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Mental Health Associate Jobs in Springfield, MA (NOW HIRING)

Wellbeing programs that include but are not limited to mental, physical, and financial health ... High School Diploma (Associates or Bachelors in Psychology of related field preferred) * 1 year of ...

Wellbeing programs that include but are not limited to mental, physical, and financial health ... High School Diploma (Associates or Bachelors in Psychology of related field preferred) * 1 year of ...

Wellbeing programs that include but are not limited to mental, physical, and financial health ... High School Diploma (Associates or Bachelors in Psychology of related field preferred) * 1 year of ...

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Mental Health Associate information

See Springfield, MA salary details

$15

$27

$47

How much do mental health associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for mental health associate in Springfield, MA is $27.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $31.88 per hour, depending on experience, location, and employer.

What Does a Mental Health Associate Do?

Mental health associates supervise patients and document their behavioral problems and strengths. Together with other mental health professionals like doctors and nurses, you develop treatment plans for patients in your facility. Your job duties include leading individual and group therapy or interventions, administering medication, providing assistance to patients with their daily hygiene or self-care routines, and supervising recreational activities. You need patience, compassion, and strong interpersonal skills to do well in mental health associate jobs.

What are the key skills and qualifications needed to thrive as a Mental Health Associate, and why are they important?

To thrive as a Mental Health Associate, you need a foundational understanding of psychology or social work, often supported by a relevant degree or certification such as a Certified Mental Health Technician (CMHT). Familiarity with electronic health records (EHRs), crisis intervention techniques, and patient monitoring systems is commonly required. Strong interpersonal communication, empathy, and resilience are vital soft skills for supporting patients and collaborating with healthcare teams. These competencies are essential for delivering effective patient care, managing crises, and promoting a safe and supportive environment.

How does a Mental Health Associate typically collaborate with clinical staff in a healthcare setting?

Mental Health Associates work closely with psychiatrists, psychologists, nurses, and social workers to provide comprehensive care for patients. They often assist in implementing treatment plans, observe and report patient behavior, and participate in team meetings to share insights about patient progress. Effective communication and collaboration are essential, as Mental Health Associates serve as a bridge between patients and clinical staff, ensuring that care plans are followed and concerns are promptly addressed. This teamwork fosters a supportive environment for both patients and staff.

What is the difference between Mental Health Associate vs Mental Health Technician?

AspectMental Health AssociateMental Health Technician
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; certification often preferred
Work EnvironmentHospitals, clinics, mental health facilitiesHospitals, inpatient units, community health settings
Employer & Industry UsageHealthcare providers, mental health agenciesHospitals, psychiatric units, residential facilities
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsSimilar roles, job duties, and certification requirements

Both Mental Health Associates and Mental Health Technicians work in mental health settings, assisting patients with daily activities and providing support. While their roles overlap, the titles may vary by employer, with similar educational requirements and work environments. Understanding these differences helps job seekers identify the right position for their skills and career goals.

What are the most commonly searched types of Mental Health jobs in Springfield, MA? The most popular types of Mental Health jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Mental Health Associate jobs? Cities near Springfield, MA with the most Mental Health Associate job openings:
Infographic showing various Mental Health Associate job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 48% Full Time, 49% Part Time, and 2% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $57,262 per year, or $27.5 per hour.
Adult Mental Health Counselor

Adult Mental Health Counselor

Baystate Health

Springfield, MA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Baystate Health rating

6.5

Company rating: 6.5 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

594th of 864 rated healthcare providers


Job description

APTU Counselor
Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Counselor to join our APTU unit consisting of unit counselors, a psychiatrist, a physician assistant, psychiatric nurses, psychiatric social workers and master's prepared specialists, occupational and recreational therapists.
Resume required with application
SCHEDULE:
  • Part-time 24 hours
  • Day shift 7:00am-7:30 pm (12-hour shifts) with variable days scheduled for the needs of the department
  • Every other weekend and holiday rotation required

LOCATION:
  • Acute Psychiatric Therapy Unit (APTU), Baystate Medical Center, Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!
  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Generous PTO
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Adoption assistance
  • Pet, home, auto and personal insurance
  • Life insurance
  • Work-life integration
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

QUALIFICATIONS:
  • High School Diploma (Associates or Bachelors in Psychology of related field preferred)
  • 1 year of healthcare experience
  • Certification(s):
    • Physical/Psych Mgmt Training
    • Certified Crisis Prevention Intervention/CPI
    • CPR through American Heart Association BLS Provider (required)

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:
Melanie.Bischoff@Baystatehealth.org
Summary:
Under the direction of the Registered Nurse, performs a wide variety of duties involving patient management, therapeutic interaction, and physical care of patients admitted to the Inpatient Psychiatric Unit. The incumbent is expected to adhere to System and department compliance policies and all applicable laws and regulations. This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. Management reserves the right to change or add to the job responsibilities at any time.
Job Responsibilities:
1) Participates in a Multidisciplinary Team approach to patient care. Is familiar with admission and progress notes of team members to develop a better understanding of patients. Collaborates with the team in evaluating patients, planning therapy, and developing treatment goals. Reports observations of patients' status to the team and provides input in the preparation and updating of the treatment plans. Assists team members in providing care to patients and follows through with team decisions. Welcomes new staff and assists in orienting them to the department.
2) Provides a safe environment. Conducts daily sharps checks on patients upon arrival and when indicated by the Team. Intervenes appropriately during crises by providing support and patient escorts and authorizes restraint and seclusions. Maintains safety by monitoring groups, time-aways, and restraint and seclusions. Observes potential safety hazards on the unit and report hazards immediately to supervisors. Maintains safety by adhering to behavior management principles including Collaborative Problem Solving techniques.
3) Documents patient mental status, social behavior, and progress toward identifying goals daily.
Documents the ongoing assessment of patients by completing monitoring and rounds sheets. Documents restraints and seclusions per policies. Documents all necessary information in EMR as dictated by policy and procedure.
4) Provides a therapeutic milieu. Assesses patient mental status social and symptomatic behavior and progress towards identified goals daily. Counsels patients with empathy and respect to assist them to formulate treatment goals. Refers patients' physical problems to RN for assessment and intervention. Collaborates with the team to initiate and implement a plan of care to meet the ADL needs of patients who are unable to perform these tasks themselves. Identifies patient knowledge deficits and implements appropriate teaching in collaboration with the team.
Assists in the development and implementation of special approaches and provide 1:1 intervention when indicated. Adheres to defined boundaries and guidelines regarding self-disclosure with patients. Co-facilitates group therapy and demonstrates a willingness to fill in as needed. Develops plans and implements psycho-educational groups and demonstrates a willingness to fill in as needed.
5) Demonstrates accountability for personal and professional growth.
Demonstrates support for the philosophy of the program and adhering to policies, procedures, and standards. Attends all mandatory in-services on an annual basis. Collaborates with supervisors to identify their own professional goals and seeks experience to accomplish these goals. Assists with the identification of program in-service needs.
6) Demonstrates effective use of behavior management principles and Collaborative Problem Solving techniques. Develops and implements special programming. Assists co-workers in daily activities and replaces them as needed.
7) Demonstrates competency for one-to-one observation of patients based on department and unit-specific needs.
8) Must complete department-specified de-escalation training within 30 days of hire.
Education:
High School Diploma (Required)
Certifications:
Cardiopulmonary Resuscitation - Other, Certified Crisis Prevention - Crisis Prevention Institute
Compensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$17.98 - $22.29 - $28.08
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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