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Microsoft 365 Technical Support Engineer Jobs in Springfield, IL

Hansoninc

Electrical Engineer (EIT)

Springfield, IL · On-site

$75K - $90K/yr

Support electrical design efforts on a variety of projects across the country, with emphasis on ... Proficiency with Microsoft Office and basic working knowledge of AutoCAD and/or Revit Preferred ...

City of Springfield, Illinois

Engineer

Springfield, IL · On-site

$75K/yr

Support compliance activities and the development of engineering standards and technical procedures. Required Qualifications: The ideal candidate will possess knowledge, skills,and abilities ...

Carrington

Customer Advocate Specialist

Springfield, IL · On-site

$22 - $26/hr

Proficient with Microsoft 365 (Word, Outlook, Excel, and OneDrive) * Ability to multi-task and work ... it supports through specific fundraising efforts, please visit: carringtoncf.org. California ...

Hansoninc

Electrical Engineer

Springfield, IL · On-site

$80K - $120K/yr

Familiarity with Microsoft Office, AutoCAD and REVIT * Familiarity with Lighting Calculation ... Specific technical experience with the preparation of electrical construction drawings ...

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All JobsMicrosoft 365 Technical Support Engineer JobsMicrosoft 365 Technical Support Engineer Jobs in Springfield, IL

Microsoft 365 Technical Support Engineer information

See Springfield, IL salary details

$37.2K

$78.3K

$118.4K

How much do microsoft 365 technical support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for microsoft 365 technical support engineer in Springfield, IL is $78,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $97,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Support Engineer?

To thrive as a Microsoft 365 Technical Support Engineer, you need a strong understanding of Microsoft 365 products, problem-solving skills, and a background in IT support or computer science. Familiarity with tools such as Microsoft Exchange, SharePoint, Teams, Active Directory, and relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These capabilities ensure efficient troubleshooting, high user satisfaction, and reliable support for business-critical cloud services.

What is the difference between Microsoft 365 Technical Support Engineer vs Microsoft 365 Support Specialist?

AspectMicrosoft 365 Technical Support EngineerMicrosoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: FundamentalsSimilar certifications, often including Microsoft 365 Fundamentals or Modern Desktop certifications
Work EnvironmentTechnical support teams, troubleshooting complex issues, often in IT departments or service centersCustomer-facing support, resolving user issues, often in help desks or support centers
Employer & Industry UsageIT service providers, enterprise IT departments, tech companiesHelp desks, MSPs, corporate support teams

The Microsoft 365 Technical Support Engineer focuses on diagnosing and resolving complex technical issues related to Microsoft 365 products, often requiring deeper technical knowledge and certifications. In contrast, the Microsoft 365 Support Specialist handles more straightforward user support queries, providing assistance and guidance. Both roles are essential in supporting Microsoft 365 services but differ in technical depth and scope.

What does a Microsoft 365 Technical Support Engineer do?

A Microsoft 365 Technical Support Engineer is responsible for assisting customers with technical issues related to Microsoft 365 products and services, such as Outlook, Teams, SharePoint, and OneDrive. They diagnose and troubleshoot problems, provide guidance on setup and usage, and help resolve software or connectivity issues. Their goal is to ensure customers have a smooth experience with Microsoft 365 by delivering prompt and effective technical support.

What are some common challenges faced by Microsoft 365 Technical Support Engineers when troubleshooting client issues?

Microsoft 365 Technical Support Engineers often encounter challenges such as diagnosing complex integration issues across multiple Microsoft 365 services (like Exchange, SharePoint, and Teams), navigating varying customer environments, and keeping up with frequent platform updates. Effective troubleshooting requires strong communication skills to clarify technical issues with clients who may have different levels of technical expertise. Additionally, balancing multiple support tickets and prioritizing urgent cases can be demanding, but it also provides opportunities to develop expertise and problem-solving skills in a collaborative, fast-paced environment.
What are popular job titles related to Microsoft 365 Technical Support Engineer jobs in Springfield, IL? For Microsoft 365 Technical Support Engineer jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Microsoft 365 Technical Support Engineer jobs in Springfield, IL look for? The top searched job categories for Microsoft 365 Technical Support Engineer jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Microsoft 365 Technical Support Engineer jobs? Cities near Springfield, IL with the most Microsoft 365 Technical Support Engineer job openings:
Microsoft 365 Technical Support Engineer jobs near you
Infographic showing various Microsoft 365 Technical Support Engineer job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,329 per year, or $37.7 per hour.

Design Engineer

Grain and Protein Technologies

Taylorville, IL • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

The North America team is seeking a Design Engineer for our Taylorville, IL facility to help shape the future of protein equipment. The Design Engineer will be responsible for the design and development of protein (swine and poultry) product lines.
Your Impact
  • Configure and design variations of current products to meet customer order requirements.
  • Develop and document repeatable design procedures to ensure consistency, quality, and efficiency across product configurations.
  • Supply accurate bills of materials (BOMs) to support farmers, customer service, manufacturing, and assembly.
  • Create 3-D models and manufacturing/assembly drawings using Creo software.
  • Collaborate with cross-functional teams to understand the Voice of the Customer and align designs with product requirements and cost targets.
  • Analyze and identify risks related to customer needs, manufacturability, and project timelines.
  • Perform design calculations and simulations to ensure product robustness and reliability.
  • Coordinate and execute testing on concept and prototype builds to validate performance and safety.
  • Supporting manufacturing and quality division of on-going production.
  • Apply knowledge gained from prior product development efforts to guide new product introduction (NPI), continuous improvement, and field issue resolution.

Your Experience and Qualifications
  • Bachelor's degree in mechanical or agricultural engineering or a related technical field.
  • Mechanical and technical aptitude with the ability to deliver innovative products.
  • Solid modeling proficiency and understanding of mechanical design best practices, including experience with design documentation and structured development processes.
  • A track record of contributing to or leading product development efforts, from concept through production release.
  • Working knowledge of Microsoft Office (Outlook, Teams, Word, Azure DevOps, PowerPoint, and Excel).
  • Five to ten years of experience in design or product engineering, sheet metal production, machining, and assembly.
  • Creo and Windchill experience.
  • Experience of airflow / ventilation a plus.

Your Compensation and Benefits
Expected annual salary for this role will be $70,000 - $90,000, plus an annual bonus target. This is dependent upon job related knowledge, experience, and skills.
Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.
Your Workplace and Travel
You will be working based in Taylorville, IL. There will be up to 5-10% of travel expected.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Grain & Protein Technologies is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
1. GPT Purpose: Feeding the World Better, through high quality grain and responsibly raised protein
2. GPT Mission: Make Farmers and Agribusiness Managers more productive and more profitable
3. GPT Culture: Winning Values and Winning Behaviors that nurtures a "Winners Win" culture of excellence
4. GPT Approach: Achieve balanced and sustainable success for Employees, Customers, and Owners
Grain & Protein Technologies is a leading global designer, manufacturer, and marketer of reliable, durable, and innovative equipment solutions for grain, seed, poultry, egg, and swine production. Generating $1.1 billion in annual revenue, the Company serves farmers and agribusiness managers in over 100 countries and currently operates 19 manufacturing facilities across 5 continents, employing more than 3600 people.
The Company goes to market with its strong portfolio of industry leading brands - GSI, Cumberland, AP, Tecno, Cimbria, Aerotech, Reventa, and Euroemme. With its Company Purpose of "Feeding the World Better", Grain & Protein Technologies emphasizes advancing smart technologies and offering innovative technical solutions to make farmers and agribusiness managers more productive and profitable in a sustainable way.

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