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Metro Dispatch Jobs (NOW HIRING)

Roadrunner

Supervisor, Dispatch

Philadelphia, PA · On-site

... metro model running with discipline and consistency. You will manage the flow of pickups ... Administer dispatch and tracking systems to ensure accurate, real-time data * Maintain ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA

WHY THIS ROLE EXISTS The Supervisor, Dispatch plays a missioncritical role in ensuring the ... Our Smart Network offers more direct long-haul metro-to-metro routes than any other nationwide LTL ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA

WHY THIS ROLE EXISTS The Supervisor, Dispatch plays a missioncritical role in ensuring the ... Our Smart Network offers more direct long-haul metro-to-metro routes than any other nationwide LTL ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA

WHY THIS ROLE EXISTS The Supervisor, Dispatch plays a missioncritical role in ensuring the ... Our Smart Network offers more direct long-haul metro-to-metro routes than any other nationwide LTL ...

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All JobsMetro Dispatch Jobs

Metro Dispatch information

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$30K

$62.9K

$103.5K

How much do metro dispatch jobs pay per year?

As of Jun 13, 2026, the average yearly pay for metro dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Metro Dispatchers, and how can they effectively manage high-pressure situations?

Metro Dispatchers often deal with high-stress situations, such as service disruptions, emergencies, or coordinating responses during peak travel times. Successfully managing these challenges involves staying calm under pressure, quickly prioritizing tasks, and maintaining clear communication with train operators, maintenance crews, and emergency responders. Utilizing real-time tracking systems and following established protocols also helps dispatchers make informed decisions efficiently. Regular training and teamwork are essential to handle unexpected scenarios effectively.

What are the key skills and qualifications needed to thrive as a Metro Dispatch, and why are they important?

To thrive as a Metro Dispatch, you need strong situational awareness, multitasking ability, and a thorough understanding of transportation protocols, often supported by a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication devices, and emergency response procedures is typically required. Excellent communication, problem-solving, and stress management are vital soft skills for handling urgent situations and coordinating effectively with teams. These competencies are crucial for ensuring timely responses, public safety, and efficient operation of metro transit services.

What is a Metro Dispatcher?

A Metro Dispatcher is responsible for coordinating and managing the movement of trains or buses within a metropolitan transit system. They monitor schedules, communicate with drivers and conductors, and respond to emergencies or service disruptions to ensure safe and efficient transit operations. Dispatchers play a critical role in maintaining service reliability and passenger safety within public transportation networks.

What is the difference between Metro Dispatch vs Bus Dispatcher?

AspectMetro DispatchBus Dispatcher
Required CredentialsHigh school diploma, dispatching certification (if applicable)High school diploma, dispatching or transportation certification (if applicable)
Work EnvironmentControl centers, communication hubs, transportation facilitiesBus terminals, control rooms, on-site dispatch stations
Employer & IndustryTransit agencies, metro systems, public transportationBus companies, transit agencies, public transportation
Common Search & ComparisonMetro Dispatch vs Bus Dispatcher

Metro Dispatch and Bus Dispatcher roles share similar responsibilities in coordinating transportation services, often requiring comparable credentials and working within transit environments. The main difference lies in their scope: Metro Dispatch typically oversees larger, urban transit systems like metro or subway networks, while Bus Dispatch focuses on bus routes and operations. Both roles are essential for efficient public transportation management and are often searched together by job seekers in the transit industry.

More about Metro Dispatch jobs
What cities are hiring for Metro Dispatch jobs? Cities with the most Metro Dispatch job openings:
What are the most commonly searched types of Metro Dispatch jobs? The most popular types of Metro Dispatch jobs are:
What states have the most Metro Dispatch jobs? States with the most job openings for Metro Dispatch jobs include:
What job categories do people searching Metro Dispatch jobs look for? The top searched job categories for Metro Dispatch jobs are:
Metro Dispatch jobs near you
Infographic showing various Metro Dispatch job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
On Demand Driver - Full Time

On Demand Driver - Full Time

Rock Region METRO

North Little Rock, AR • On-site

$16.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Rock Region METRO Job Fair on
Upcoming Date: Saturday, July 11, 2026, from 9-11:45 a.m.:
Location: 901 Maple Street, North Little Rock, AR 72114
North Little Rock, AR.
NEW Starting Pay $16.97 per hour
**Candidate must be able to work evening shifts/weekends**
Rock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Minority Lead Workforce
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required
  • No requirement for Commercial Driver's License (CDL)

ON DEMAND DRIVER JOB DESCRIPTION
This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.
ESSENTIAL FUNCTIONS
  • Perform visual vehicle inspections and report any mechanical problems or defects
  • Pick up and discharge passengers as directed.
  • Collect fares and transfers, issue transfers, and inspect passes for validity.
  • Operate 2-Way radios to communicate with Dispatch and management
  • Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
  • Perform other customer service activities as necessary.
  • Operate MDT's or electronic communication devices.
  • Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities
  • Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
  • Ability to:
  • Learn METRO's policies and procedures,
  • Read write and make basic math calculations,
  • Work varied hours to cover scheduled operations,
  • Exercise good judgment and problem-solving skills,
  • Understand and follow oral and written instructions spoken or written in English,
  • Operate vehicle safely and efficiently,
  • Provide on-time and dependable service to the public,
  • Learn about METRO's services,
  • Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
  • Keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
  • Graduation from high school or equivalent.

B. Required Prior Experience:
  • Must be at least twenty-one (21) years of age,
  • Prefer three years of experience as a driver
  • One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:
  • Must have a good driving record as defined by METRO.
  • Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
  • Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.

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