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Michigan Works Jobs (NOW HIRING)

Michigan Works! Southeast - Ann Arbor, MI Reports to: Fiscal Manager Supervises: N/A FLSA Status: Full Time, Exempt Come Join Our Team ! At Michigan Works! Southeast, we are the front lines of ...

Customer Care Specialist

Benton Harbor, MI · On-site

$16 - $21.25/hr

The Michigan Works Team is made up of dedicated professionals whose role is to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At ...

The Michigan Works Team is made up of dedicated professionals who work to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At the ...

The Michigan Works Team is made up of dedicated professionals who work to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At the ...

The Michigan Works Team is made up of dedicated professionals who work to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At the ...

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Michigan Works information

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$19.5K

$74.5K

$162.5K

How much do michigan works jobs pay per year?

As of Jul 12, 2026, the average yearly pay for michigan works in the United States is $74,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What types of daily interactions can I expect as a Michigan Works Career Advisor?

As a Michigan Works Career Advisor, you will regularly interact with diverse job seekers, employers, and community partners. Your daily responsibilities include conducting one-on-one career counseling sessions, leading workshops on resume building and interview skills, and collaborating with local businesses to understand their hiring needs. You’ll also work closely with team members to coordinate job fairs and outreach events. This role requires strong communication skills and the ability to adapt to the unique needs of each client while working in a supportive, team-oriented environment.

What is Michigan Works?

Michigan Works! is a statewide workforce development system in Michigan that connects job seekers, employers, and training providers. It offers a range of services, including job search assistance, resume workshops, career counseling, and access to training programs. Michigan Works! also helps employers find qualified candidates, provides labor market information, and supports economic development in local communities. The goal is to support both individuals seeking employment and businesses looking to hire, ultimately strengthening Michigan’s workforce.

What is the difference between Michigan Works vs Career Counselor?

AspectMichigan WorksCareer Counselor
CredentialsVaries; often includes workforce development certificationsTypically requires a degree in counseling, psychology, or related field
Work EnvironmentGovernment-funded workforce centers, community agenciesEducational institutions, private practices, or government agencies
Employer & Industry UsageState and local workforce agencies, job placement programsSchools, career centers, private counseling firms
Common Search & ComparisonYesYes

Michigan Works focuses on workforce development and job placement services provided by government agencies, while Career Counselors offer personalized career guidance often within educational or private settings. Both roles aim to assist individuals in career planning but differ in credentials, work environment, and scope of services.

What are the key skills and qualifications needed to thrive as a Michigan Works Career Advisor, and why are they important?

To thrive as a Michigan Works Career Advisor, you typically need a background in workforce development, counseling, or human services, often supported by a relevant degree or equivalent experience. Familiarity with job search platforms, workforce management systems, and case management software is essential. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity help advisors effectively support diverse job seekers. These skills ensure clients receive tailored guidance, leading to successful employment outcomes and strengthened community workforce development.
More about Michigan Works jobs
What cities are hiring for Michigan Works jobs? Cities with the most Michigan Works job openings:
What are the most commonly searched types of Michigan Works jobs? The most popular types of Michigan Works jobs are:
What states have the most Michigan Works jobs? States with the most job openings for Michigan Works jobs include:
Infographic showing various Michigan Works job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 15% Part Time, 1% Temporary, and 8% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,520 per year, or $35.8 per hour.
Business Services Rep

$21.85 - $29.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Job Title: Business Services Rep
Location: Michigan Works! Southeast - Hillsdale, MI
Reports to: Business Services Manager
Supervises: N/A
FLSA Status: Full-time, Non-exempt
Come Join Our Team!
At Michigan Works! Southeast, we are the front lines of workforce development, meeting the talent demands of local employers and addressing the unique needs of the communities in Southeast Michigan. Serving Hillsdale, Jackson, Lenawee, Livingston, and Washtenaw counties, we are committed to delivering services that help businesses find skilled workers and provide a competitive edge for career seekers. By creating meaningful connections, we empower individuals to build a brighter future and support businesses in achieving their goals.
If you are passionate about making a difference in your community and want to be part of a team that helps shape the future workforce, we invite you to join us. Together, we can create pathways to success for both career seekers and employers.
Job Summary
The Business Services Representative (BSR) develops, establishes and maintains working relationships with businesses and related workforce partners in their assigned community. The (BSR) assists businesses to build a skilled workforce by actively engaging with them to meet their comprehensive employment demands including assisting with talent recruitment, workforce assessments, new business support, staff training/development, retention, layoff aversion and other support services. Actively seeks out new business partnerships in their assigned community and expands the presence/availability of MWSE business services. Works collaboratively with Service Center team to connect the local labor pool with available employment opportunities.
Essential Duties and Responsibilities
  • Serves as primary county liaison for MWSE Business Services
  • Proactively seeks out and builds new business partnerships that support the goals and outcomes of MWSE
  • Partners with MWSE Service Center Manager and Career Services to provide high quality services that achieve program goals and benchmarks, including connecting career seekers with hiring businesses and coordinating grant services
  • Promotes and administers all available workforce tools to employers, such as On the Job Training (OJT), Incumbent Worker Training (IWT), Going Pro Training Fund (GPTF), US DOL Apprenticeship programs, and other related specialty grants.
  • Responsible for following all grant procedures and processes that are applicable to business services, ensuring compliance with grant requirements
  • Engages in active communication with Program Administrator to problem solve invoicing challenges, data reporting needs and grant outcome information
  • Conducts regular retention visits with existing business partners; meets with and follows up with businesses to discuss training progress, goals, organization challenges and identify solutions
  • Analyzes business demands/needs, performs workforce assessments and develops an tailored action plan to support and service business(s)
  • Leverages partnerships and resources to maximize and meet business demand
  • Assists Program Administrators in the facilitation and development of registered apprenticeship programs
  • Assists businesses with the attraction, vetting, hiring, retention of workforce talent, job descriptions, resume sorting and other HR/Employment services
  • Monitors and evaluates available labor pool, connecting employer with career seekers for employment opportunity
  • Records and maintains business information and service activity in required database system
  • Plans, coordinates, hosts and supports job fair/hiring and Employer of the Day events
  • Assists with Rapid Response to layoffs and closures
  • Works collaboratively with Workforce Education Services department on shared initiatives
  • Presents on business services and other workforce issues to business associations, community partners and other organizations, either by invitation or at community outreach/talent recruitment events
  • Regular travel required throughout Michigan Works! Southeast five county region as well as other locations in the state as necessary
  • Handles stress appropriately and interacts well with others
  • Regular in-person on site attendance
  • Other duties as assigned

Qualifications Review
All agency team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:
  • Associate’s degree or equivalent directly related experience, plus 2 years’ experience in business services or closely related field; bachelor’s degree preferred
  • Business Solutions Professional certification preferred (if not, expected to complete within 12 months)
  • Experience working with federal and state regulations with respect to workforce development, employment and training programs and/or career and technical education programs
  • Knowledge and experience in operation of state and/or federal workforce activities
  • Experience working with boards, councils, chambers, Industry collaborations, committees and other public decision-making bodies
  • Knowledge of the local community (or willingness to gain this information)
  • Experience working in/with workforce development, community, public and non-profit organizations
Compensation: $21.85 to $29.14 per hour.
Benefits Offered:
At Michigan Works! Southeast, we are committed to supporting our employees' well-being and professional growth. We offer a comprehensive benefits package that includes:
  • Medical, Dental, and Vision Insurance
  • Pay in Lieu of Health Insurance
  • Short- and Long-Term Disability
  • Retirement Benefit with a 4% Employer Match
  • Generous Paid Time Off
  • Paid Holidays
  • Employee Assistant Program
Application Process:
Apply online at the Michigan Works! Southeast website https://www.mwse.org/about/join-our-team/
Questions regarding the application process may be directed to careers@mwse.org
Michigan Works! Southeast provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, veteran status, political affiliation or belief, physical or mental disability, genetic information, age, sexual orientation, gender identity, height, weight, or any other legally protected status in accordance with applicable federal, state and local laws.