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Contractual Metro Dispatch Jobs (NOW HIRING)

*Overall responsibility Dispatch busses and vans that transport the public and employees for the ... contractual obligation, and emergency resource allocation as indicated and provide the first line ...

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

... contractual obligation, and emergency resource allocation as indicated and provide the first line ... dispatchers. • Contact emergency services as requested by any driver involved in any event, the ...

... contractual obligation, and emergency resource allocation as indicated and provide the first line ... dispatchers. • Contact emergency services as requested by any driver involved in any event, the ...

A&A Metro Transportation leads the industry in providing safe, reliable passenger transportation ... Must be able to comply with all contractual obligations as well as all local, state and federal ...

Head of Service Delivery / Operations

Albany, NY · On-site

$210K/yr

Because we operate a wide range of transportation modes (Metro, Commuter Trains, LRT/ Tramways, Bus ... Ensure that daily operations meet the contractual defined service quality, safety, and reliability ...

HVAC Service Dispatcher

Des Plaines, IL · On-site

$55K - $65K/yr

Louis metro areas under the subsidiary, Mission Filtration. Top performers at FSI/M demonstrate ... Review service tickets and work orders for accuracy, completeness, and alignment with contractual ...

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Contractual Metro Dispatch information

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$12

$28

$68

How much do contractual metro dispatch jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for contractual metro dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Metro Dispatch jobs? The most popular types of Metro Dispatch jobs are:
Infographic showing various Contractual Metro Dispatch job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 84% Full Time, 11% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,027 per year, or $28.9 per hour.
Dispatch - Shuttle

$11.25/hr

Other

Posted 18 days ago


Job description

*Overall responsibility

Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints.
This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights.  Starting wage of $11.25 per hour.

Key tasks and responsibilities

Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations.

Monitor and respond to all radio traffic for deployed shuttle fleet.

Record all incoming location radio traffic for deployed shuttle fleet.

Perform daily shift checks of Clever Device equipment for deployed units.

Perform daily shift checks of Angle Trax equipment for deployed units.

Complete daily shift reports.

Provide off going report to incoming relief dispatchers.

Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation.

Document complaints, driver incidents, action response to all incidents outside of daily routine.

Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service.

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift.

Perform other duties as directed.

Adhere to established company policies, procedures and guidelines.

Job Requirements:

- Read, write and speak English fluently

- Minimum of 1 year of customer service experience

- Capable of operating multiline telephone equipment and dispatch computer equipment.

Candidates should:

Have the ability to work in a structured, fast-paced environment, with defined deadlines.

Be self-motivated and require little supervision

Be able to interact well with the public

Possess strong organizational skills with attention to details

Strong written/spoken skills when reporting to management

Be familiar with basic computer functions and willing to be trained in the use of transportation software

Have a willingness to train others in the performance of job function