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Memory Care Manager Jobs in Rochester, NY (NOW HIRING)

... Managed Care. * OASIS certification within one year of hire. Licensure, Certification, and/or ... New Learning and Memory: Demonstrated ability to grasp new information or concepts and apply ...

RN Quality Educator

Webster, NY · On-site

$76K - $107K/yr

... Managed Care. * OASIS certification within one year of hire. Licensure, Certification, and/or ... New Learning and Memory: Demonstrated ability to grasp new information or concepts and apply ...

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Physical Therapist

Batavia, NY · On-site

$40 - $50/hr

Caseload management. Provide hands-on treatment to students. Full position scope: Reviews medical ... Members of the MDT may be called upon to coordinate the care and care planning of any of the ...

New

We handle the logistics--you just invoice for your tutoring sessions, and we take care of payments ... management, task initiation, working memory, self-monitoring, emotional regulation, flexible ...

We handle the logistics--you just invoice for your tutoring sessions, and we take care of payments ... Ability to explain time complexity analysis, sorting algorithms, graph traversal, memory management ...

Night Auditor

Henrietta, NY · On-site

$18.50/hr

Your personalized interactions, care in guest room selection, and knowledge of the hotel will ... Serve as Manager On Duty when required. * Work on laundry during the downtime. * Set up guest ...

... and memory; • Teach personal development skills such as goal setting, independence, and self ... Health Care Benefits • Eligible employees and dependents can choose from a variety of affordable ...

Showing results 41-59

Memory Care Manager information

See Rochester, NY salary details

$25.7K

$55.6K

$99.2K

How much do memory care manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for memory care manager in Rochester, NY is $55,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $63,200.00 per year, depending on experience, location, and employer.

What is a memory care manager?

A Memory Care Manager is a professional responsible for overseeing the care and well-being of residents in a memory care facility, typically those living with Alzheimer's disease or other forms of dementia. They supervise staff, develop care plans, coordinate activities tailored to residents' needs, and ensure a safe, supportive environment. Memory Care Managers also communicate with residents' families and provide training and support to caregivers. Their role is essential in promoting quality of life and specialized care for individuals with memory impairments.

How does a memory care manager support staff in managing challenging behaviors among residents with dementia?

A Memory Care Manager plays a key role in training and supporting staff to handle challenging behaviors commonly seen in residents with dementia, such as aggression, wandering, or agitation. They provide ongoing education on best practices in dementia care, develop individualized care plans, and encourage team communication to ensure consistent approaches. Additionally, the manager often models appropriate interventions, facilitates debriefing after incidents, and fosters a supportive work culture to help staff feel confident and equipped in their roles.

What skills and qualifications are needed to thrive as a memory care manager?

To thrive as a Memory Care Manager, you need expertise in dementia care, staff supervision, and healthcare regulations, usually supported by a degree in nursing, social work, or a related field. Familiarity with care plan software, state compliance systems, and certifications like Certified Dementia Practitioner (CDP) is often required. Exceptional communication, empathy, and leadership skills help you support both residents and staff in a compassionate environment. These skills are crucial for ensuring high-quality care, regulatory compliance, and a supportive atmosphere for residents with memory impairments.

What does a memory care manager do?

A memory care manager oversees the daily operations of a facility specializing in caring for residents with Alzheimer's disease and other forms of dementia. They develop care plans, supervise staff, ensure safety protocols, and coordinate medical and therapeutic services to support residents' needs. Strong communication skills and knowledge of dementia care best practices are essential for this role.

What is the difference between Memory Care Manager vs Care Coordinator?

AspectMemory Care ManagerCare Coordinator
CredentialsCPR certification, experience in dementia careCPR certification, healthcare or social work background
Work EnvironmentMemory care facilities, assisted livingHospitals, clinics, senior care settings
Employer & IndustrySenior living communities, memory care unitsHealthcare providers, community health organizations
Primary FocusOverseeing daily activities for residents with memory issuesCoordinating patient care and services

While both roles involve working with seniors, the Memory Care Manager specializes in managing residents with memory impairments in dedicated facilities, focusing on daily care and safety. The Care Coordinator handles broader patient care coordination across healthcare settings. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Memory Care jobs in Rochester, NY? The most popular types of Memory Care jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Memory Care Manager jobs? Cities near Rochester, NY with the most Memory Care Manager job openings:

Consumer Care Representative (Collections Specialist/Customer Service)

Coast Professional, Inc.

Geneseo, NY • On-site

$17.20 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Benefits
  • 11 Paid Holidays
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Job type
  • Full-time.

Location
  • This is an in-office opportunity located at 4273 Volunteer Road Geneseo, NY 14454.

Pay
  • Total Compensation: The total hourly compensation, including fringe benefits, is $21.43 - $22.68 per hour

    • Base Pay: $17.20 - $17.75 per hour
    • Health & Welfare Fringe Benefit: $4.23 - $4.93 per hour (provided in accordance with applicable contract requirements)

  • Monthly bonus potential

Schedule
  • Monday to Friday.

Job Summary
The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Consumer Care Representative (Customer Service) makes routine collections and forwards more complicated accounts to the Manager or other staff for resolution. The Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prisons officials, state and county records departments, debtors, and/or other third parties by telephone and/or in writing to request, gather, and file necessary account information. Under close supervision and using the specific scripts and procedures, the position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Consumer Care Representative (Customer Service) may receive and submit to the client hearing requests from debtors.
Job Duties and Responsibilities
  • Skip-tracing debtors to locate current residence and employment information.
  • Handling incoming and outgoing collection calls.
  • Negotiating balance in full payments, payment arrangements or legal referrals.
  • Reviewing accounts and schedule contact dates for follow-up calls.
  • Reading and following scripts verbatim.
  • Follow Federal/State laws and company policies.
  • Documenting interactions with Debtors.
  • Additional duties as assigned based on the line of business.

Qualifications
Education
  • High school diploma or GED required.

Knowledge, Skills, and Abilities
  • Reading and typing.
  • Working knowledge of modern office procedures, methods, and computer equipment.
  • Excellent communication skills.
  • Principles and practices of customer service.
  • Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided.
  • Good organizational skills and attention to detail.
  • Ability to comply with rules, regulations, laws and methods as related to debt collection.
  • Work independently in the absence of immediate supervision.
  • Ability to handle and resolve recurring problems.
  • Successfully complete and pass the FDCPA test.
  • Successfully be approved to work on the contract, per the client's requirements, state licensing and background check procedure.

Clearance
As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual's honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.
Security
Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.
Licensing
This position requires you are eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Disclaimer
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.