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Microsoft Defender Jobs in Springfield, MO (NOW HIRING)

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

... Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g ... Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

... Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g ... Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

... Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g ... Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other ...

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Microsoft Defender information

See Springfield, MO salary details

$10K

$55.9K

$72.3K

How much do microsoft defender jobs pay per year?

As of Aug 18, 2026, the average yearly pay for microsoft defender in Springfield, MO is $55,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a Microsoft Defender?

A Microsoft Defender job typically involves working with Microsoft's security solutions to protect systems, networks, and data from cyber threats. Professionals in this role may focus on threat detection, incident response, vulnerability management, and security policy enforcement. They use Microsoft Defender products, such as Defender for Endpoint and Defender for Office 365, to monitor and mitigate security risks. This role is common in cybersecurity teams within enterprises, managed security service providers (MSSPs), and Microsoft itself. Strong knowledge of cybersecurity principles, threat intelligence, and Microsoft security tools is essential.

What does a Microsoft Defender do?

In a Microsoft Defender security role, your daily responsibilities usually include monitoring security alerts, analyzing potential threats, conducting vulnerability assessments, and responding to incidents using Microsoft technologies. You’ll collaborate with IT and business teams to implement security best practices, perform regular system audits, and continuously optimize defense strategies. The role may also involve preparing security documentation, participating in incident response drills, and providing guidance on the safe use of digital resources. This position is both dynamic and collaborative, often requiring fast problem-solving to protect organizational assets effectively.

What are the key skills and qualifications needed to thrive in the Microsoft Defender position?

To thrive as a Microsoft Defender (Security Engineer or Analyst), you need a solid background in cybersecurity, network administration, and threat detection, often demonstrated by a relevant degree and certifications like CompTIA Security+ or Microsoft Certified: Security Operations Analyst Associate. Mastery of Microsoft security solutions such as Microsoft Defender for Endpoint, Azure Security Center, and SIEM tools is essential. Strong analytical thinking, attention to detail, proactive communication, and teamwork are key soft skills for success in this role. These abilities ensure you can effectively identify and mitigate threats while collaborating with cross-functional teams to maintain organizational security.

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Microsoft Defender jobs near you

IT Support Desk Engineer II

Heartland Business Systems, LLC

Springfield, MO • On-site

Full-time

Re-posted 7 days ago

Heartland Business Systems rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

32nd of 224 rated it services

Job description

Description:

Position Summary:

This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.


Roles and Responsibilities/ Essential Functions:

  • Respond to auto generated ticket alerts both critical and non-critical.
  • Monitor and work tickets in ticket system for client submitted requests.
  • Acknowledge and respond to tickets based on Managed Services SLA.
  • Be part of a phone call queue for client call in requests.
  • Review monthly client reports and provide resolutions solutions based on generated reports.
  • Escalate tickets to internal departments and clients IT departments.
  • Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
  • Remote application and hardware support for switches, routers, firewalls, servers, and storage.
  • Monitor and analyze customer networks, systems, backups, and security appliances.
  • Work with customer’s primary field engineer to perform work on an as needed basis.
  • From time to time, project manage internal department initiatives.
  • Contribute and enhance internal department process/system documentation
  • Follow policies and procedures on a department and per client basis.
  • Conduct training of customers or colleagues in both formal and informal environments.
  • Maintain documentation of customer technical information as it relates to procedures, servers, applications, infrastructure, and remote support instructions.
  • Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation).
  • Minimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis.
  • Perform other duties, as assigned



Requirements:

Competencies:

  • Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability – Ability to adapt to change in the workplace.
  • Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Conflict Resolution – Ability to deal with others in an antagonistic situation.
  • Decision Making – Ability to make critical decisions while following company procedures.
  • Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
  • Honesty / Integrity – Ability to be truthful and be credible in the workplace.
  • Innovative – ability to look beyond the standard solutions
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Relationship Building – Ability to effectively build relationships with customers and co-workers.
  • Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
  • Strategic Planning – ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
  • Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

Required Experience:

  • 3+ years’ experience working in an IT service role, systems administration, and network administration.

Preferred Experience:

  • 5 years’ experience troubleshooting Microsoft Windows endpoints in domain and workgroup environment.
  • 4+ years’ experience working in a customer facing IT service role
  • Advanced knowledge of the following: Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android).
  • Advanced knowledge of Microsoft Windows Desktop & Server Operating System.

Required Skills, Education and/ or Certifications:

  • Associate degree in a technology-related field or a combination of education and relevant experience
  • Customer service-oriented skillset
  • Advanced knowledge of Microsoft Windows Operating System
  • Basic knowledge of network printing
  • Basic knowledge of Antivirus software packages
  • Basic knowledge of core server administration within Microsoft Windows Server
  • Basic knowledge of Mac OS
  • Basic knowledge of mobile operating systems: Apple iOS and Android

Preferred Skills, Education and/ or Certifications:

  • Bachelor’s degree in a technology-related field.
  • Three or more of the following certifications: A+, Network +, Server+, Microsoft O365 or Azure certifications, Cisco Certification Technician (CCT)
  • Advanced knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup


Equal Opportunity Employer - Including Disabled and Veterans

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