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Reference Librarian, Resource and Access

Connecting Communities Through Access

Do you enjoy helping people find information, discover new interests, and connect with resources that enrich their lives? Are you energized by bringing library services into the community?

Arapahoe Libraries is seeking a Reference Librarian - Resource and Access, to provide library services and information access for people of all ages, with a focus on equitable access, discovery, and engagement.

About the Role

The Reference Librarian - Resource and Access is a community-focused role that supports a wide range of services across the district. No two days are exactly the same. You might be helping with a program, supporting outreach efforts, assisting with home delivery services, providing reference support, or helping connect patrons with technology and information resources.

This position serves people of all ages, including children, adults with intellectual and developmental disabilities, and older adults. You'll work where support is needed most, partnering with colleagues across Resource and Access to help deliver welcoming, responsive, and equitable library services throughout the community.

Key Responsibilities

Programming, Outreach, and Volunteer Support

• Support programs, outreach activities, and community engagement efforts for all ages.
• Collaborate with staff, community partners, and district teams to strengthen services and expand awareness of library resources.
• Support volunteer involvement and contribute to the evaluation and continuous improvement of programs and services.

Patron Services and All-Ages Engagement

• Provide reference, advisory, technology, and information services for patrons of all ages.
• Respond to questions through in-person interactions, phone, email, chat, and Ask-a-Librarian services.
• Build relationships with patrons and community members while supporting district-wide initiatives and content development.

Driving

• Safely operate library vehicles to support outreach and service delivery throughout the community.
• Train new drivers and coordinate vehicle support and maintenance needs as required.

Training and Mentoring

• Mentor Library Specialists and Senior Library Specialists through consultation, shadowing opportunities, and subject-matter expertise.
• May lead or assist with district-wide staff training.

Professional Development

• Maintain current knowledge of trends, best practices, and emerging issues in librarianship, access services, and programming.
• Share learning with colleagues and contribute ideas that support service innovation and continuous improvement.

Collection Support

• Help support and promote the library collection in collaboration with Resource and Access staff.
• May assist with displays, merchandising, collection projects, and collection-related initiatives that support discovery and engagement.

What You Will Bring

Community-centered service: You enjoy helping people of all ages find information, resources, and services that support their interests and needs.

Programming and engagement: You are excited to support and deliver programs that promote learning, discovery, and meaningful community experiences.

Flexibility and variety: You enjoy work that changes from day to day. You're comfortable supporting different services, programs, locations, and community needs while adapting to shifting priorities.

Communication and relationship building: You build trust with patrons, colleagues, volunteers, and community partners through approachable, responsive service.

Training and mentorship: You enjoy sharing knowledge, supporting staff development, and helping others build confidence and skills.

Equity-Focused Perspective: You value equitable access to information and services and are committed to creating welcoming experiences for people of all backgrounds, abilities, and identities.

Alignment to ALD Core Values: You demonstrate collaboration, equity, and innovation through your work, relationships, and approach to serving the community.

Qualifications

Required:

• Master's degree in the library and information studies field or a minimum of two years of library or related experience and the ability to obtain a master's degree in the library and information studies field within three years from the start of the program. An application to library school must be made within six months of the date of hire.
• Bachelor's degree.
• Interest in working with patrons of all ages from diverse backgrounds.
• Valid Driver's License with an acceptable driving record that meets district standards.
• Ability to demonstrate knowledge of library and information science theory, information creation, organization, and delivery as it applies to libraries.
• Ability to exhibit strong customer service skills.
• Ability to work with a remote team and a remote supervisor in multiple locations.
• Ability to demonstrate initiative and to work independently under tight deadlines and prioritize various projects and requests.
• Ability to successfully collaborate with a variety of individuals with competing priorities.
• Ability to successfully work with varying demographics.
• Ability to work in a confined environment with fluctuating temperatures.
• Intermediate technology skills for Microsoft 365 (Word, Excel, Outlook) and familiarity with Microsoft Edge and Microsoft Teams, and an ability to learn and apply new technologies.
• Ability to comfortably present information in a clear and engaging manner in dealing with customers and colleagues one-on-one or in groups, in both formal and informal settings.

Preferred:

• Experience providing all-ages reference, technology, advisory, or programming services.
• Experience with program planning, evaluation, or service assessment.
• Experience conducting community outreach to diverse populations.
• Spanish, Russian, or Arabic language skills.

Who We Are

At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values-collaboration, equity, and innovation-we believe in the power of curiosity and lifelong learning. Our motto, "Let's Find Out," reflects our spirit of exploration and shared discovery.

Let's Find Out Together

The Reference Librarian - Resource and Access helps make library services more accessible, welcoming, and connected to the people who need them. You'll have the opportunity to support patrons, programs, and services in ways that keep the work engaging while making a meaningful difference in the community. If you're energized by public service, community connection, and work that is ever-changing, rewarding, and people-centered, we encourage you to apply.