Position Overview The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert ... Customize, extend, and configure Dynamics applications to support specific business processes and ...
Position Overview The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert ... Customize, extend, and configure Dynamics applications to support specific business processes and ...
Position Overview The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert ... Customize, extend, and configure Dynamics applications to support specific business processes and ...
Position Overview The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert ... Customize, extend, and configure Dynamics applications to support specific business processes and ...
Support qualifying and pre-sales activities. * Maintain a high level of expertise and current ... customer. In today's world we can't do that without working together across the supply chain and ...
Support qualifying and pre-sales activities. * Maintain a high level of expertise and current ... customer. In today's world we can't do that without working together across the supply chain and ...
Customer Service Representative
Windsor Locks, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor Locks, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor Locks, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Quick apply
Customer Service Representative
Windsor Locks, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Customer Service Representative
Windsor, CT · On-site
$18/hr
... support. What You'll Do: * Field inbound phone calls (40-80 daily) * Handle customer follow-ups and ... Proficiency in Microsoft Office and ability to navigate multiple systems Why Join Aiello?
Document Support Specialist - Hartford, CT
Hartford, CT · On-site
$30K - $45K/yr
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... One year experience utilizing Microsoft Office Suite.
Document Support Specialist - Hartford, CT
Hartford, CT · On-site
$30K - $45K/yr
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... One year experience utilizing Microsoft Office Suite.
Document Support Specialist - Hartford, CT
Hartford, CT · On-site
$30K - $45K/yr
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... One year experience utilizing Microsoft Office Suite.
Document Support Specialist - Hartford, CT
Hartford, CT · On-site
$30K - $45K/yr
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... One year experience utilizing Microsoft Office Suite.
Position Summary This position interacts with customers who have questions regarding intermediate ... A+ and Microsoft certifications are desirable. * Demonstrates advanced working knowledge of PC ...
Position Summary This position interacts with customers who have questions regarding intermediate ... A+ and Microsoft certifications are desirable. * Demonstrates advanced working knowledge of PC ...
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Desktop Support Technician
Hartford, CT · On-site
$35K - $47K/yr
The candidate will also need to facilitate customer resolution for calls and engage their ... and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have ...
Quick apply
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Desktop Support Technician
Hartford, CT · On-site
$35K - $47K/yr
The candidate will also need to facilitate customer resolution for calls and engage their ... and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
... customer service. The Quality Production Expeditor plays a key role in supporting this mission by ... Proficiency with Microsoft Office, especially excel * Advance excel skills desired * Understanding ...
The proficient D365 associate will help support the Region in consistent system usage and technical ... Experience is using all Microsoft Office products. * Account Receivable and D-365 experience a plus.
New
The proficient D365 associate will help support the Region in consistent system usage and technical ... Experience is using all Microsoft Office products. * Account Receivable and D-365 experience a plus.
New
Merchandising Assistant II
$17.35 - $21.66/hr
Need to understand and validate cost mismatches between C&S and Customer. * Supports at least one ... Basic proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint. * Strong ...
Merchandising Assistant II
$17.35 - $21.66/hr
Need to understand and validate cost mismatches between C&S and Customer. * Supports at least one ... Basic proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint. * Strong ...
Human Resources Coordinator (On-site)
$21 - $27.75/hr
May, at times, require additional guidance or recommendation for appropriate customer support ... Advanced skill level in Microsoft Word, Excel and PowerPoint * Previous experience with HR Systems
Human Resources Coordinator (On-site)
$21 - $27.75/hr
May, at times, require additional guidance or recommendation for appropriate customer support ... Advanced skill level in Microsoft Word, Excel and PowerPoint * Previous experience with HR Systems
Human Resources Coordinator (On-site)
Chicopee, MA · On-site
$21 - $27.50/hr
May, at times, require additional guidance or recommendation for appropriate customer support ... Advanced skill level in Microsoft Word, Excel and PowerPoint * Previous experience with HR Systems
Human Resources Coordinator (On-site)
Chicopee, MA · On-site
$21 - $27.50/hr
May, at times, require additional guidance or recommendation for appropriate customer support ... Advanced skill level in Microsoft Word, Excel and PowerPoint * Previous experience with HR Systems
Merchandising Assistant II
Hatfield, MA · On-site
$17.35 - $21.66/hr
Need to understand and validate cost mismatches between C&S and Customer. * Supports at least one ... Basic proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint. * Strong ...
Merchandising Assistant II
Hatfield, MA · On-site
$17.35 - $21.66/hr
Need to understand and validate cost mismatches between C&S and Customer. * Supports at least one ... Basic proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint. * Strong ...
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Support Specialist
East Hartford, CT · On-site
$55K - $65K/yr
Essential Functions and Responsibilities: · Provides support to employees and customers in ... OneDrive for Business, SharePoint, Exchange Online, Azure AD, Microsoft Teams, Security and ...
Quick apply
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Support Specialist
East Hartford, CT · On-site
$55K - $65K/yr
Essential Functions and Responsibilities: · Provides support to employees and customers in ... OneDrive for Business, SharePoint, Exchange Online, Azure AD, Microsoft Teams, Security and ...
Microsoft Customer Support information
See Springfield, MA salary details
$13.72 is the 25th percentile. Wages below this are outliers.
$10.78 - $14.98
36% of jobs
The median wage is $17.35 / hr.
$14.98 - $19.19
25% of jobs
$22.90 is the 75th percentile. Wages above this are outliers.
$19.19 - $23.39
16% of jobs
$23.39 - $27.59
6% of jobs
$27.59 - $31.79
2% of jobs
$31.79 - $36
4% of jobs
$36 - $40.20
4% of jobs
$40.20 - $44.40
3% of jobs
$44.40 - $48.61
0% of jobs
$48.61 - $52.81
0% of jobs
$52.81 - $57.01
3% of jobs
$10
$23
$57
How much do microsoft customer support jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for microsoft customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.
Does Microsoft have customer support people?
Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.
What skills and qualifications are needed for Microsoft Customer Support?
To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.
What does a Microsoft Customer Support do?
A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.
What is a Microsoft Customer Support?
A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.
Does Microsoft Customer Support offer remote jobs?
Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What are the most commonly searched types of Microsoft Customer Support jobs in Springfield, MA? The most popular types of Microsoft Customer Support jobs in Springfield, MA are:
What are popular job titles related to Microsoft Customer Support jobs in Springfield, MA? For Microsoft Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Springfield, MA look for? The top searched job categories for Microsoft Customer Support jobs in Springfield, MA are:
- No Experience Customer Service
- Temporary Ikea Customer Service
- Full Time Customer Service Representative Teleperformance
- Volunteer Aetna Customer Service
- Online Customer Service Tech
- Application Customer Service Representative
- Chat From Home
- Associate Kaiser Permanente Customer Service Representative
- Online Customer Service Rep
What cities near Springfield, MA are hiring for Microsoft Customer Support jobs? Cities near Springfield, MA with the most Microsoft Customer Support job openings:
Full-time
Re-posted 27 days ago
Job description
Position Overview
The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert responsible for architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions-primarily leveraging Microsoft Dynamics CRM, Power Platform, and related Dynamics technologies. This role partners closely with business stakeholders to transform complex requirements into scalable, user-friendly solutions that align with enterprise standards and drive digital efficiency.
Key Responsibilities
Solution Design & Development
Microsoft Dynamics 365 & Power Platform Integration
Customization & Configuration
Client & Stakeholder Engagement
Qualifications & Requirements
Preferred Qualifications
At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert responsible for architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions-primarily leveraging Microsoft Dynamics CRM, Power Platform, and related Dynamics technologies. This role partners closely with business stakeholders to transform complex requirements into scalable, user-friendly solutions that align with enterprise standards and drive digital efficiency.
Key Responsibilities
Solution Design & Development
- Lead the design, architecture, and development of solutions using Microsoft Dynamics CRM and the wider Microsoft 365 ecosystem.
- Collaborate with business partners, SMEs, and stakeholders to analyze requirements and translate them into clear technical specifications for the Scrum Team.
- Deliver high-quality, scalable, and maintainable customizations, workflows, plugins, and integrations.
- Implement back-end data changes needed to enable future AI solutions, primarily leveraging Copilot and new Dynamics functionality.
- Research, develop, and implement short- and long-term strategies to effectively achieve business and technology roadmap objectives.
- Proactively identify process improvement opportunities across system processes and implement enhancements to increase efficiency.
- Facilitate decision-making and develop functional design documentation to drive the development process, incorporating the Architecture Runway and Technical Design Kanban Board.
- Analyze customer journey touchpoints and maximize opportunities for optimization.
- Participate in all phases of implementation-from requirements analysis to configuring the Microsoft Dynamics application to meet customer needs.
Microsoft Dynamics 365 & Power Platform Integration
- Own and execute complex enterprise-level integrations between Power Apps, Dynamics CRM, ERP systems, and various third-party applications.
- Implement data flows using tools such as Power Automate, Azure Logic Apps, and REST APIs.
- Ensure integrations adhere to best practices for performance, security, and maintainability.
Customization & Configuration
- Customize, extend, and configure Dynamics applications to support specific business processes and operational needs.
- Develop and maintain model-driven apps, canvas apps, business rules, workflows, and custom components.
- Troubleshoot, optimize, and enhance existing CRM solutions across multiple business units.
Client & Stakeholder Engagement
- Build strong, trust-based relationships with internal clients and key business stakeholders.
- Understand business challenges and project objectives to deliver tailored, high-impact solutions.
- Serve as a technical advisor during requirement sessions, design workshops, sprint planning, and project reviews.
Qualifications & Requirements
- 5+ years of hands-on experience with Microsoft Dynamics 365.
- Strong proficiency with Power Apps, Power Automate, Power Platform Dataverse, and M365 development tools.
- Proven experience with enterprise system integrations, APIs, Azure services, and automation workflows.
- Deep understanding of CRM customization, configuration, solution management, and governance.
- Excellent communication and client-facing skills.
- Scaled Agile and Microsoft certifications.
Preferred Qualifications
- Microsoft certifications in Power Platform, Dynamics 365, or Azure.
- Experience in Agile project environments (Azure DevOps, Rally, or Jira).
- Familiarity with CI/CD pipelines for the Power Platform (e.g., Azure DevOps, GitHub Actions).
At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.