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Merge Works Jobs (NOW HIRING)

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs ... what works in the pursuit of building a truly customer-centric process. This is a fantastic ...

Social & Content Manager

Chicago, IL · Hybrid

$60K - $88K/yr

About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

Social & Content Manager

Boston, MA · Hybrid

$60K - $88K/yr

About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

Social & Content Manager

Denver, CO · Hybrid

$60K - $88K/yr

About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

Social & Content Manager

Raleigh, NC · Hybrid

$60K - $88K/yr

About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove it works: Monitor, analyze, and report on communication performance, using data-driven ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

At MERGE, we are Built Different . We are a marketing and technology agency purpose-built for the ... Prove what works: Track performance across channels, report to leadership in plain terms, and use ...

Job Summary : Merge IT is a company that specializes in delivering top quality IT talent for ... Responsibilities : • Advance administration & communication skills • Works closely with ...

Merge IT is an enterprise-level IT staffing firm seeking an IT Support Engineer to join their team ... Works with vendor support contacts to resolve technical issues within the desktop environment • ...

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Merge Works information

What is merge works?

Merge Works is a company that specializes in designing and manufacturing office furniture and workspace solutions, such as acoustic panels, privacy screens, and modular desks. Their products are aimed at improving office environments by enhancing privacy, reducing noise, and supporting flexible workspaces. Merge Works serves businesses, schools, and organizations looking to create efficient, comfortable, and collaborative work areas.

What are some common challenges professionals face when working at Merge Works, and how are they typically addressed within the team?

Professionals at Merge Works often face the challenge of collaborating across multiple departments to deliver custom workspace solutions that meet client specifications and deadlines. Balancing client expectations with production capabilities requires effective communication and adaptability. The team typically addresses these challenges by holding regular cross-functional meetings, utilizing project management tools, and fostering a culture of open feedback, which helps ensure that projects stay on track and all team members are aligned. This collaborative approach not only streamlines workflows but also supports professional growth and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Mergers and Acquisitions (M&A) Analyst, and why are they important?

To thrive as a Mergers and Acquisitions (M&A) Analyst, you need a strong background in finance, accounting, and business analysis, often supported by a relevant degree such as finance or economics. Expertise in financial modeling, valuation tools, Excel, and familiarity with databases like Bloomberg or Capital IQ is typically required, and certifications such as CFA can be advantageous. Exceptional analytical thinking, attention to detail, and communication skills help you collaborate with stakeholders and present complex information clearly. These competencies are crucial for accurately assessing deals, mitigating risks, and ensuring the success of high-stakes transactions.

What is the difference between Merge Works vs Data Entry Clerk?

AspectMerge WorksData Entry Clerk
Required CredentialsTypically no formal certification, but familiarity with project management and collaboration toolsHigh school diploma or equivalent; often some experience with data management software
Work EnvironmentOffice or remote, collaborative team settingOffice-based, focused on data input and management
Industry UsageUsed in construction, manufacturing, and project-based industriesCommon across administrative, healthcare, and retail sectors

Merge Works involves coordinating and managing project workflows, often requiring collaboration skills, while Data Entry Clerks focus on inputting and maintaining data accuracy. Both roles are essential in their respective fields but differ mainly in scope, environment, and required skills.

More about Merge Works jobs
Infographic showing various Merge Works job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Customer Success Manager, Commercial

Manhattan, NY • On-site

$125K - $150K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources - allowing them to focus on their core product.

Merge is looking for a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience.

What you will do:
  • In the role, you will work directly with technical stakeholders at our customers to accelerate and troubleshoot issues and challenges swiftly and effectively
  • You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases
  • The expectation will be to manage 40-50 commercial customers
  • Your goal will be to ensure customer satisfaction as a whole, enhance customer experience working with Merge, help identify upsell opportunities, and play a key part in supporting customer contract renewals
The ideal candidate will have:
  • A minimum of 3+ years of experience working in a Customer Success or Account Management function for software products
  • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge
  • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
  • An entrepreneurial mindset - in a fast-moving startup environment, priorities shift and playbooks don't always exist; you'll need to exercise sound judgment, adapt quickly, and operate effectively beyond established processes
  • Team player and passion for collaboration
Compensation:
  • The cash compensation range for this role is $125,000-$150,000 OTE (base + variable compensation)
  • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Benefits
  • Unlimited PTO + 10 company holidays
  • Pre-Tax commuter benefits
  • 100% covered health, vision, and dental insurance
  • 401K Plan
  • $200 one-time home office stipend
  • In office snacks and free dinner when working past 7pm
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