-being of consumers by maintaining professional boundaries, completing required abuse risk management training, following procedures for high-risk activities and supervision, reporting suspicious or inappropriate behaviors and policy violations, and adhering to mandated abuse reporting requirements.
• Perform other duties as assigned.

• Qualifications
• Six or more years of professional experience, with nonprofit, military-serving, community-based, or YMCA experience preferred.
• High school diploma or GED required; bachelor’s degree or higher preferred.
• Experience leading nonprofit, military, or community-based operations, including staff leadership, financial management, program development, and community engagement.
• Demonstrated success building partnerships with military installations, government agencies, community organizations, and other external stakeholders. Experience serving military families is strongly preferred.
• Must be eligible to obtain and maintain access to U.S. military installations, possess a valid driver's license, and travel regularly between YMCA locations, military installations, and community events.
• Excellent leadership, communication, organizational, and technology skills with the ability to manage confidential information, work independently, and adapt in a fast-paced environment.
• Must be able to work a flexible schedule, including early mornings, evenings, weekends, holidays, military events, and community events as required.
• At least 21 years of age.
• Current CPR, AED, and First Aid certifications or completion within thirty days of hire.
• Completion of required YMCA online training within seven days of hire.
• Completion of any required Armed Services YMCA, military cultural competency, installation safety, security, or partner-specific training within established timelines.

Work Environment & Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The incumbent must possess sufficient physical strength and agility to carry out essential duties.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit/stand, reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to thirty (30) pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate. Signature: I have reviewed and understood this job description.