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Microsoft Customer Support Jobs in Spring, TX (NOW HIRING)

Customer Support Specialist

Houston, TX · On-site +1

$16.25 - $21.75/hr

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ... Proficient with Microsoft Office Suite or related software. * IT knowledge * Bachelor's degree ...

Customer Support Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Perform administrative support for medical record management, CRM data maintenance, and internal ... Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net ...

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net ...

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net ...

Be Seen First

Our client is searching for an Administrative Assistant/Customer Support Specialist for their ... Strong Microsoft Office skills. * Experience with ERP systems (NetSuite preferred) is a plus.

Be Seen First

Our client is searching for an Administrative Assistant/Customer Support Specialist for their ... Strong Microsoft Office skills. * Experience with ERP systems (NetSuite preferred) is a plus.

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Microsoft Customer Support information

See Spring, TX salary details

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How much do microsoft customer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for microsoft customer support in Spring, TX is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $10.67 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What are popular job titles related to Microsoft Customer Support jobs in Spring, TX? For Microsoft Customer Support jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Microsoft Customer Support jobs? Cities near Spring, TX with the most Microsoft Customer Support job openings:
Infographic showing various Microsoft Customer Support job openings in Spring, TX as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,889 per year, or $20.6 per hour.

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago


Job description

Description

The Customer Support Specialist reports directly to the Sr. Customer Service Manager and plays a key role in building and maintaining strong customer relationships. This position supports both internal teams and the OEM network by managing orders, responding to inquiries, and ensuring timely and accurate communication. The ideal candidate leverages technology and cross-functional collaboration to deliver exceptional customer service and support.


Responsibilities not limited to:


Relationship Management
  • Build and maintain strong relationships with customers to support business growth and ensure a positive customer experience
  • Respond to customer inquiries in a timely and professional manner
  • Proactively communicate production updates, delays, or changes to customers
  • Provide pricing information as needed
  • Demonstrate a strong sense of urgency based on customer needs
Collaboration
  • Collaborate effectively with internal teams and support external customers
  • Accurately document customer changes and coordinate updates through production
  • Escalate issues and involve appropriate departments when necessary
Process Management
  • Manage day-to-day activities for assigned accounts, serving as a liaison between customers and internal departments (Quality, Engineering, Manufacturing)
  • Process and verify purchase orders for accuracy
  • Estimate delivery timelines based on lead times and track orders throughout production
  • Monitor production status to support communication around fulfillment, shipping, and logistics
Data Management & Technology
  • Maintain accurate and up-to-date records within CRM and ERP systems
  • Run daily reports to track order status and take appropriate action
  • Manage communication through shared inboxes for customer inquiries
  • Perform account maintenance, including customer portal management

Requirements

Core Competencies:

  • Strong interpersonal skills with a proactive, customer-focused approach
  • Excellent verbal and written communication skills
  • Exceptional organization and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office, CRM, and ERP systems

Minimum Requirements:

  • 1-2 years of customer service experience preferred
  • High school diploma or equivalent required; Associate's degree (AA) a plus
  • At least 1 year of administrative experience in a manufacturing environment preferred
  • Experience with ERP systems (e.g., Epicor or similar) is a plus 

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At VMC Group and companies we believe in supporting our employees both professionally and personally. When you join our team, you gain more than just a job - you gain access to a range of benefits designed to promote your well-being, growth, and financial security. 

  • Health, dental and vision insurance
  • 401K with company match
  • Life Insurance
  • Flexible Spending Accounts
  • Generous annual time off policy
  • 12 Company-Paid holidays
  • A Solid Wellness Program to support your personal health goals
  • Professional development opportunities

Join our team and build a rewarding career where your contributions are valued and your growth is supported. Be a part of a fast-growing, technology-driven manufacturing company - APPLY TODAY!

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We provide equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.