Job Type
Full-time
Description
Help newly arrived migrants build stability, connection, and a sense of home.
We're seeking a compassionate, organized, and culturally responsive
Case Manager - Migrant Focus to support newly arrived migrants during their critical first 90 days of resettlement. This role places a special emphasis on serving
Cuban and Haitian communities, while also working with migrants from diverse backgrounds.
If you're someone who thrives at the intersection of advocacy, coordination, and relationship-building-and you're energized by helping people navigate complex systems with dignity and care-this role may be a great fit.
What You'll Do
As a Case Manager, you'll walk alongside clients as they adjust to life in a new community, ensuring they have the tools, knowledge, and connections needed to thrive.
Key responsibilities include:
- Conducting arrival screenings and intakes, with a focus on culturally responsive engagement
- Providing intensive, comprehensive case management during the initial 90-day resettlement period
- Connecting clients to essential services such as employment, education, healthcare, and social services
- Delivering core services including home visits, cultural orientations, ESL/school registration support, and medical appointment assistance
- Coordinating and delivering transportation orientations and providing transportation when needed
- Scheduling and facilitating monthly Cultural Orientation sessions and encouraging participation in Refugee Health Promotion events
- Making referrals to community partners to support long-term integration
- Maintaining accurate, timely, and compliant case documentation and reports for federal programs
- Collaborating closely with colleagues and community service providers
- Participating in weekly supervision and annual performance evaluations
What You Bring
We're looking for someone who balances heart with organization and flexibility with accountability.
Required Qualifications
- Bachelor's degree in a relevant field (social work, education, anthropology, psychology, public health, international studies, women's studies, or similar)
- At least 2 years of client-facing experience and/or 1 year working with vulnerable or underserved populations
- Strong organizational, communication, and time-management skills
- Excellent interpersonal skills and a collaborative mindset
- Comfort using Microsoft Office and client database systems
- Reliable vehicle, valid U.S. driver's license, and auto insurance
- Ability to assist with apartment setups, including lifting and carrying household items
- Flexibility to provide occasional after-hours support as needed
Preferred (but not required)
- Familiarity with Cuban and/or Haitian cultures
- Proficiency in French Creole
- Experience working in resettlement, immigration, refugee services, or community-based programs
Why This Role Matters
This position is more than case management-it's about
building trust, restoring stability, and helping individuals and families feel grounded in a new beginning. You'll be part of a collaborative, mission-driven team committed to equity, cultural humility, and meaningful community integration.
If you're ready to do work that truly matters-and to support migrants with respect, compassion, and practical care-we'd love to hear from you.
Salary Description
$44,000 Annual